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Walmart

Staff, Product Manager, Trust and Safety, Last Mile Delivery

Walmart, Sunnyvale, California, United States, 94087


Position Summary...

What you'll do...

The Last mile delivery Product team builds the products that power the purchasing experience for millions of customers, delivering drivers, and our associates changing lives through our mobile app, online grocery experience, curbside pickup, Walmart+, and more. Innovating on the world's biggest stage, you'll deliver customer-centric solutions before customers walk in the door, after they purchase, and every step in between.

On the Last mile delivery Product team, you will lead a cross-functional team to pioneer the next frontier of last mile, leveraging the latest technology to get customers whatever they want, how and when they want it. You will be responsible for driving some of our most strategic new initiatives which will redefine the platform & experience for years to come.

As the biggest player in the game, we trust our associates to innovate the future of shopping. If you are motivated by complex, purposeful challenges, this Staff, Product Manager, Trust and Safety Last Mile Delivery role could be a fit for you.

You'll make an impact by:

Define product strategy and vision for the fraud and compliance platform, driving its strategy, vision, and execution to ensure a secure platform

Implement features and functionalities to prevent bad actors from committing fraudulent activities on our platform

Utilize data and AI/ML models to build a robust fraud and compliance platform to detect and prevent fraud with high accuracy and efficiency.

Work closely with the Trust & Safety team to launch new products and features that enhances the security and integrity of our platform

We're looking for a dynamic leader who is...

Customer Obsessed - you will always start with customer's needs first and obsess over every aspect of her experience. You will work to reduce customer effort and aim to delight her with best possible search and discovery platform. Never fail a customer!

Creative & Innovative - you are an innovative thinker and able to synthesize data from multiple sources (including analytics, user research, and design) to identify key unmet needs and solutions that can address the needs. You relish in solving problem in simplest possible way!

Collaborative & Influential - You can influence executives and work collaboratively with large number of teams to make the vision of the product successful. You build bridges!

Curious & Data-driven - you are comfortable with big data technologies and ML tools. You consider yourself analytical and draw insights from new & varied information and inputs. You are always learning!

Strategic - you are able to translate product strategy into detailed specifications, making functional and user interface design tradeoffs, managing product launches and owning the product successes post-launch. You solve for long term while delivering results now.

A Product Leader - you lead and inspire your cross functional stakeholders and build a relationship of trust. You are empathetic leader who draws the best from all.

What you should be excited about :

Using data metrics to improve performance.

Solving complex product and technology challenges

Customer-centric spirit

Operating like a startup at scale! Our speed of execution is one of the best in the industry.

Influencing others, managing stakeholders, and communicating clearly

Experimenting, testing and learning

Preferred Qualifications:

Prior experience collaborating with data science teams to develop innovative solutions

Strong background in automation and simplification.

Deep understanding of ecommerce technology, including knowledge of ecommerce platforms

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.



At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.







You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.



For information about PTO, see https://one.walmart.com/notices .





Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.



Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.



For information about benefits and eligibility, see One.Walmart .



Sunnyvale, California US-08479:The annual salary range for this position is $143,000.00-$286,000.00



Bentonville, Arkansas US-10735:The annual salary range for this position is $110,000.00-$220,000.00





















Additional compensation includes annual or quarterly performance bonuses.



Additional compensation for certain positions may also include:





Stock





Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, engineering, or related area and 7 years' experience in product management. Option 2: 9 years' experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Computer Science, Engineering, Business Administration, or related area and 6 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.