United Airlines
Safety Management System (SMS) Manager- Technical Operations
United Airlines, Houston, Texas, United States, 77246
Description
There’s never been a more exciting time to join United Airlines. We’re on a path toward becoming the best airline in aviation history. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations worldwide with millions of customers and thousands of employees, we have a unique responsibility to uplift and provide opportunities where we work, live, and fly. We can only do that with a genuinely diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package to keep you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space-available travel, United is genuinely a one-of-a-kind workplace. Are you ready to travel the world?
At United, we have some of the best aircraft in the world. Our Technical Operations team comprises aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help ensure our planes are well taken care of and ready to get our customers to their desired destinations. If you’re prepared to work on our aircraft, join our Tech Ops experts and help keep our fleet in tip-top shape.
Key Responsibilities:
As the SMS Manager, you will own the implementation and continuous improvement of United’s Safety Management System (SMS) within the Technical Operations division. You'll serve as the division’s SMS champion, driving hazard identification, risk mitigation, and action plans for improvement across Tech Ops groups and divisions.
Lead the development, implementation, and sustainability of SMS, Human Factors, and safety/compliance programs.
Investigate safety and regulatory non-compliance events, resolve systemic hazards, and lead change management assessments.
Perform root cause analysis and implement risk mitigation strategies to prevent recurrence.
Integrate SMS data with sources like Line Operational Safety Audits (LOSA) and Tech Ops Safety Action Programs (TSAP) to support the Continuous Surveillance and Safety System (CASS).
Act as the primary SMS Tech Ops liaison, engaging with industry forums and the FAA CMO (Certificate Management Office) on SMS matters.
Mentor and train team members to ensure compliance and understanding of SMS principles.
NOTE: This position is considered fully remote.
The salary for this position ranges from $91,800 to $134,640, depending on job-related, non-discriminatory factors such as experience, education, and skills. This range is based on a full-time schedule.
Bonus eligible: yes
At United, we offer a competitive compensation package, with benefits including medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.
Salary and benefits information is included in this job posting per several state laws.
The Job Posting End Date is 10/29/2024
United values diverse experiences and perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications makes for a stronger candidate, we encourage applicants who may not feel they check ALL those boxes! We always seek individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor’s degree in aviation or engineering or four years of technical operations experience.
Five years of experience in maintenance inspection of commercial aircraft.
Solid understanding of FAA regulations, United policies, root cause analysis, and collaboration with business partners.
Excellent communication skills, with the ability to present reports to both FAA and United leaders.
Legal authorization to work in the U.S. without sponsorship.
Reliable and punctual attendance is crucial.
What will help you propel from the pack (Preferred Qualifications):
FAA Airframe and Powerplant license (A&P)
ISO certification(s) (e.g., ISO 9001, ISO 14001, ISO 45001) or experience working within ISO-certified environments.
Five years of experience in maintenance inspection, focusing on commercial aircraft, automotive, or manufacturing industries.
United Airlines is an equal-opportunity employer. As applicable law requires, United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and perform crucial job functions. Please get in touch with JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
There’s never been a more exciting time to join United Airlines. We’re on a path toward becoming the best airline in aviation history. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations worldwide with millions of customers and thousands of employees, we have a unique responsibility to uplift and provide opportunities where we work, live, and fly. We can only do that with a genuinely diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package to keep you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space-available travel, United is genuinely a one-of-a-kind workplace. Are you ready to travel the world?
At United, we have some of the best aircraft in the world. Our Technical Operations team comprises aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help ensure our planes are well taken care of and ready to get our customers to their desired destinations. If you’re prepared to work on our aircraft, join our Tech Ops experts and help keep our fleet in tip-top shape.
Key Responsibilities:
As the SMS Manager, you will own the implementation and continuous improvement of United’s Safety Management System (SMS) within the Technical Operations division. You'll serve as the division’s SMS champion, driving hazard identification, risk mitigation, and action plans for improvement across Tech Ops groups and divisions.
Lead the development, implementation, and sustainability of SMS, Human Factors, and safety/compliance programs.
Investigate safety and regulatory non-compliance events, resolve systemic hazards, and lead change management assessments.
Perform root cause analysis and implement risk mitigation strategies to prevent recurrence.
Integrate SMS data with sources like Line Operational Safety Audits (LOSA) and Tech Ops Safety Action Programs (TSAP) to support the Continuous Surveillance and Safety System (CASS).
Act as the primary SMS Tech Ops liaison, engaging with industry forums and the FAA CMO (Certificate Management Office) on SMS matters.
Mentor and train team members to ensure compliance and understanding of SMS principles.
NOTE: This position is considered fully remote.
The salary for this position ranges from $91,800 to $134,640, depending on job-related, non-discriminatory factors such as experience, education, and skills. This range is based on a full-time schedule.
Bonus eligible: yes
At United, we offer a competitive compensation package, with benefits including medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.
Salary and benefits information is included in this job posting per several state laws.
The Job Posting End Date is 10/29/2024
United values diverse experiences and perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications makes for a stronger candidate, we encourage applicants who may not feel they check ALL those boxes! We always seek individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor’s degree in aviation or engineering or four years of technical operations experience.
Five years of experience in maintenance inspection of commercial aircraft.
Solid understanding of FAA regulations, United policies, root cause analysis, and collaboration with business partners.
Excellent communication skills, with the ability to present reports to both FAA and United leaders.
Legal authorization to work in the U.S. without sponsorship.
Reliable and punctual attendance is crucial.
What will help you propel from the pack (Preferred Qualifications):
FAA Airframe and Powerplant license (A&P)
ISO certification(s) (e.g., ISO 9001, ISO 14001, ISO 45001) or experience working within ISO-certified environments.
Five years of experience in maintenance inspection, focusing on commercial aircraft, automotive, or manufacturing industries.
United Airlines is an equal-opportunity employer. As applicable law requires, United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and perform crucial job functions. Please get in touch with JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT