IT Monitoring Specialist

Description & Requirements ManTech is seeking a motivated, career and customer-oriented IT Monitoring Specialist to join our team in Alexandria, VA . This is an ON-SITE position supporting the US government . Responsibilities include, but are not limited to: Utilize monitoring tools to track system performance, availability, and security. Ensure all IT infrastructure components, including servers, networks, applications, and databases, are functioning optimally.Respond to system alerts and notifications. Investigated and investigate and diagnose issues, and escalate complex problems to higher-level IT support teams as necessary. Document and track incident resolution progress.Analyze performance data to identify trends and potential areas for improvement. Recommend and implement solutions to enhance system efficiency and reliability.Generate and review regular reports on system performance, incidents, and other relevant metrics. Provide insights and recommendations based on these reports.Assist with routine maintenance tasks, including software updates, patches, and system backups. Ensure adherence to IT policies and procedures.Work closely with other IT team members, including network engineers, system administrators, and application developers, to address and resolve issues.Maintain accurate records of monitoring processes, incident responses, and system changes. Ensure documentation is up-to-date and accessible.Monitor security alerts and logs to detect and respond to potential security threats. Assist in maintaining compliance with security policies and protocols.Provide support to end-users as needed, addressing any IT-related issues or concerns that arise Minimum Qualifications: 5+ years' experience in IT monitoring or a similar role.Experience with monitoring tools such as Azure or Splunk.Strong understanding of IT infrastructure components, including servers, networks, and databases.Proficiency in monitoring and alerting tools.Knowledge of scripting languages (e.g., PowerShell, Python) for automation tasks is a plus.Excellent problem-solving and analytical skills.Strong attention to detail and ability to work under pressure.Effective communication skills both written and verbal.Ability to work independently and as part of a team. Preferred Qualifications: Bachelor's degree in computer science, Information Technology, or Engineering.Certificates such as CompTIA Network+, CompTIA Security+, ITIL Security Clearance Requirements: US CitizenshipAbility to obtain and maintain a Public Trust clearance. Physical Requirements: Must be able to remain in a stationary position 50%.Frequently communicates w/co-workers, management & customers. Must be able to exchange accurate information in these situations.For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access https://mantech.avature.net/en_US/careers as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.