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CBIZ

Benefits Client Experience Leader

CBIZ, Roanoke, Virginia, United States, 24000


Status Category:Full-Time

Exempt/Non-Exempt:Exempt

Scheduled Hours Per Week:40

Job Code:BI0705

With over 120 offices and nearly 7,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.CBIZ is honored to be the recipient of several national recognitions for 2023:Best and Brightest Companies to Work for in the NationTop Workplaces USABest Places to Work in InsuranceBest and Brightest Companies in WellnessGreat Place to Work Certification

CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement plan services to organizations of all sizes. CBIZ is ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top 100 Retirement Plan Adviser (PLANADVISER).Position OverviewWe are seeking a highly motivated and detail-oriented team leader. This role will be a managing a group of 5-7 employees who are servicing clients using our Flex and Cobra services.Essential Functions and Primary DutiesGuide efforts of group to complete responsibilitiesAssign, monitor and review progress and accuracy of work.Guide efforts and provide technical guidance on more complex issues.Complexity is based on the degree ofuncertainty, financial risk, technical requirements, urgency and volume or size.Will spend a significant portion of time performing individual tasks related to the unit.Execute annual goals and prioritiesEnsure team performs work as prescribed by policies and procedures to achieve productivity, serviceand quality standardsAnalyze and resolve problems interprets policies and demonstrate solid subject matter knowledgeMotivate, guide and train staffAdditional responsibilities as assigned

Minimal QualificationsHigh School Diploma or GED equivalent required; bachelor's degree preferredMore than 3 years of directly related experience in the relevant industryMust maintain current required licenses and certifications relevant to field of expertiseDemonstrate industry experience and technical knowledge in area of expertiseProficient use of applicable technologyDemonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externallyStrong communication skills both oral and written with all levels of an organization, both internally and externally

#LI-OD1 #LI-HybridCBIZ.Jobs Category: Operations Support ServicesREASONABLE ACCOMMODATIONIf you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com.EQUAL OPPORTUNITY EMPLOYERCBIZ is an affirmative action-equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.PAY TRANSPARENCY PROTECTION NOTIFICATIONNotice to Third-Party AgenciesCBIZ does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of CBIZ. CBIZ will have the right to hire that applicant at its discretion and without any fee owed to submitting staffing/employment agency, person or entity.