County of Santa Clara CA
Program Manager II - Americans with Disabilities Act (ADA) Coordinator
County of Santa Clara CA, San Jose, California, United States, 95199
Salary :
$134,436.64 - $163,425.60 Annually
Location :
San Jose Metropolitan Area, CA
Job Type:
Full-Time
Job Number:
24-B3N-DD
Department:
Risk Management Department
Division:
Risk Mgt Admin
Opening Date:
10/21/2024
Closing Date:
11/12/2024 11:59 PM Pacific
Bargaining Unit:
92
Description
This Program Manager II position reports to the Manager of the County's Office of Risk Management/Occupational Safety and Environmental Compliance Division. In close coordination with executive leadership and County Counsel, this position is responsible for providing oversight and coordination of the Americans with Disabilities Act (ADA), and ensuring ongoing Countywide compliance with the ADA and other applicable federal and state regulations pertaining to accommodation and accessibility.As this is a specialized recruitment, in addition to meeting the employment standards for the Program Manager II classification, candidates must also possess knowledge and work experience with the ADA, and experience in the following three (3) competency areas:
Interpreting and ensuring compliance with federal and state laws regarding equal and fair access for people with disabilities;Developing, preparing, and implementing ADA Self-Evaluation and Transition Plans;Working with public agencies, disability advocacy groups, and people with disabilities.Under general direction, to plan, organize, direct and control the activities and/or staff of a County program.
Typical Tasks
Plans, organizes and directs a County program that provides direct service to the public or other agencies;
Determines program objectives in light of established goals;
Develops strategies to achieve objectives;
Establishes program priorities;
Formulates and implements policies, plans and procedures for carrying out functions of the program;
Defines personnel resource needs and allocates them as required to reach program objectives;
Selects and hires staff and ensures the orientation, training and development of program staff;
Directs and evaluates the work of subordinate staff;
Establishes an appropriate organizational structure and delineates working level and relationships of personnel to carry out the program's activities;
Determines budgetary requirements to maintain the program;
Makes recommendations on the annual budget and may present the program's budget to the Board of Supervisors;
Is responsible for determining program funding needs and obtaining available outside funding when necessary through grants and/or contracts;
Is responsible for the implementation, control, monitoring and evaluation of provided services to ensure compliance with terms of received grants and contracts;
Maintains liaison relationships and represents the program in contacts with public and private agencies and concerned community groups and organizations;
Prepares reports and correspondence;
Keeps abreast of new trends and developments related to the program's activities;
Provides assistance and advice to advisory and planning boards, commissions, task forces and other special groups as required;
May prepare and make presentations to staff, boards, commissions, and external groups;
May provide ongoing statistical reports;
May be assigned as a Disaster Service Worker, as required;
And performs related duties as required.
Employment Standards
Sufficient education, training and experience to demonstrate the possession and direct application of the following knowledge and abilities.
Training and Experience Note:
The required knowledge and abilities are typically attained through training and experience equivalent to possession of a Bachelor's degree. Relevant experience can substitute for education on a year-for-year basis. Relevant experience includes experience performing analytical, administrative, lead, supervisory, or management duties, which include interpreting rules and regulations, gathering data and formulating recommendations, and report writing.
AND
Five (5) years of analytical, administrative, lead, supervisory or management experience which includes duties interpreting rules and regulations, gathering data and formulating recommendations, and report writing; two (2) years of which must be at the journey level.
A Master's degree can substitute for one (1) year of the required experience.
Special RequirementsSpecialized program knowledge may be required in addition to the generalized administrative/supervisory experience when it can be demonstrated that:it is an absolute necessity for the successful operation of the program;that the Program Manager will be held accountable for this specialized knowledge; andthat subordinate program staff will not be able to provide the subject matter expertise that is required.
Note: The knowledge, skills and abilities listed below indicate the common aspects of the three levels of the Program Manager Series. However, for recruitment purposes, a potential candidate will be rated on ability to perform at a specific level as outlined in the allocation factors. In appraising experience, more weight will be given to the breadth rather than depth of pertinent experience and the evidence of the candidate's ability to assume and fulfill the responsibilities of the position at a designated level.
Some positions may require Live Scan screening as part of the background check process.
Knowledge of:
Program development and evaluation;
Techniques of organizing and motivating groups;
Personnel management techniques;
Methods of administrative problem solving;
Principles of organization and administrative, fiscal and program management;
Principles of employee supervision, training and development;
Community and agency consultation methods and procedures;
Computer applications, including but not limited to: word processing, spreadsheets, data base management software, presentation and electronic mail software.Ability to:
Plan, organize, control and evaluate a public service program;
Manage initiatives, collect and analyze data for the purpose of evaluating services and or programs;
Plan and assign workloads clearly and effectively;
Train, develop and motivate staff;
Deal effectively with a variety of government and community officials;
Speak effectively in public;
Integrate the activities of a program to attain program goals;
Prepare and review reports;
Develop and recommend effective courses of action;
Develop and effectively utilize all available resources;
Establish and maintain program's objectives, priorities and policies;
Consult with and advise top administrator on the activities and status of the program;
Develop short and long range budget plans that accurately reflect program needs.
May require the ability to apply the tools of a specialty subject area.
The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays.
Learn more
The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.
In addition to the amazing perks above, the County also offers the additional benefits below.
Retirement BenefitsThe County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.
Health Flexible Spending AccountThe empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.
Dependent Care Assistance Program (DCAP)The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.
Life and AD&DThe County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.
Employee Assistance Program (EAP)The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.
Employee WellnessThe offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.
Education ReimbursementA generous program is available, including Education Reimbursement for employees seeking additional training and professional development.
NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.
Click here to access all Memoranda of Understanding and most recent Summary of Changes.
01
Please answer the following questions. Completion of the following supplemental questions is
REQUIRED
and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of
"see resume"
or
"see application"
will deem your
application incomplete.
Include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:a) Employer name(s)b) Job title(s)c) Start/end dates of employmentd) Total hours worked per weeke) Description of task(s) performed
Do you understand the requirement to provide complete answers in order to determine relevant experience for each area in question?
YesNo
02
What is the highest level of education you have completed?
NoneHigh School or GED equivalentCollege (1 to 29 semester units / 1 to 44 quarter units)College (30 to 59 semester units / 45 to 89 quarter units)College (60 to 89 semester units / 90 to 134 quarter units)College (90 to 119 semester units / 135 to 179 quarter units)College (120 or more semester units / 180 or more quarter units)Associate's DegreeBachelor's DegreeMaster's DegreeDoctoral Degree
03
How many years of work experience do you have performing analytical, administrative, lead, supervisory, or management duties? Relevant experience includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing.
No experienceLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive to less than six yearsSix to less than seven yearsSeven to less than eight yearsEight to less than nine yearsNine to less than ten yearsTen or more years
04
Describe
all
your years of experience (per your selected response above in Supplemental Question #: 3) performing analytical, administrative, lead, supervisory or management duties, which includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing. A response of "see resume" or "see application" will deem your application incomplete. If none, type "N/A".
Include a detailed description of your work experience for each employer referenced in the following format:a) Employer name(s)b) Job title(s)c) Start/end dates of employmentd) Total hours worked per weeke) Description of task(s) performed pertaining to analytical, administrative, lead, supervisory or management duties, which includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing.
05
Describe your experience interpreting and ensuring compliance to federal and state laws regarding equal and fair access for people with disabilities. Within your response, include direct examples of how this experience has been applied in your work experience. If none, type "N/A".
06
Describe your experience developing, preparing, and implementing ADA Self-Evaluation and Transition Plans. If none, type "N/A".
07
Describe your experience working with public agencies, disability advocacy groups, and people with disabilities. Within your response, include your job title(s), employer(s), dates of employment, and detailed descriptions of your experience. If none, type "N/A"
08
Describe your experience evaluating services and/or programs, including but not limited to the duties of managing initiatives, consulting and advising management on findings and status, and data collection and analysis. If none, type "N/A".
09
Describe your personnel management experience. Within your response, include specific duties performed and your personnel management techniques. If none, type "N/A".
10
Describe your experience preparing and reviewing reports. In your response, include the frequency, type, and purpose of the reports. If none, type "N/A".
11
How did you find out about this job?
Contacted by County RecruiterContacted by a Recruitment FirmCounty Employee ReferralCounty of Santa Clara Career WebsiteCounty of Santa Clara Job Interests Email NotificationFacebookInstagramLinkedInIndeedVirtual Job FairIn Person Job FairIn-Person Networking Professional EventVirtual Networking EventCommunity EventGlassdoorGovernmentjobs.comProfessional AssociationSearch Engine (Google, Bing, online search, etc.)Hospital Website: SCVMC, O'Connor Hospital, St. Louise Regional Hospital WebsiteHandshakeStudent Career CenterCounty Text MessageCounty Career NewsletterOther (Specify in the next question)
12
If you selected an event/fair or other in the question above, please specify. If not, type "N/A".
Required Question
$134,436.64 - $163,425.60 Annually
Location :
San Jose Metropolitan Area, CA
Job Type:
Full-Time
Job Number:
24-B3N-DD
Department:
Risk Management Department
Division:
Risk Mgt Admin
Opening Date:
10/21/2024
Closing Date:
11/12/2024 11:59 PM Pacific
Bargaining Unit:
92
Description
This Program Manager II position reports to the Manager of the County's Office of Risk Management/Occupational Safety and Environmental Compliance Division. In close coordination with executive leadership and County Counsel, this position is responsible for providing oversight and coordination of the Americans with Disabilities Act (ADA), and ensuring ongoing Countywide compliance with the ADA and other applicable federal and state regulations pertaining to accommodation and accessibility.As this is a specialized recruitment, in addition to meeting the employment standards for the Program Manager II classification, candidates must also possess knowledge and work experience with the ADA, and experience in the following three (3) competency areas:
Interpreting and ensuring compliance with federal and state laws regarding equal and fair access for people with disabilities;Developing, preparing, and implementing ADA Self-Evaluation and Transition Plans;Working with public agencies, disability advocacy groups, and people with disabilities.Under general direction, to plan, organize, direct and control the activities and/or staff of a County program.
Typical Tasks
Plans, organizes and directs a County program that provides direct service to the public or other agencies;
Determines program objectives in light of established goals;
Develops strategies to achieve objectives;
Establishes program priorities;
Formulates and implements policies, plans and procedures for carrying out functions of the program;
Defines personnel resource needs and allocates them as required to reach program objectives;
Selects and hires staff and ensures the orientation, training and development of program staff;
Directs and evaluates the work of subordinate staff;
Establishes an appropriate organizational structure and delineates working level and relationships of personnel to carry out the program's activities;
Determines budgetary requirements to maintain the program;
Makes recommendations on the annual budget and may present the program's budget to the Board of Supervisors;
Is responsible for determining program funding needs and obtaining available outside funding when necessary through grants and/or contracts;
Is responsible for the implementation, control, monitoring and evaluation of provided services to ensure compliance with terms of received grants and contracts;
Maintains liaison relationships and represents the program in contacts with public and private agencies and concerned community groups and organizations;
Prepares reports and correspondence;
Keeps abreast of new trends and developments related to the program's activities;
Provides assistance and advice to advisory and planning boards, commissions, task forces and other special groups as required;
May prepare and make presentations to staff, boards, commissions, and external groups;
May provide ongoing statistical reports;
May be assigned as a Disaster Service Worker, as required;
And performs related duties as required.
Employment Standards
Sufficient education, training and experience to demonstrate the possession and direct application of the following knowledge and abilities.
Training and Experience Note:
The required knowledge and abilities are typically attained through training and experience equivalent to possession of a Bachelor's degree. Relevant experience can substitute for education on a year-for-year basis. Relevant experience includes experience performing analytical, administrative, lead, supervisory, or management duties, which include interpreting rules and regulations, gathering data and formulating recommendations, and report writing.
AND
Five (5) years of analytical, administrative, lead, supervisory or management experience which includes duties interpreting rules and regulations, gathering data and formulating recommendations, and report writing; two (2) years of which must be at the journey level.
A Master's degree can substitute for one (1) year of the required experience.
Special RequirementsSpecialized program knowledge may be required in addition to the generalized administrative/supervisory experience when it can be demonstrated that:it is an absolute necessity for the successful operation of the program;that the Program Manager will be held accountable for this specialized knowledge; andthat subordinate program staff will not be able to provide the subject matter expertise that is required.
Note: The knowledge, skills and abilities listed below indicate the common aspects of the three levels of the Program Manager Series. However, for recruitment purposes, a potential candidate will be rated on ability to perform at a specific level as outlined in the allocation factors. In appraising experience, more weight will be given to the breadth rather than depth of pertinent experience and the evidence of the candidate's ability to assume and fulfill the responsibilities of the position at a designated level.
Some positions may require Live Scan screening as part of the background check process.
Knowledge of:
Program development and evaluation;
Techniques of organizing and motivating groups;
Personnel management techniques;
Methods of administrative problem solving;
Principles of organization and administrative, fiscal and program management;
Principles of employee supervision, training and development;
Community and agency consultation methods and procedures;
Computer applications, including but not limited to: word processing, spreadsheets, data base management software, presentation and electronic mail software.Ability to:
Plan, organize, control and evaluate a public service program;
Manage initiatives, collect and analyze data for the purpose of evaluating services and or programs;
Plan and assign workloads clearly and effectively;
Train, develop and motivate staff;
Deal effectively with a variety of government and community officials;
Speak effectively in public;
Integrate the activities of a program to attain program goals;
Prepare and review reports;
Develop and recommend effective courses of action;
Develop and effectively utilize all available resources;
Establish and maintain program's objectives, priorities and policies;
Consult with and advise top administrator on the activities and status of the program;
Develop short and long range budget plans that accurately reflect program needs.
May require the ability to apply the tools of a specialty subject area.
The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays.
Learn more
The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.
In addition to the amazing perks above, the County also offers the additional benefits below.
Retirement BenefitsThe County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.
Health Flexible Spending AccountThe empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.
Dependent Care Assistance Program (DCAP)The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.
Life and AD&DThe County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.
Employee Assistance Program (EAP)The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.
Employee WellnessThe offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.
Education ReimbursementA generous program is available, including Education Reimbursement for employees seeking additional training and professional development.
NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.
Click here to access all Memoranda of Understanding and most recent Summary of Changes.
01
Please answer the following questions. Completion of the following supplemental questions is
REQUIRED
and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of
"see resume"
or
"see application"
will deem your
application incomplete.
Include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:a) Employer name(s)b) Job title(s)c) Start/end dates of employmentd) Total hours worked per weeke) Description of task(s) performed
Do you understand the requirement to provide complete answers in order to determine relevant experience for each area in question?
YesNo
02
What is the highest level of education you have completed?
NoneHigh School or GED equivalentCollege (1 to 29 semester units / 1 to 44 quarter units)College (30 to 59 semester units / 45 to 89 quarter units)College (60 to 89 semester units / 90 to 134 quarter units)College (90 to 119 semester units / 135 to 179 quarter units)College (120 or more semester units / 180 or more quarter units)Associate's DegreeBachelor's DegreeMaster's DegreeDoctoral Degree
03
How many years of work experience do you have performing analytical, administrative, lead, supervisory, or management duties? Relevant experience includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing.
No experienceLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive to less than six yearsSix to less than seven yearsSeven to less than eight yearsEight to less than nine yearsNine to less than ten yearsTen or more years
04
Describe
all
your years of experience (per your selected response above in Supplemental Question #: 3) performing analytical, administrative, lead, supervisory or management duties, which includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing. A response of "see resume" or "see application" will deem your application incomplete. If none, type "N/A".
Include a detailed description of your work experience for each employer referenced in the following format:a) Employer name(s)b) Job title(s)c) Start/end dates of employmentd) Total hours worked per weeke) Description of task(s) performed pertaining to analytical, administrative, lead, supervisory or management duties, which includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing.
05
Describe your experience interpreting and ensuring compliance to federal and state laws regarding equal and fair access for people with disabilities. Within your response, include direct examples of how this experience has been applied in your work experience. If none, type "N/A".
06
Describe your experience developing, preparing, and implementing ADA Self-Evaluation and Transition Plans. If none, type "N/A".
07
Describe your experience working with public agencies, disability advocacy groups, and people with disabilities. Within your response, include your job title(s), employer(s), dates of employment, and detailed descriptions of your experience. If none, type "N/A"
08
Describe your experience evaluating services and/or programs, including but not limited to the duties of managing initiatives, consulting and advising management on findings and status, and data collection and analysis. If none, type "N/A".
09
Describe your personnel management experience. Within your response, include specific duties performed and your personnel management techniques. If none, type "N/A".
10
Describe your experience preparing and reviewing reports. In your response, include the frequency, type, and purpose of the reports. If none, type "N/A".
11
How did you find out about this job?
Contacted by County RecruiterContacted by a Recruitment FirmCounty Employee ReferralCounty of Santa Clara Career WebsiteCounty of Santa Clara Job Interests Email NotificationFacebookInstagramLinkedInIndeedVirtual Job FairIn Person Job FairIn-Person Networking Professional EventVirtual Networking EventCommunity EventGlassdoorGovernmentjobs.comProfessional AssociationSearch Engine (Google, Bing, online search, etc.)Hospital Website: SCVMC, O'Connor Hospital, St. Louise Regional Hospital WebsiteHandshakeStudent Career CenterCounty Text MessageCounty Career NewsletterOther (Specify in the next question)
12
If you selected an event/fair or other in the question above, please specify. If not, type "N/A".
Required Question