Detroit Public Schools Community District
Program Associate I - Hub Content Manager
Detroit Public Schools Community District, Detroit, MI, United States
Job Description
Job Title
Position Title: Program Associate I, Hub Content Manager
Location: Fisher Building, 3011 W. Grand Blvd., Detroit, MI 48202
Salary: $67,690 - $88,539
Reports to: Senior Director, Knowledge Management
Bargaining Unit: OSAS
Benefits Eligible: Yes
Telecommuting Eiigibility: Eligible for telecommuting up to 60% (three days per week)
In accordance with the agreement between the Organization of School Administrators (O.S.A.S.) and the Board of Education of the School District of the City of Detroit, Article 6.4, Promotion Procedure, the following vacancy is announced:
Position Summary:
As a key contributor to the District's Knowledge Management division, in the Office of Strategy, Data & Accountability, the District Hub Content Manager will work with cross-functional teams and select students to meet the goals for the District's intranet (Hubiverse). This includes supporting and working directly with end users, organizational stakeholders, and school-based staff and students. The Hub Content Manager will write, review and refine content, provide feedback and technical assistance to department content managers to ensure continuity of themes, engaging layouts, streamlined navigation and accessibility across the District's intranet, and support the codification of knowledge and materials created by schools and central office departments that can be reused, repackaged, and improved upon by others to boost sustainability.
We are looking for talented people who are passionate about transforming Detroit Public Schools Community District (DPSCD) and making a significant difference in the lives of public-school students, parents, principals, teachers, and central office employees. We are looking for candidates with:
Minimum Qualifications:
Essential Functions:
Support the development and adoption of Office 365 applications including Teams and SharePoint for District departments and schools
Help manage a dynamic intranet for staff, based in Office 365 and in line with the goals of the District's overall knowledge management strategy
Help develop and implement a technical support plan for the intranet, including resolving or escalating requests submitted by department content managers and inquiries submitted by internal users
Develop guidelines and provide guidance and implementation support to content managers and stakeholders regarding information architecture, content strategy, user experience design, and occasional custom page and interface component development
Conduct regular audits of the intranet and implement plans to rectify issues including, but not limited to:
Work across teams to identify opportunities for integrating District- and school-level data, resources, and news for display on internal web pages, provide input on implementation details, and implement agreed-upon solutions
Regularly monitor and analyze web analytics to suggest improvements to the District's internal web presence
Administer content manager permissions for the internal websites and intranet tools
Perform other duties as assigned by the Senior Director, Knowledge Management
Security Clearance:
Internal Applicants
If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.
External Applicants
In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.
Method of Application:
Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered.
Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested.
Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897.
DPSCD does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category, in its educational programs and activities, including employment and admissions opportunities. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.
Job Title
Position Title: Program Associate I, Hub Content Manager
Location: Fisher Building, 3011 W. Grand Blvd., Detroit, MI 48202
Salary: $67,690 - $88,539
Reports to: Senior Director, Knowledge Management
Bargaining Unit: OSAS
Benefits Eligible: Yes
Telecommuting Eiigibility: Eligible for telecommuting up to 60% (three days per week)
In accordance with the agreement between the Organization of School Administrators (O.S.A.S.) and the Board of Education of the School District of the City of Detroit, Article 6.4, Promotion Procedure, the following vacancy is announced:
Position Summary:
As a key contributor to the District's Knowledge Management division, in the Office of Strategy, Data & Accountability, the District Hub Content Manager will work with cross-functional teams and select students to meet the goals for the District's intranet (Hubiverse). This includes supporting and working directly with end users, organizational stakeholders, and school-based staff and students. The Hub Content Manager will write, review and refine content, provide feedback and technical assistance to department content managers to ensure continuity of themes, engaging layouts, streamlined navigation and accessibility across the District's intranet, and support the codification of knowledge and materials created by schools and central office departments that can be reused, repackaged, and improved upon by others to boost sustainability.
We are looking for talented people who are passionate about transforming Detroit Public Schools Community District (DPSCD) and making a significant difference in the lives of public-school students, parents, principals, teachers, and central office employees. We are looking for candidates with:
Minimum Qualifications:
- Experience with information architecture and user experience design methodologies including (but not limited to) contextual inquiry, heuristic analysis, open/closed card sorting, use case and process documentation, wireframes and storyboards, prototyping, design studios, and/or workshop moderation is strongly preferred
- Experience with Adobe Creative Cloud applications, such as Illustrator, Photoshop and InDesign
- Excellent oral, written, interpersonal, and presentation skills; demonstrated experience with technical writing is strongly preferred
- Knowledge of interface design and graphic design best practices
- Knowledge and understanding of accessibility and disabilities, and the ability to design and develop against WCAG 2.1 heuristics
Essential Functions:
- Accessibility: WCAG 2.1 heuristics
- Brand identity: Voice and tone; use of colors, typography, and logos
- Quality: Grammar, spelling, image composition
- Governance: Assisting with identification of non-compliant, redundant, outdated, and/or trivial content
- Consistency with and relevance to the District's strategic plan
- Must possess and provide evidence of a Bachelor's degree (or higher) from an institution accredited by the North Central Association of Colleges and Secondary Schools or an equivalent higher education agency in Mass Communications, Journalism, User Experience Design, Computer Science, or related discipline, or an equivalent combination of work experience.
- Three (3) years of work experience designing and implementing websites or web applications
- Experience with content management systems is preferred (SharePoint, Finalsite, Blackboard)
Security Clearance:
Internal Applicants
If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.
External Applicants
In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.
Method of Application:
Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered.
Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested.
Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897.
DPSCD does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category, in its educational programs and activities, including employment and admissions opportunities. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.