Technical Service Specialist (51976)

You may not realize it, but youve likely used a product today made possible by the plastics and chemicals manufactured by Chevron Phillips Chemical. From medical supplies and electronics to food packaging and cosmetics, we create the building blocks for more than 70,000 consumer and industrial products.Even as a global company with 5,000 employees, we maintain a small company feel and uphold a culture of respect, diversity, and inclusion. Ask any Chevron Phillips Chemical employee what they like best about their job, and universally, the answer is the people I work with! We value work-life balance, and love to see our employees thrive both professionally and personally. There has never been a better time to work for Chevron Phillips Chemical. If youre ready to grow with us and become part of our vision of being the premier Chemical Company, apply today!**Purpose/Introduction**Chevron Phillips Chemical Company LP (CPChem) is currently looking to fill an open position in the Global Polymers Applications Group. The successful candidate will join an existing global team of Applications Development and Technical Service specialists that supports CPChems Polyethylene (PE) products, applications, and customers worldwide. In this capacity, the candidate must be a team player and will be required to interact closely with sales, marketing, trade associations, research & technology, plant manufacturing, QA/QC and other company groups and personnel on a routine basis.An outline of the open position is as follows:**Purpose/Introduction (continued)****Film Technical Service Specialist** Candidate will support existing customers, help develop new customers, applications, grades, and product technology, enable business growth and work with our manufacturing and laboratory personnel to support internal efforts.The suitable candidate for the above-mentioned role must possess excellent oral and written communication skills and will be expected to develop technical presentations/reports and maintain existing technical literature (technical data sheets, MSDS, brochures, etc.) current and up to date. The candidates will also be expected to provide technical training for internal and external customers and perform additional duties as assigned as outlined further below.This position requires frequent travel, by air, and must comply with CPChems travel policy and protocols. This position also requires frequent in-person attendance at meetings and large group events, some of which may be held in locations that require vaccinations for entry.**Responsibilities**+ Be responsible for complaints resolution and provide trouble-shooting expertise to resolve customer product and/or process related issues+ Work with other parts of the organization to determine root cause of product issues+ Direct in-house experimentation for troubleshooting and/or resin/application development efforts Conduct field trials at customer locations and document the information in reports+ Maintain customer and industry forums contacts and relationships Be a consultant to customers on resin selection and use+ Provide training to internal and external customers as requested Work with plants/licensees on manufacturing related technical issues+ Prepare written presentations/reports, technical literature and oral presentations summarizing project results. May be occasionally called upon to present results to business management and senior leadership.+ Represent CPChem in industry forums, trade associations, and standards bodies as may be appropriate for that job function or area+ Support and recommend programs that relate to current/future business needs Participate in group safety program and activities+ Participate in personnel development and recruiting**Responsibilities (continued)**+ Promote Safety and Operational Excellence Provide weekly reports+ Maintain resin property/performance database+ Execute resin evaluations and benchmarking (CPChem and competitors)Travel in support of job responsibilities and, depending on the specifics of the job role outlined below, may be up to 50% of the time with periods of lighter or heavier travel based on business needs. This position is part of the Global Polymers Applications Group. The position is located at the Bartlesville Research & Technology Center (greater Tulsa area).**Required Qualifications**The successful candidate will meet these requirements:+ **MINIMUM EDUCATION / EXPERIENCE:** Bachelors degree + 3 years experience or High school diploma + 7 years experience.+ **INDUSTRY EXPERIENCE:** Direct work experience with support of processing, equipment, and/or property testing of polymers and substrates used in the flexible packaging industry and demonstrated performance in these areas.+ **COMPUTER SKILLS:** Strong basic computer skills in word processing, spreadsheets, presentations, data collection and basic data analysis.+ **COMMUNICATION SKILLS:** Excellent oral and written English skills and ability to communicate well across all levels within the organization.+ **Travel:** Ability to travel, domestic and international, according to business needs**Preferred Qualifications**+ Possess a bachelors degree or higher in a plastic technology, engineering, or scientific discipline. and a working knowledge of and experience with polymers and processing in the flexible packaging industry.+ Direct work experience with equipment and/or processing polymers using blown film, cast film, and/or extrusion coating processes.+ Experience with Technical Service, Product Development, and/or R&D activities.+ Experience and knowledge in polymer and flexible packaging property testing, ASTM Standards, etc.+ Familiarity or experience with polymer characterization methods/tools (e.g., thermal analysis, rheology, and FTIR, NMR, TEM, SEM, etc.).+ Good working knowledge and familiarity with polyethylene resins and products.+ Participation in industry organizations such as ASTM, Society of Plastics Engineers, Flexible Packaging Association, Technical Association of the Pulp and Paper Industry, etc.Chevron Phillips Chemical offers competitive salaries, a comprehensive benefits package and at most locations, alternate work schedules. To learn more about Chevron Phillips Chemical and to be considered for a position, please visit us online today at www.cpchem.com.Paper resumes will not be accepted. All job seekers must go to the web site to be considered for positions. If you are interested in applying for this position and need an accommodation to apply, please contact our Human Resources Service Center at 1-800-446-1422, option 4.Chevron Phillips Chemical Company is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, veteran status or marital status.**To all recruitment agencies:** We are not responsible for any fee related to unsolicited resumes from 3rd party staffing and recruiting agencies (whether submitted through this website or sent directly to employees) unless a written agreement is in place between the agency and Chevron Phillips Chemical Company LP (Company) and an authorized Company representative makes a written request to the agency to assist with this requisition. Similarly, no fee will be paid for candidates who apply and claim to be represented by an agency. Any unsolicited resumes, CVs, or other candidate information submitted by an agency will become the property of Company, and no fee will be paid in the event such candidate is hired.**Travel Requirements:** Up to 50%**Eligibility for Relocation:** Yes**Closing Date:** 11/01/2024