City of Goodyear, AZ
Ticket Office Lead
City of Goodyear, AZ, Goodyear, Arizona, United States, 85338
Salary:
$16.50 Hourly
Location :
Goodyear, AZ
Job Type:
Seasonal
Job Number:
FY2500316
Division:
PR-Ballpark Division
Opening Date:
10/09/2024
Closing Date:
12/31/2024 5:00 PM Arizona
FLSA:
Non-Exempt
Job Description Summary
The Ticket Operations Lead will assist the Assistant General Manager of Ticket Sales and Operations with the management and supervision of all ticket operation functions including staffing, cash management, inventory management and ticket order processing for Goodyear Ballpark-Spring Training.
This position requires a minimum of one year of experience on the Tickets.com platform, including the ProVenue ticketing system. The ideal candidate will have at least three (3) seasons in a ticket services/operations position for a professional sports facility. Experience should include intermediate skill level in Microsoft Office programs, as well as the Tickets.com ticketing programs.
The ideal candidate will possess a great attitude, the ability to deal with all types of personalities, the ability to train and motivate a team and excellent attention to detail.
At the City of Goodyear, you will be a part of an organization that values its employees as its greatest asset. You will become part of a dedicated team of professionals that will be challenged to learn and grow in an environment that values employee development and career-building. You will thrive in a culture of innovation. We believe that successful employees are those that possess six core competencies:
Integrity - Initiative - Empathy - Optimism - Innovation - Adaptability
EXAMINATION PROCESS
Only a limited number of the most highly qualified applicants meeting the City's requirements will be invited for an interview. Examination process for this position will include: Panel Interview
- Interviews will be conducted in November of 2024. Dates of employment for the position will be November 2024 - March 2025.
Sick leave hours will be provided based upon hours worked.
01
Do you possess a minimum of three years of experience in a ticket services/operation position?
YesNo
02
If you answered "yes" to the previous question, please detail your ticket services/operation experience.
03
Do you have a minimum of one year of experience with the Tickets.com platform and/or ProVenue?
YesNo
04
If you answered "yes" to the previous question, please detail your Ticket.com platform experience.
05
Do you have at least one year of customer service experience?
YesNo
06
Are you available at least 4 days per week from now through March 2025?
YesNo
07
Please detail your availability and list any potential scheduling conflicts between now and the end of March 2024.
Required Question
$16.50 Hourly
Location :
Goodyear, AZ
Job Type:
Seasonal
Job Number:
FY2500316
Division:
PR-Ballpark Division
Opening Date:
10/09/2024
Closing Date:
12/31/2024 5:00 PM Arizona
FLSA:
Non-Exempt
Job Description Summary
The Ticket Operations Lead will assist the Assistant General Manager of Ticket Sales and Operations with the management and supervision of all ticket operation functions including staffing, cash management, inventory management and ticket order processing for Goodyear Ballpark-Spring Training.
This position requires a minimum of one year of experience on the Tickets.com platform, including the ProVenue ticketing system. The ideal candidate will have at least three (3) seasons in a ticket services/operations position for a professional sports facility. Experience should include intermediate skill level in Microsoft Office programs, as well as the Tickets.com ticketing programs.
The ideal candidate will possess a great attitude, the ability to deal with all types of personalities, the ability to train and motivate a team and excellent attention to detail.
At the City of Goodyear, you will be a part of an organization that values its employees as its greatest asset. You will become part of a dedicated team of professionals that will be challenged to learn and grow in an environment that values employee development and career-building. You will thrive in a culture of innovation. We believe that successful employees are those that possess six core competencies:
Integrity - Initiative - Empathy - Optimism - Innovation - Adaptability
EXAMINATION PROCESS
Only a limited number of the most highly qualified applicants meeting the City's requirements will be invited for an interview. Examination process for this position will include: Panel Interview
- Interviews will be conducted in November of 2024. Dates of employment for the position will be November 2024 - March 2025.
Sick leave hours will be provided based upon hours worked.
01
Do you possess a minimum of three years of experience in a ticket services/operation position?
YesNo
02
If you answered "yes" to the previous question, please detail your ticket services/operation experience.
03
Do you have a minimum of one year of experience with the Tickets.com platform and/or ProVenue?
YesNo
04
If you answered "yes" to the previous question, please detail your Ticket.com platform experience.
05
Do you have at least one year of customer service experience?
YesNo
06
Are you available at least 4 days per week from now through March 2025?
YesNo
07
Please detail your availability and list any potential scheduling conflicts between now and the end of March 2024.
Required Question