LifeMoves
Affordable Housing Program Manager - Temp position
LifeMoves, Santa Clara, California, us, 95053
Job Details
LevelExperienced
Job LocationCorporate Headquarters - Santa Clara, CA
Education Level4 Year Degree
Salary Range$32.00 - $36.00 Hourly
Travel PercentageNone
Position Description
About Us : LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy. LifeMoves operates over 17 major sites from San Jose to Daly City.
Culture:
LifeMoves staff are dedicated to serving our community. Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.
Position Summary:
LifeMoves is seeking an Affordable Housing Program Manager to manage a portfolio including transitional and permanent housing units, while providing housing-based case management to tenants. This position is located within LifeMove's Department of Housing, reports to the Director of Housing and operates out of LifeMove's administrative offices located at 2550 Great America Way, Santa Clara, CA. The Program Manager will be responsible for the day-to-day management and operation of properties including transitional and deed restricted below market rate housing properties in Santa Clara County.
Primary Duties Include:
Property Management:Determine eligibility, conduct income verification, and perform rental history, reference, credit and criminal background checks.Show apartments to eligible tenants. Conduct tenant orientations and prepare and sign leases.Calculate and collect security deposits and rents.Work closely with LifeMove's financial department ensuring proper applications of security and rental payments for assigned locations and clients.Conduct timely and accurate re-certifications, both interim and annual.Maintain accurate and up-to-date tenant files for properties managed, including but not limited to initiating and completing the annual recertification process and required documentation required by funders.Provide open communication with tenants. Facilitate resolution of tenant problems and complaints. Assist tenants in identifying supportive services. Participate in tenant grievance hearings.Work closely with the maintenance staff to monitor buildings and grounds of assigned properties for cleanliness and general maintenance. Visit assigned properties regularly to assess tenant property care. Inform and collaborate with LifeMoves Operations Department for maintenance needs as they arise.Maintain a working partnership with local community groups including government and building officials, law enforcement and fire safety professionals.Actively participate during site inspections, monitoring or other program evaluations and communicate needs to both LifeMove's team and community partners.Obtains all required program certifications, remains current with compliance and regulatory requirements (e.g. Fair Housing, HUD, ADA), and ensures property and staff are in compliance.Case Management:
Provide housing-based case management services to individuals participating in transitional housing programs including; intakes, assessments, and bi-weekly appointments to assist participants meet their goals.Offer housing stabilization and tenancy support to all tenants of LifeMove's affordable housing programs.Complete case note, release of information, file compliance and program reporting in accordance with LifeMove's requirements.Provide direct service to households applying for housing and in active housing search.Refer tenants to community resources that assist in maintaining tenancies as needed.Ensure the delivery of all client services in a professional, ethical and effective manner.Ensure maintenance of a clean, safe, and supportive environment for clients and staffOther duties as assigned.Position Qualifications
Undergraduate degree preferredMinimum of two years prior experience working with individuals who are homeless, at risk of homelessness, and may have a history of trauma, including mental health and substance use.Minimum of one year in a property management role, and experience managing tenants with diverse supportive service needs.Working expertise in housing regulations such as Federal Fair Housing, American with Disabilities Act and California tenancy laws.Demonstrated ability working with individuals and families from diverse ethnic and socioeconomic backgrounds.Computer literate; internet savvy, experienced with Microsoft Office (Word, Excel, PowerPoint, Outlook) and HMIS systems.Excellent written and oral communication skills; comfortable presenting in front of groups, and mediating tenant needs.Strong organizational, detail oriented, and time management skills.Proven ability to work independently and effectively as part of a collaborative team.An understanding of ideas and practices that promote diversity, equity and inclusion, and a commitment to ongoing professional development in this area.Bilingual Spanish-speaking required.Automobile and valid CA driver's license required
To learn more about our non-profit organization, check out our website at
www.lifemoves.org
LifeMoves is an Equal Opportunity Employer (EOE)
LevelExperienced
Job LocationCorporate Headquarters - Santa Clara, CA
Education Level4 Year Degree
Salary Range$32.00 - $36.00 Hourly
Travel PercentageNone
Position Description
About Us : LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy. LifeMoves operates over 17 major sites from San Jose to Daly City.
Culture:
LifeMoves staff are dedicated to serving our community. Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.
Position Summary:
LifeMoves is seeking an Affordable Housing Program Manager to manage a portfolio including transitional and permanent housing units, while providing housing-based case management to tenants. This position is located within LifeMove's Department of Housing, reports to the Director of Housing and operates out of LifeMove's administrative offices located at 2550 Great America Way, Santa Clara, CA. The Program Manager will be responsible for the day-to-day management and operation of properties including transitional and deed restricted below market rate housing properties in Santa Clara County.
Primary Duties Include:
Property Management:Determine eligibility, conduct income verification, and perform rental history, reference, credit and criminal background checks.Show apartments to eligible tenants. Conduct tenant orientations and prepare and sign leases.Calculate and collect security deposits and rents.Work closely with LifeMove's financial department ensuring proper applications of security and rental payments for assigned locations and clients.Conduct timely and accurate re-certifications, both interim and annual.Maintain accurate and up-to-date tenant files for properties managed, including but not limited to initiating and completing the annual recertification process and required documentation required by funders.Provide open communication with tenants. Facilitate resolution of tenant problems and complaints. Assist tenants in identifying supportive services. Participate in tenant grievance hearings.Work closely with the maintenance staff to monitor buildings and grounds of assigned properties for cleanliness and general maintenance. Visit assigned properties regularly to assess tenant property care. Inform and collaborate with LifeMoves Operations Department for maintenance needs as they arise.Maintain a working partnership with local community groups including government and building officials, law enforcement and fire safety professionals.Actively participate during site inspections, monitoring or other program evaluations and communicate needs to both LifeMove's team and community partners.Obtains all required program certifications, remains current with compliance and regulatory requirements (e.g. Fair Housing, HUD, ADA), and ensures property and staff are in compliance.Case Management:
Provide housing-based case management services to individuals participating in transitional housing programs including; intakes, assessments, and bi-weekly appointments to assist participants meet their goals.Offer housing stabilization and tenancy support to all tenants of LifeMove's affordable housing programs.Complete case note, release of information, file compliance and program reporting in accordance with LifeMove's requirements.Provide direct service to households applying for housing and in active housing search.Refer tenants to community resources that assist in maintaining tenancies as needed.Ensure the delivery of all client services in a professional, ethical and effective manner.Ensure maintenance of a clean, safe, and supportive environment for clients and staffOther duties as assigned.Position Qualifications
Undergraduate degree preferredMinimum of two years prior experience working with individuals who are homeless, at risk of homelessness, and may have a history of trauma, including mental health and substance use.Minimum of one year in a property management role, and experience managing tenants with diverse supportive service needs.Working expertise in housing regulations such as Federal Fair Housing, American with Disabilities Act and California tenancy laws.Demonstrated ability working with individuals and families from diverse ethnic and socioeconomic backgrounds.Computer literate; internet savvy, experienced with Microsoft Office (Word, Excel, PowerPoint, Outlook) and HMIS systems.Excellent written and oral communication skills; comfortable presenting in front of groups, and mediating tenant needs.Strong organizational, detail oriented, and time management skills.Proven ability to work independently and effectively as part of a collaborative team.An understanding of ideas and practices that promote diversity, equity and inclusion, and a commitment to ongoing professional development in this area.Bilingual Spanish-speaking required.Automobile and valid CA driver's license required
To learn more about our non-profit organization, check out our website at
www.lifemoves.org
LifeMoves is an Equal Opportunity Employer (EOE)