Northern Arizona University
LWC Program Coordinator
Northern Arizona University, Phoenix, Arizona, United States, 85223
Workplace Culture
NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
Special Information
This position is an on-site position which requires the incumbent to complete their work primarilyat the Flagstaff Mountain campus with or without accommodation. Opportunities for remote work are rare.This position is posted as LWC Program Coordinator, which is a working title. The NAU system title for this position is Academic Program Coordinator, Intermediate.Job Description
The Academic Program Coordinator, Intermediate plays an essential role in operations of the Lumberjack Writing Center (LWC). The LWC serves all NAU students, faculty and staff by offering writing-related support services. The LWC’s goals are to:
Improve student writing across the disciplinesSupport faculty and staff in their own writing as well as in teaching writing to students across the disciplinesFoster a campus-wide culture that values excellent writingThe LWC does this by providing individual and group writing support, writing support courses, workshops and bootcamps, faculty professional development events, faculty consultations and more. The LWC Coordinator, Intermediate will play an active role in carrying out the job functions and duties below in an interactive, supportive, and team-focused environment.
Management and Administrative Oversight - 40%
Oversee daily operations of the LWC’s physical and online locations.Perform advanced administrative work such as hiring and payroll.Monitor program budget for program expenditures; advise department leadership on discrepancies with expenditures.Distribute, collect, and process forms and documents related to the LWC.Assist in managing and coordinating WConline (the LWC’s scheduling system), Canvas course shells, Slack, the LWC’s website, and other software/technologiesMonitor phone calls and email messages; respond to messages in a timely matter.Monitor program performance and metrics and assist with data collection for annual reports.Supervision & Training - 25%
Assist with the supervision of GTAs and student workers daily, ensuring they are present for scheduled shifts; manage absences and tardies as appropriate.Assist the Associate director in evaluating all GTAs and student workers annually and identifying/resolving emergent issues that may arise.Create and maintain files with required and pertinent information for GTAs and student workers.Scheduling Assistance - 20%
Support the University Writing Program Associate Director: Lumberjack Writing Center in scheduling and administering ENG 100 and 405 for up to 400 students annually.Create the master schedule for all writing center locations, including online appointments, and schedule GTAs and student workers for their shifts each semester, including winter and summer sessions.Manage ENG 100 and ENG 405 sections via Coursedog.Recruitment & Student Support - 5%
Assist with the coordination of efforts to advertise university-wide program resources and activities through design, writing, and research; and present materials at student events for the program’s university-wide campus and online presence.Collaborations & Partnerships - 5%
Engage with national organizations and monitor emerging trends and effective practices for writing centers.Assist the Associate Director as requested with collaborative writing related events and initiatives, such as student bootcamps and workshops.Other - 5%
Perform other duties as assigned.
Minimum Qualifications
Bachelor’s degree in relevant field, and2-4 years of relevant experience, orAny combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.Preferred Qualifications
Bachelor's degree in English or closely related field.Experience working with Writing Centers.Experience in leadership or supervisory positions.Demonstrated commitment to working with diverse populations on campus and in the community.Experience with online appointment schedulers, such as WCONLINE.Experience with web design.Administrative support experience in an educational/academic environment.Ability to learn new and use software and technologies.Knowledge, Skills, & Abilities
Knowledge of rules, regulations, guidelines, and procedures, related to the UWC.Knowledge of English composition, grammar, spelling, punctuation, and the ability to adjust for a diverse audience and purpose.Knowledge of basic writing center practice and theories.Knowledge of budgeting and account reconciliation principles.Knowledge of organizational practices and principles.Experience with program coordination and execution.Skills with marketing.Skills with designing and leading presentations and training sessions.Ability to coordinate activities, evaluate data, and establish priorities.Ability to use Microsoft Office Suite (Word, Excel, PowerPoint).Ability to work independently and collaboratively.Ability to practice good judgment and professionalism.Ability to communicate effectively with and develop and maintain professional working relationships with students, faculty, and staff from diverse backgrounds.
Background Information
Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check.Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.Finally, each year Northern Arizona University releases an Annual Security Report . The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus asthiscampushason-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Salary
Salary range begins at $44,057. Annual salarycommensurate with candidate's qualifications and relatedexperience.
FLSA Status
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
Benefits
This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website . Classified Staff employees are in a probationary status for their first six months at NAU.NAU is a tobacco and smoke-free campus.Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.
Learning and Development
Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship
NAU will not provide any U.S. immigration support or sponsorship for this position.
Application Deadline
November 12, 2024 at 11:59 p.m.
How to Apply
To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact theDisability Resources Office at928-523-8773, DR@nau.edu , or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity
Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.
Know Your Rights Poster
NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
Special Information
This position is an on-site position which requires the incumbent to complete their work primarilyat the Flagstaff Mountain campus with or without accommodation. Opportunities for remote work are rare.This position is posted as LWC Program Coordinator, which is a working title. The NAU system title for this position is Academic Program Coordinator, Intermediate.Job Description
The Academic Program Coordinator, Intermediate plays an essential role in operations of the Lumberjack Writing Center (LWC). The LWC serves all NAU students, faculty and staff by offering writing-related support services. The LWC’s goals are to:
Improve student writing across the disciplinesSupport faculty and staff in their own writing as well as in teaching writing to students across the disciplinesFoster a campus-wide culture that values excellent writingThe LWC does this by providing individual and group writing support, writing support courses, workshops and bootcamps, faculty professional development events, faculty consultations and more. The LWC Coordinator, Intermediate will play an active role in carrying out the job functions and duties below in an interactive, supportive, and team-focused environment.
Management and Administrative Oversight - 40%
Oversee daily operations of the LWC’s physical and online locations.Perform advanced administrative work such as hiring and payroll.Monitor program budget for program expenditures; advise department leadership on discrepancies with expenditures.Distribute, collect, and process forms and documents related to the LWC.Assist in managing and coordinating WConline (the LWC’s scheduling system), Canvas course shells, Slack, the LWC’s website, and other software/technologiesMonitor phone calls and email messages; respond to messages in a timely matter.Monitor program performance and metrics and assist with data collection for annual reports.Supervision & Training - 25%
Assist with the supervision of GTAs and student workers daily, ensuring they are present for scheduled shifts; manage absences and tardies as appropriate.Assist the Associate director in evaluating all GTAs and student workers annually and identifying/resolving emergent issues that may arise.Create and maintain files with required and pertinent information for GTAs and student workers.Scheduling Assistance - 20%
Support the University Writing Program Associate Director: Lumberjack Writing Center in scheduling and administering ENG 100 and 405 for up to 400 students annually.Create the master schedule for all writing center locations, including online appointments, and schedule GTAs and student workers for their shifts each semester, including winter and summer sessions.Manage ENG 100 and ENG 405 sections via Coursedog.Recruitment & Student Support - 5%
Assist with the coordination of efforts to advertise university-wide program resources and activities through design, writing, and research; and present materials at student events for the program’s university-wide campus and online presence.Collaborations & Partnerships - 5%
Engage with national organizations and monitor emerging trends and effective practices for writing centers.Assist the Associate Director as requested with collaborative writing related events and initiatives, such as student bootcamps and workshops.Other - 5%
Perform other duties as assigned.
Minimum Qualifications
Bachelor’s degree in relevant field, and2-4 years of relevant experience, orAny combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.Preferred Qualifications
Bachelor's degree in English or closely related field.Experience working with Writing Centers.Experience in leadership or supervisory positions.Demonstrated commitment to working with diverse populations on campus and in the community.Experience with online appointment schedulers, such as WCONLINE.Experience with web design.Administrative support experience in an educational/academic environment.Ability to learn new and use software and technologies.Knowledge, Skills, & Abilities
Knowledge of rules, regulations, guidelines, and procedures, related to the UWC.Knowledge of English composition, grammar, spelling, punctuation, and the ability to adjust for a diverse audience and purpose.Knowledge of basic writing center practice and theories.Knowledge of budgeting and account reconciliation principles.Knowledge of organizational practices and principles.Experience with program coordination and execution.Skills with marketing.Skills with designing and leading presentations and training sessions.Ability to coordinate activities, evaluate data, and establish priorities.Ability to use Microsoft Office Suite (Word, Excel, PowerPoint).Ability to work independently and collaboratively.Ability to practice good judgment and professionalism.Ability to communicate effectively with and develop and maintain professional working relationships with students, faculty, and staff from diverse backgrounds.
Background Information
Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check.Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.Finally, each year Northern Arizona University releases an Annual Security Report . The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus asthiscampushason-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Salary
Salary range begins at $44,057. Annual salarycommensurate with candidate's qualifications and relatedexperience.
FLSA Status
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
Benefits
This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website . Classified Staff employees are in a probationary status for their first six months at NAU.NAU is a tobacco and smoke-free campus.Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.
Learning and Development
Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship
NAU will not provide any U.S. immigration support or sponsorship for this position.
Application Deadline
November 12, 2024 at 11:59 p.m.
How to Apply
To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact theDisability Resources Office at928-523-8773, DR@nau.edu , or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity
Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.
Know Your Rights Poster
NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.