Sutter County, CA
Program Manager
Sutter County, CA, Yuba City, California, us, 95992
Salary :
$90,584.00 - $122,595.20 Annually
Location :
Yuba City, CA
Job Type:
Full-Time Regular
Job Number:
SC2024-01381
Department:
HEALTH & HUMAN SERVICES
Division:
Employment & Eligibility
Opening Date:
10/30/2024
Closing Date:
11/17/2024 11:59 PM Pacific
JOB SUMMARY
Under direction, the Program Manager plans, organizes, and directs employment, eligibility, or social services programs and activities in a local public social services department or agency, and performs other duties as assigned. Some positions may have additional responsibility for administrative services units.
A Program Manager differs from a Social Services Program Manager in that the later plans, organizes, and directs programs and activities exclusively within Child Welfare Services and/or Adult Protective Services.
The Program Manager classification differs from the next higher level Deputy Director classification in that the latter typically has responsibility for multiple administrative and staff services work in areas such as personnel, administrative analysis, accounting, auditing, budgeting, or data processing; eligibility, employment, or social service functions in a department or for a single program where two or more subordinate levels of supervision exist. In these departments, the Program Manager serves in a first-level managerial capacity.
SUPERVISION EXERCISED AND RECEIVED
Incumbents in the Program Manager classification receive supervision from a Deputy Director, Director, or other higher-level management classification. A Program Manager provides direct supervision to supervisors in the assigned program areas, and to other staff as assigned.
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EXAMPLE OF DUTIES
Duties may include, but are not limited to, the following:Manage the daily work activities of a program or multiple programs, directly or through subordinate supervisors, by establishing performance levels, communicating goals and performance expectations, and monitoring and reviewing work to ensure conformance to established policies and procedures, and standards for quality and timelinessAssess service delivery to communicate findings to upper management, implement changes to improve efficiency and service quality, maximize effectiveness of program operations, and ensure alignment with the agency's missionOversee personnel actions to determine compliance with policies and procedures, and provide guidance to subordinate supervisors regarding personnel mattersEnsure that programs or work units are staffed with qualified individuals by resolving performance problems, documenting performance according to policy, training and developing staff, and assisting in the selection, hiring, and promotion of staffInterpret laws and regulations, including new laws and proposed legislation, to determine relevancy to department operations and services, and assess program compliance with laws and regulationsAssess the need for changes to policies or programs based on initiatives to improve services, new services or program modifications, and opportunities for cross-collaboration of program areasDevelop or revise policies or procedures to improve operational efficiency and effectiveness, and assist higher-level management in departmental strategic planningServe as an internal technical expert regarding program matters by providing consultation and guidance to staff, subordinate supervisors, managers, executive management, or the DirectorWork collaboratively with personnel of other agencies, community groups, contractors, and other public and private organizations to determine needs for social services, and coordinate shared services or collaborative projects, or the provision of services by contracted agenciesEnsure that information regarding department services and policies is provided accurately and thoroughly to external parties, and that all complaints are responded to appropriately and in a timely mannerServe as an external technical expert by providing consultation regarding program, legal, or policy matters to external entities such as County department managers or administrators, State departments, Board of Supervisors, advisory boards, and advocacy groupsAssist in development of the budget for assigned programs by preparing cost estimates and projections, and performing ongoing monitoring of expenditures to ensure compliance with budget provisionsPerform other duties as assignedMINIMUM QUALIFICATIONS
Knowledge of:
Program development, administration, and service delivery related to the program or programs in the area of responsibility, which may include employment services, eligibility, and/or social servicesCurrent management and leadership techniques, performance appraisal methods, and public administrationKnowledge of planning and scheduling techniques to ensure that timelines and schedules are established appropriately, modified as needed, and adhered toKnowledge of budgeting principles in order to develop, manage, and/or track budgets, budget allocations, and expendituresPublic and private community resourcesAbility to:
Establish and maintain cooperative working relationships with internal management and staff, and with a variety of external stakeholdersIdentify, analyze, and evaluate situations or problems to determine appropriate courses of action
Analyze laws, regulations, and policies to ensure all programs and activities are in complianceApply knowledge of laws, regulations, and policies to decision making and problem solving to identify solutions and courses of action that are most appropriate or compliantBe flexible in adapting to changes in priorities or resources that impact pre-established timelines and courses of actionMaintain awareness of the functioning and status of multiple work groups or program areas simultaneouslyDelegate work assignments and appropriate level of responsibility to employees in order to ensure the completion of work assignments and projectsRead and understand complex written materials, such as laws, proposed legislation, policies, reports, etc., in order to interpret, explain, and applyUse a personal computer to input data, access information, and create materials and documents using a variety of software applicationsCommunicate verbally, in person or by telephone, clearly and concisely with a variety of audiences on a variety of mattersWrite to ensure effective and clear communication and proper composition of reports, correspondence, email, and other written communicationReview and edit documents written by others to ensure proper format, sentence structure, grammar, and punctuation
MINIMUM QUALIFICATIONS
Pattern 1: One (1) year of full-time experience performing duties comparable to a Social Worker Supervisor I or II, Eligibility Supervisor, Employment and Training Worker Supervisor, or supervisory experience in administrative and staff services work in areas such as personnel, administrative analysis, accounting, auditing, budgeting, or data processing in a public social services agency.
OR
Pattern 2: A graduate degree in public administration or business administration or a Master's Degree in Social Work or a Master's Degree from a two year counseling program;
and
one (1) year of full-time journey-level experience in employment, eligibility, social service work, or administrative and staff services work in areas such as personnel, administrative analysis, accounting, auditing, budgeting, or data processing in a public social services agency;
and
one (1) year of full-time general supervisory experience.
SPECIAL REQUIREMENTS
DRIVER LICENSE REQUIREMENT:
Some positions in this classification
may
require possession of a valid California driver's License. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority.
Need Help?
For application or login problems, please click "Menu" on the upper left hand corner and select "" or call the NeoGov/Government Jobs customer service hotline: (855) 524-5627. You will also find instructions on checking the status of your application on this site.
Please turn mobile devices horizontal/landscape for best mobile viewing.
Full-time employees are eligible for benefits.Extra-help employees working more than 30 hours per week MAY be eligible for some benefits.
$90,584.00 - $122,595.20 Annually
Location :
Yuba City, CA
Job Type:
Full-Time Regular
Job Number:
SC2024-01381
Department:
HEALTH & HUMAN SERVICES
Division:
Employment & Eligibility
Opening Date:
10/30/2024
Closing Date:
11/17/2024 11:59 PM Pacific
JOB SUMMARY
Under direction, the Program Manager plans, organizes, and directs employment, eligibility, or social services programs and activities in a local public social services department or agency, and performs other duties as assigned. Some positions may have additional responsibility for administrative services units.
A Program Manager differs from a Social Services Program Manager in that the later plans, organizes, and directs programs and activities exclusively within Child Welfare Services and/or Adult Protective Services.
The Program Manager classification differs from the next higher level Deputy Director classification in that the latter typically has responsibility for multiple administrative and staff services work in areas such as personnel, administrative analysis, accounting, auditing, budgeting, or data processing; eligibility, employment, or social service functions in a department or for a single program where two or more subordinate levels of supervision exist. In these departments, the Program Manager serves in a first-level managerial capacity.
SUPERVISION EXERCISED AND RECEIVED
Incumbents in the Program Manager classification receive supervision from a Deputy Director, Director, or other higher-level management classification. A Program Manager provides direct supervision to supervisors in the assigned program areas, and to other staff as assigned.
Follow Sutter County!Stay updated with our social media accounts:
EXAMPLE OF DUTIES
Duties may include, but are not limited to, the following:Manage the daily work activities of a program or multiple programs, directly or through subordinate supervisors, by establishing performance levels, communicating goals and performance expectations, and monitoring and reviewing work to ensure conformance to established policies and procedures, and standards for quality and timelinessAssess service delivery to communicate findings to upper management, implement changes to improve efficiency and service quality, maximize effectiveness of program operations, and ensure alignment with the agency's missionOversee personnel actions to determine compliance with policies and procedures, and provide guidance to subordinate supervisors regarding personnel mattersEnsure that programs or work units are staffed with qualified individuals by resolving performance problems, documenting performance according to policy, training and developing staff, and assisting in the selection, hiring, and promotion of staffInterpret laws and regulations, including new laws and proposed legislation, to determine relevancy to department operations and services, and assess program compliance with laws and regulationsAssess the need for changes to policies or programs based on initiatives to improve services, new services or program modifications, and opportunities for cross-collaboration of program areasDevelop or revise policies or procedures to improve operational efficiency and effectiveness, and assist higher-level management in departmental strategic planningServe as an internal technical expert regarding program matters by providing consultation and guidance to staff, subordinate supervisors, managers, executive management, or the DirectorWork collaboratively with personnel of other agencies, community groups, contractors, and other public and private organizations to determine needs for social services, and coordinate shared services or collaborative projects, or the provision of services by contracted agenciesEnsure that information regarding department services and policies is provided accurately and thoroughly to external parties, and that all complaints are responded to appropriately and in a timely mannerServe as an external technical expert by providing consultation regarding program, legal, or policy matters to external entities such as County department managers or administrators, State departments, Board of Supervisors, advisory boards, and advocacy groupsAssist in development of the budget for assigned programs by preparing cost estimates and projections, and performing ongoing monitoring of expenditures to ensure compliance with budget provisionsPerform other duties as assignedMINIMUM QUALIFICATIONS
Knowledge of:
Program development, administration, and service delivery related to the program or programs in the area of responsibility, which may include employment services, eligibility, and/or social servicesCurrent management and leadership techniques, performance appraisal methods, and public administrationKnowledge of planning and scheduling techniques to ensure that timelines and schedules are established appropriately, modified as needed, and adhered toKnowledge of budgeting principles in order to develop, manage, and/or track budgets, budget allocations, and expendituresPublic and private community resourcesAbility to:
Establish and maintain cooperative working relationships with internal management and staff, and with a variety of external stakeholdersIdentify, analyze, and evaluate situations or problems to determine appropriate courses of action
Analyze laws, regulations, and policies to ensure all programs and activities are in complianceApply knowledge of laws, regulations, and policies to decision making and problem solving to identify solutions and courses of action that are most appropriate or compliantBe flexible in adapting to changes in priorities or resources that impact pre-established timelines and courses of actionMaintain awareness of the functioning and status of multiple work groups or program areas simultaneouslyDelegate work assignments and appropriate level of responsibility to employees in order to ensure the completion of work assignments and projectsRead and understand complex written materials, such as laws, proposed legislation, policies, reports, etc., in order to interpret, explain, and applyUse a personal computer to input data, access information, and create materials and documents using a variety of software applicationsCommunicate verbally, in person or by telephone, clearly and concisely with a variety of audiences on a variety of mattersWrite to ensure effective and clear communication and proper composition of reports, correspondence, email, and other written communicationReview and edit documents written by others to ensure proper format, sentence structure, grammar, and punctuation
MINIMUM QUALIFICATIONS
Pattern 1: One (1) year of full-time experience performing duties comparable to a Social Worker Supervisor I or II, Eligibility Supervisor, Employment and Training Worker Supervisor, or supervisory experience in administrative and staff services work in areas such as personnel, administrative analysis, accounting, auditing, budgeting, or data processing in a public social services agency.
OR
Pattern 2: A graduate degree in public administration or business administration or a Master's Degree in Social Work or a Master's Degree from a two year counseling program;
and
one (1) year of full-time journey-level experience in employment, eligibility, social service work, or administrative and staff services work in areas such as personnel, administrative analysis, accounting, auditing, budgeting, or data processing in a public social services agency;
and
one (1) year of full-time general supervisory experience.
SPECIAL REQUIREMENTS
DRIVER LICENSE REQUIREMENT:
Some positions in this classification
may
require possession of a valid California driver's License. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority.
Need Help?
For application or login problems, please click "Menu" on the upper left hand corner and select "" or call the NeoGov/Government Jobs customer service hotline: (855) 524-5627. You will also find instructions on checking the status of your application on this site.
Please turn mobile devices horizontal/landscape for best mobile viewing.
Full-time employees are eligible for benefits.Extra-help employees working more than 30 hours per week MAY be eligible for some benefits.