Federal Reserve Bank
Product Manager - FRFS
Federal Reserve Bank, Cleveland, Ohio, us, 44101
Company
Federal Reserve Bank of Cleveland
Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH®, and Check Services. We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization. Over time, FRFS will offer an increasingly integrated set of Federal Reserve payment services, incorporating the FedNowSM Service upon its market entry in 2023. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, we will seek to provide a more robust and unified customer experience across our financial service offerings, and we will create new career growth opportunities for FRFS staff.
We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.
Product Manager - summary:
FedLine is the Fed’s nation-wide electronic payments and information delivery network, which transacts over 70 million payments valued at more than $5 trillion every day. We are seeking a Product Manager to join our team, empathize with customers, and develop new products for the FedLine portfolio.
As a Product Manager, you will be responsible for a portfolio of products. You will develop a strategic product roadmap which guides execution which balances customer demand with market and industry research, innovation, and technical debt. You will own epics and features that ensure successful delivery. You will support our transition to the cloud and continuously improve our customers’ experience. We are looking for the right candidate that has experience with leading and developing financial services products (e.g. Information Services, Directory Services) that support core payment services such Wire, ACH, Check, Cash etc.
The Product Manager supports the development of the product roadmap, creates business cases, develops high-level requirements, and writes features to deliver value to customers. You will gather market research and are highly attuned to our customer’s needs, wants, and pain points. You collaborate with other Product Managers and partners with technical, marketing, analytical and research subject-matter-expertise to bring a new product or feature to market. The level of work required is considered advanced, and staff must be able to work under minimal supervision. This position does not have direct reports.
Duties and Responsibilities:
You will contribute to defining the strategic vision for the product portfolio; and will have ownership of select products in the portfolio.
You will identify opportunities for product enhancements based on industry expertise, customer feedback and market research.
You will collaborate with product managers to set product priorities and maintain the product roadmap; you act as the point of intake for product improvements from internal stakeholders.
You will assist in the development of business cases and other presentation collateral to ensure alignment across Federal Reserve System workgroups.
You will write epics and features, working with a cross-functional development team to bring them to market.
You will partner with subject-matter-experts from sales, marketing, analytics, research, user-experience design, architecture, security, engineering, customer support, and elsewhere to craft your strategy and execute it.
Education and Experience:
Bachelor’s degree or equivalent experience as noted below
5 or more years of relevant work experience
Knowledge and Skills:
Advanced knowledge of Product Management principles and methodologies
Familiarity with pertinent technology and software applications
Understanding of the payments industry, its key stakeholders, and the Federal Reserve Banks’ product suite
Embodies the principle of customer and stakeholder empathy
Demonstrates initiative, is well organized, and communicates clearly
An eager life-long learner
Confidently makes decisions based upon available information, and easily pivots as conditions change.
Experience operating products in the cloud is preferred
Experience working with cross-functional software development teams and strong understanding of the lifecycle of high-availability technical products and services
Understanding of telecommunications networking, software application development & integration, and file/message transfer is a plus
Experience with Scaled agile methodologies and Jira is a plus
Locations:
Hybrid, on-site requirement will be determined by hiring district
The selected candidate will reside within a reasonable commuting distance of the employing Reserve Bank and will work full-time onsite or in a hybrid arrangement that meets the minimum number of onsite days required by the employing District. Reasonable commuting distance to a Reserve Bank's main office is defined according to the District’s policies and practices.
Eligible districts for Hire: Boston, MA- New York, NY- Philadelphia, PA- Cleveland, OH- Richmond, VA- Atlanta, GA- Chicago, IL- St. Louis, MO- Minneapolis, MN- Kansas City, MO- Dallas, TX- San Francisco, CA
Physical Demands and General Working Conditions
This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.
Bank’s Ethics Rules and Drug Testing:
As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.
In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS?hiringCompany=7186c32a743f011afe26afcaaf01190c) or through verified Federal Reserve Bank social media channels
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers ( https://rb.wd5.myworkdayjobs.com/FRS ) or through verified Federal Reserve Bank social media channels.
Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)
Federal Reserve Bank of Cleveland
Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH®, and Check Services. We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization. Over time, FRFS will offer an increasingly integrated set of Federal Reserve payment services, incorporating the FedNowSM Service upon its market entry in 2023. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, we will seek to provide a more robust and unified customer experience across our financial service offerings, and we will create new career growth opportunities for FRFS staff.
We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.
Product Manager - summary:
FedLine is the Fed’s nation-wide electronic payments and information delivery network, which transacts over 70 million payments valued at more than $5 trillion every day. We are seeking a Product Manager to join our team, empathize with customers, and develop new products for the FedLine portfolio.
As a Product Manager, you will be responsible for a portfolio of products. You will develop a strategic product roadmap which guides execution which balances customer demand with market and industry research, innovation, and technical debt. You will own epics and features that ensure successful delivery. You will support our transition to the cloud and continuously improve our customers’ experience. We are looking for the right candidate that has experience with leading and developing financial services products (e.g. Information Services, Directory Services) that support core payment services such Wire, ACH, Check, Cash etc.
The Product Manager supports the development of the product roadmap, creates business cases, develops high-level requirements, and writes features to deliver value to customers. You will gather market research and are highly attuned to our customer’s needs, wants, and pain points. You collaborate with other Product Managers and partners with technical, marketing, analytical and research subject-matter-expertise to bring a new product or feature to market. The level of work required is considered advanced, and staff must be able to work under minimal supervision. This position does not have direct reports.
Duties and Responsibilities:
You will contribute to defining the strategic vision for the product portfolio; and will have ownership of select products in the portfolio.
You will identify opportunities for product enhancements based on industry expertise, customer feedback and market research.
You will collaborate with product managers to set product priorities and maintain the product roadmap; you act as the point of intake for product improvements from internal stakeholders.
You will assist in the development of business cases and other presentation collateral to ensure alignment across Federal Reserve System workgroups.
You will write epics and features, working with a cross-functional development team to bring them to market.
You will partner with subject-matter-experts from sales, marketing, analytics, research, user-experience design, architecture, security, engineering, customer support, and elsewhere to craft your strategy and execute it.
Education and Experience:
Bachelor’s degree or equivalent experience as noted below
5 or more years of relevant work experience
Knowledge and Skills:
Advanced knowledge of Product Management principles and methodologies
Familiarity with pertinent technology and software applications
Understanding of the payments industry, its key stakeholders, and the Federal Reserve Banks’ product suite
Embodies the principle of customer and stakeholder empathy
Demonstrates initiative, is well organized, and communicates clearly
An eager life-long learner
Confidently makes decisions based upon available information, and easily pivots as conditions change.
Experience operating products in the cloud is preferred
Experience working with cross-functional software development teams and strong understanding of the lifecycle of high-availability technical products and services
Understanding of telecommunications networking, software application development & integration, and file/message transfer is a plus
Experience with Scaled agile methodologies and Jira is a plus
Locations:
Hybrid, on-site requirement will be determined by hiring district
The selected candidate will reside within a reasonable commuting distance of the employing Reserve Bank and will work full-time onsite or in a hybrid arrangement that meets the minimum number of onsite days required by the employing District. Reasonable commuting distance to a Reserve Bank's main office is defined according to the District’s policies and practices.
Eligible districts for Hire: Boston, MA- New York, NY- Philadelphia, PA- Cleveland, OH- Richmond, VA- Atlanta, GA- Chicago, IL- St. Louis, MO- Minneapolis, MN- Kansas City, MO- Dallas, TX- San Francisco, CA
Physical Demands and General Working Conditions
This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.
Bank’s Ethics Rules and Drug Testing:
As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.
In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS?hiringCompany=7186c32a743f011afe26afcaaf01190c) or through verified Federal Reserve Bank social media channels
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers ( https://rb.wd5.myworkdayjobs.com/FRS ) or through verified Federal Reserve Bank social media channels.
Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)