EAB (Education Advisory Board)
Launch Consultant, Associate
EAB (Education Advisory Board), Washington, District of Columbia, us, 20022
At EAB , our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards .Launch Consultant - AssociateThe Launch Consultant (LC) works in partnership with our university and community college partners and with internal teams, alongside the Strategic Leader (SL) and Business Analyst, to manage our Student Success Technology partner implementations. This includes managing project timelines, consulting partners on workflow design related to implementation, and ensuring partners successfully go live on time, and gain early value in our technology. The Launch Consultant has the primary responsibility for supporting client relationships in collaboration with the SL, given a client’s goals, resources and timeline.In addition to partnering with senior academic leaders (including but not limited to Provosts and Vice Provosts) to implement our student success technology platform, the LC will work with academic advising and other support departments to drive depth and breadth of use of the platform, leverage analytics to identify new areas of opportunity, and work with senior academic leaders to identify and overcome systemic obstacles to student retention and graduation success.
This position may be based in Washington, D.C.; Richmond, VA; or is open to remote employment in the continental U.S.
Primary Responsibilities:Implementing Student Success Technology:Develop an understanding of partner goals and keep abreast of changes in the partner's situation; communicate these goals and changes to the project teamCollaborate with the Strategic Leader and Business Analyst in leading the partner project team throughout implementation, ensuring goal and priority alignmentMaintain the end-to-end relationship with universities and community colleges utilizing EAB’s Student Success technology, from initial onboarding, to go-live, through user training, project management, and consultingComplete gap analysis of existing advising, support processes and student experience across each school as a means of identifying missed opportunities developing the optimal workflow integration of the platformMonitor technology implementation progress, answer questions and devise solutions to partner problemsWork with partner on appropriate change management strategies to implement the platformPartner with EAB technical/data support staff and internal teams to ensure smooth implementation of our technology platformTake appropriate action when dealing with project risk and less desirable outcomes during implementation.Driving Student Success Technology ImpactServe as the central point of contact, working closely with the project owner and application administrators at each partner institution through the full implementation process and post-implementation, helping communicate updates to program sponsors/senior leaders as neededAt times, partner with the SL in leading and facilitating partner discussions and meetings both via phone and in personDevelop engagement strategies with key stakeholdersProvide feedback and support to product management team to continue to further refine and enhance the technologyBasic Qualifications:2+ years of work experienceMust possess at least two of the following:Consulting experienceExperience working in the higher education industryExperience presenting to groups or facilitating training sessionsDemonstrable analytical reasoning or quantitative analysisExperience facilitating and managing organizational changeExperience communicating with senior leadership and or executive teams.Willingness to travel 30 - 50% domestically (varies by product)Valid driver’s licenseIdeal Qualifications:Deep knowledge of academic advising and undergraduate programmingConsulting experience in the areas of enrollment management and student retention/successProven ability to drive change and achieve results in an academic settingExperience working with student information systems and student dataCommitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I PromiseIf you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.Compensation:The anticipated starting salary (base) range for this role is $44,000 - $65,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.Medical, dental, and vision insurance plans; dependents and domestic partners eligible20+ days of PTO annually, in addition to paid firm and floating holidaysDaytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)401(k) retirement savings plan with annual discretionary company matching contributionHealth savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plansEmployee assistance program with counseling services and resources available to all employees and immediate familyWellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxationFertility treatment coverage and adoption or surrogacy assistancePaid parental leave with phase back to work program for birthing and non-birthing parentsAccess to milk shipping service to support nursing employees during business travelDiscounted pet health insurance coverage for dog and cat family membersCompany-provided life, AD&D, and disability insuranceFinancial wellness resources and membership in a robust employee discount programAccess to employee resource groups, merit-based advancement, and dynamic professional growth opportunitiesAt EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and a workplace where each team member is valued, respected and heard.To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
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This position may be based in Washington, D.C.; Richmond, VA; or is open to remote employment in the continental U.S.
Primary Responsibilities:Implementing Student Success Technology:Develop an understanding of partner goals and keep abreast of changes in the partner's situation; communicate these goals and changes to the project teamCollaborate with the Strategic Leader and Business Analyst in leading the partner project team throughout implementation, ensuring goal and priority alignmentMaintain the end-to-end relationship with universities and community colleges utilizing EAB’s Student Success technology, from initial onboarding, to go-live, through user training, project management, and consultingComplete gap analysis of existing advising, support processes and student experience across each school as a means of identifying missed opportunities developing the optimal workflow integration of the platformMonitor technology implementation progress, answer questions and devise solutions to partner problemsWork with partner on appropriate change management strategies to implement the platformPartner with EAB technical/data support staff and internal teams to ensure smooth implementation of our technology platformTake appropriate action when dealing with project risk and less desirable outcomes during implementation.Driving Student Success Technology ImpactServe as the central point of contact, working closely with the project owner and application administrators at each partner institution through the full implementation process and post-implementation, helping communicate updates to program sponsors/senior leaders as neededAt times, partner with the SL in leading and facilitating partner discussions and meetings both via phone and in personDevelop engagement strategies with key stakeholdersProvide feedback and support to product management team to continue to further refine and enhance the technologyBasic Qualifications:2+ years of work experienceMust possess at least two of the following:Consulting experienceExperience working in the higher education industryExperience presenting to groups or facilitating training sessionsDemonstrable analytical reasoning or quantitative analysisExperience facilitating and managing organizational changeExperience communicating with senior leadership and or executive teams.Willingness to travel 30 - 50% domestically (varies by product)Valid driver’s licenseIdeal Qualifications:Deep knowledge of academic advising and undergraduate programmingConsulting experience in the areas of enrollment management and student retention/successProven ability to drive change and achieve results in an academic settingExperience working with student information systems and student dataCommitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I PromiseIf you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.Compensation:The anticipated starting salary (base) range for this role is $44,000 - $65,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.Medical, dental, and vision insurance plans; dependents and domestic partners eligible20+ days of PTO annually, in addition to paid firm and floating holidaysDaytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)401(k) retirement savings plan with annual discretionary company matching contributionHealth savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plansEmployee assistance program with counseling services and resources available to all employees and immediate familyWellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxationFertility treatment coverage and adoption or surrogacy assistancePaid parental leave with phase back to work program for birthing and non-birthing parentsAccess to milk shipping service to support nursing employees during business travelDiscounted pet health insurance coverage for dog and cat family membersCompany-provided life, AD&D, and disability insuranceFinancial wellness resources and membership in a robust employee discount programAccess to employee resource groups, merit-based advancement, and dynamic professional growth opportunitiesAt EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and a workplace where each team member is valued, respected and heard.To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
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