Logo
Elwyn

Benefits Coordinator - Media, PA

Elwyn, Media, Pennsylvania, us, 19065


Benefits Coordinator #ELW-19445 | Posted 10/21/2024 Multiple Locations + 2 more Benefits Coordinator #ELW-19445 | Posted 10/21/2024 Multiple Locations + 2 more Apply for this job now! Job Description

Since 1852, Elwyn has helped people with autism, intellectual, developmental, and behavioral challenges lead meaningful lives. As an internationally recognized nonprofit human services organization, we have always been on the forefront of innovation.Please join us to make a difference in the life quality of children, teens and adults with autism, intellectual and developmental disabilities, and related behavioral health challenges - and feel the resulting pride that will enrich your own life.Providing an excellent benefits package is another way we know that Elwyn is truly a special place to work. We invest in your future while you help care for ours:Generous Paid Time Off

Comprehensive Medical/Dental/Vision Benefit Packages

Earned Wage Access/On-Demand PayPaid On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities and Growth

Flexible Schedules

Retirement Savings Plan

Elwyn is currently seeking a

Benefits Coordinator

to be the employees' first contact for benefits inquiries. Researches and responds to general benefit questions providing high-quality customer service to both internal and external parties, assists employees with enrollment through the automated employee benefit enrollment system, and disseminates benefit information. The Benefits Coordinator is also the designated back-up to the LOA Coordinator.SALARY :$55,000 annuallySHIFT:

This position is mostly remote but will have to go to the office a few times a month. Must live in commutable distance to Media, PA.DUTIES AND RESPONSIBILITIES:Provide employees with information regarding benefit levels, benefit plans, claim filing procedures, and enrollment regulations and procedures through employee brochures, handouts, and discussions (meetings, benefits fairs, phone conversations).Designated first responder to., calls and e-mails from employees requesting assistance through the benefits ticketing systemSend out benefits notices for employees who have a status change, new hires and terminated employees.Process tasks in the employee benefit system related to qualifying life events by communicating with employees and receiving and approving the required substantiation documents as appropriate to each type of qualifying life event. Assist in the testing of programming changes to the employee benefit system.Assists with the compliance of the Patient Protection and Affordable Care Act (PPACA) for all Elwyn entitiesAssist other team members in the printing and mailing of pension packets and other benefit mailingsProvide back-up support the LOA Coordinator during periods of heavy LOA volume and/or PTO, as neededAssists in maintaining the benefits materials for the new hire Welcome Day onboarding meetings.Process life insurance for employees, i.e., processing Evidence of Insurability (EOI), enrollment, death claims, and waiver of premiums, as applicableAssist benefits administrator in reconciling and processing monthly insurance and vendor bills for payment, resolve billing errors with the carrier representatives, and report on fees and costs to Director of Benefits to ensure Elwyn is delivering cost effective coverage and servicesAdminister the Education Assistance Reimbursement Program (including Master's Degree Incentive and Certification / License Programs, as well as the Discounted Tuition Program -- ensuring all communication and program partnerships are maintained. Report on program usage and costs to Director of Benefits to ensure Elwyn employees are aware of this programInterface with internal departments to resolve employee inquiries, including but not limited to Payroll for employee deductions, Finance/Accounts Payable for payment of insurance bills, third-party vendors for mass production of printed materials, as needed, and Information Technology to ensure employees have access to the online employee benefit enrollment systemWork with, understand, and comply with terms and conditions of collective bargaining agreements (CBA) as it pertains to union benefit plansPerform other duties as assigned

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:Bachelor's in human resources or related field preferredOne (1) year experience in processing of benefit informationOne (1) year of customer service experienceWorking knowledge of benefit administration systems; either UKG or ADP systems preferredPrevious experience working within a unionized workforce preferredAdept at handling sensitive and confidential situationsAbility to work independently, manage multiple tasks and deadlines, and solve challenging problems in a fast-paced environment while also working collaboratively in a team environmentMust possess excellent customer interaction, problem solving, collaboration, presentation, and written and verbal communication skillsDemonstrated ability to work effectively as part of a teamDemonstrated strong attention to detailDemonstrated strong time management and organizational skillsDemonstrated excellent judgment with the ability to independently solve problems and recommend actions to managerDemonstrated ability to anticipate future needed changes or identify problem areas and recommend effective actions to managerDemonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPointMust have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record

PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE:

See Physical Demands Checklist

below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.

Job Details Job TitleBenefits Coordinator Alternate Locations 111 Elwyn Rd, Elwyn, Pennsylvania 19063 111 Elwyn Road, Media, Pennsylvania 19063 Full-Time/Part-TimeFull-time Locations Elwyn Media