Tepper Sports & Entertainment
Ticket Sales Account Executive - Panthers
Tepper Sports & Entertainment, Charlotte, North Carolina, United States, 28245
Position : Ticket Sales Account Executive
Department:
Ticket Sales
Reporting Relationship:
Reports to the Ticket Sales Manager
Status:
Full-Time (Exempt)
Compensation:
Salary plus commission
Primary Responsibilities:Selling Responsibilities:
PSLs and Season Tickets through outbound sales calls, phone sales, emails, texts, and large account promotionsSilver Club Level PSLs and Season TicketsUpgrading current PSL Owners through outbound and service callsSingle Game TicketsGroup Tickets
Additional Selling Responsibilities
Suite Club Memberships, Single Game Luxury Suites and Corporate Hospitality PackagesLong-Term Luxury Suites through outbound sales calls and networking contacts
Represent the Carolina Panthers in various organizational promotions, charity functions, speaking engagements.Assist (as needed) in the development, coordination, implementation of game day activities.Committed to the support of department goals and objectives, such as budgets and sales goals.Provide Sales Manager with necessary support/statistical dataService Responsibilities:
Provide extreme customer service to all clients, including relationship building, day-to-day operations, written correspondence, phone calls, account inquiries, appointment scheduling, follow up, etc.Work with Premium Service, Ticket Operations, and Ticket Service Representatives to ensure all accounts are active, documented, and up-to-date on invoicing, contracts, renewals, etc.Assist in determining and implementing enhancement programs for full season accounts to generate sales and member retention.Ensure proper maintenance of full-season accounts is performed and current quality standards are met or exceeded.Additional Responsibilities:
Assist in the overall success & meeting goals of the sales area of the Ticket OfficeAdministrative duties including filing, answering phones, and provide support to Ticketing DepartmentAssist with all functions of the Ticket Office including, but not limited to, ticket sales, phone calls, written correspondence, special promotions and programs, etc.Other duties as assigned by department leadershipFulfill various responsibilities by assisting other departments (as needed)Minimum Qualifications:
At least one (1) year of ticket sales experience at the collegiate or professional levelMust be flexible and available to work evenings and/or weekends, nights, and holidaysMust pass pre-employment screensSkills for Success:
Excellent organizational skills and attention to detailStrong verbal and written communication skillsWorks well under pressure while maintaining a positive attitudeMust be a team player, reliable, and dependableAbility to make sound decisions and exercise independent judgement and discretion with integrity and accountability, while working in a fast-paced, high-demand, and sometimes strenuous environmentMust maintain complete confidentiality of privileged, and/or sensitive informationMust, at all times, display the character and values of the Tepper Sports & Entertainment brandMust be able to multi-task while managing time successfullyPhysical Requirements:
Sitting at desk and computer for long periods of timeStanding for extended periods of timeMust be able to lift 15 pounds at a timeWork Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The Carolina Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.
Other details
Pay Type Salary
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Department:
Ticket Sales
Reporting Relationship:
Reports to the Ticket Sales Manager
Status:
Full-Time (Exempt)
Compensation:
Salary plus commission
Primary Responsibilities:Selling Responsibilities:
PSLs and Season Tickets through outbound sales calls, phone sales, emails, texts, and large account promotionsSilver Club Level PSLs and Season TicketsUpgrading current PSL Owners through outbound and service callsSingle Game TicketsGroup Tickets
Additional Selling Responsibilities
Suite Club Memberships, Single Game Luxury Suites and Corporate Hospitality PackagesLong-Term Luxury Suites through outbound sales calls and networking contacts
Represent the Carolina Panthers in various organizational promotions, charity functions, speaking engagements.Assist (as needed) in the development, coordination, implementation of game day activities.Committed to the support of department goals and objectives, such as budgets and sales goals.Provide Sales Manager with necessary support/statistical dataService Responsibilities:
Provide extreme customer service to all clients, including relationship building, day-to-day operations, written correspondence, phone calls, account inquiries, appointment scheduling, follow up, etc.Work with Premium Service, Ticket Operations, and Ticket Service Representatives to ensure all accounts are active, documented, and up-to-date on invoicing, contracts, renewals, etc.Assist in determining and implementing enhancement programs for full season accounts to generate sales and member retention.Ensure proper maintenance of full-season accounts is performed and current quality standards are met or exceeded.Additional Responsibilities:
Assist in the overall success & meeting goals of the sales area of the Ticket OfficeAdministrative duties including filing, answering phones, and provide support to Ticketing DepartmentAssist with all functions of the Ticket Office including, but not limited to, ticket sales, phone calls, written correspondence, special promotions and programs, etc.Other duties as assigned by department leadershipFulfill various responsibilities by assisting other departments (as needed)Minimum Qualifications:
At least one (1) year of ticket sales experience at the collegiate or professional levelMust be flexible and available to work evenings and/or weekends, nights, and holidaysMust pass pre-employment screensSkills for Success:
Excellent organizational skills and attention to detailStrong verbal and written communication skillsWorks well under pressure while maintaining a positive attitudeMust be a team player, reliable, and dependableAbility to make sound decisions and exercise independent judgement and discretion with integrity and accountability, while working in a fast-paced, high-demand, and sometimes strenuous environmentMust maintain complete confidentiality of privileged, and/or sensitive informationMust, at all times, display the character and values of the Tepper Sports & Entertainment brandMust be able to multi-task while managing time successfullyPhysical Requirements:
Sitting at desk and computer for long periods of timeStanding for extended periods of timeMust be able to lift 15 pounds at a timeWork Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The Carolina Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.
Other details
Pay Type Salary
Apply Now