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NICE Systems, Inc.

Senior Software/FinOps Engineer

NICE Systems, Inc., Sandy, Utah, United States, 84092


At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Senior Software/FinOps Engineer is responsible for providing tools and expertise to support teams across the org in visualizing and optimizing their costs while meeting their development objectives. They also act as a key evangelist for cost optimization within the organization.

As a Senior Software/FinOps Engineer a Typical Day Might Include the Following:

Work with Software Architects to provide cross-team cost optimization governance for the Cxone R&D teamEnsure strong communication, alignment, and collaboration between development teams, Product Management, Operations, and Quality AssuranceEnsure that cost optimization guidelines and decisions are documented, aligned, and executed across the development organizationHelp create a culture of cost optimization across the boardHelp create visibility and reporting around cost-optimization initiativesWilling to learn new tools and languages regularlyEnsures cost effective design of new services while fostering a culture of continuous cost-optimizationEnsure that the NICE non-functional requirements standards are followed to ensure proper security, cost optimization, and high availability standards.Foster strong teamwork environment and create passion and energy across teams.Work with product management team to define cost optimization requirementsRepresents self and department with professionalism and competence.Follow the company Code of Ethics and NICE policies and procedures at all times.

To Land This Gig You'll Need:

BS in Computer Science, or equivalent work experience5+ years of software development experienceExperience working in systems with a focus on non-functional requirements such as performance, scalability, and costUnderstanding of micro service architecture and principlesWorking Knowledge of CI/CDExperience with AWS services and cost-optimization methods and toolsExcellent problem solving abilities.Excellent decision-making skills.Working Knowledge of design patterns.Working Knowledge of Agile development processesStrong communication skillsStrong quality orientationMust possess strong organizational and time management skills.

Bonus Experience:

MS in Computer Science1+ years of technical leadershipExperience as a technical or team lead or equivalent experience.Experience with telecommunications/telephonyExperience with call centers

ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world's #1 cloud customer experience platform, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

Success

Communication, technical collaboration, ownership, assert + humble data streaming, microservices (AWS)

About NICE

NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the mark t leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity