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Trisian-Global Consulting LLC

AVAYA Technical Solutions Architect - Avaya Implementations

Trisian-Global Consulting LLC, Fairfax, Virginia, United States, 22032


About the job AVAYA Technical Solutions Architect - Avaya Implementations

Trisian-Global Consulting is seeking a Technical Solutions Architect with extensive experience in Avaya Implementations.

Must have Top Secret Clearance with full scope polygraph and be willing to work on-site in Fairfax, VA.

This position has the overall responsibility of developing testing strategy and plans with our clients, cross-service teams and third-party partners. Requires a deep understanding and extensive experience with telecommunication architecture, design, implementation and testing in support of architecture designs.

Experience working with CM implementation and service-related workExperience working in the support field and direct customer interactionsStrong technical knowledge and experience with telecommunications product portfolioTechnical working knowledge and experience with Communication Manager, Session and System ManagerTechnical working knowledge and experience with Session Initiation ProtocolQualifications:

Strong personal computer and business solution software skills in application administration, design and architectureStrong analytical and problem-solving skills for design, coordination and testing of applicationsLeadership skills to guide and mentor the work of less experienced personalGood communication skills to communicate with customers, support personnel, and managementAbility to work in a team environmentHigh tolerance for stressful situationsBachelors degree or equivalent years of experience.Must also have at least 5 years of professional experience in the related fieldStrong personal computer and business solution software skills in application administration, design and architectureStrong analytical and problem-solving skills for design, coordination and testing of applicationsLeadership skills to guide and mentor the work of less experienced resourcesGood communication skills to communicate with customers, support personnel, and managementProvide technical guidance and advice for the operations and maintenance of the customer's expansive voice network to include patching, upgrading, and introduction of new telecommunication products to enhance their telecommunication posture.Monitor, manage, and maintain voice call flow traffic across more that 300 TDM-PRI/H.323/SIP trunk groups connecting to products as well as other telecommunication platforms.Migrating call flows away from TDM-PRI & H.323 trunk groups onto SIP peering connections via AAR/ARS Analysis/Conversion tables and Route Patterns.Monitor, manage, and maintain a bash script application to assist end users administer their login accounts in hundreds of servers.Manage dozens of non-person accounts in hundreds of servers that perform automated functions for the customer.Work with the customer's O&M Team and various other organizations to troubleshot and maintain reliable talk paths between voice networks.Produce and maintain various eDocuments (MSWord, Excel, Visio, PowerPoint, etc) capturing how to manage and maintain communications within the customer's voice network as well as connectivity to other organization's voice networks.Respond to requests, from O&M technicians or voice engineers, for assistance on performing administrative task and conducting troubleshooting actionsTrain newer voice engineers on how to perform most of the tasks listed above.