Diverse Lynx
IVR Developer (Genesys/Cisco)
Diverse Lynx, Chicago, Illinois, United States, 60290
Role: IVR Developer (Genesys/Cisco)Location: Chicago, ILExperience: 8+ YearDuration: 12+ Months
Essential Skills: ? Experience in Genesys composer v8.1.561.29 Installation and call flow development/deployment? Should have performed Genesys Engage On-Premises 9.x implementation and configurations.? Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal.? Experience with implementing complex solutions involving Web Services, SOAP, VXML and Voice Object? Genesys Certifications Preferred.? Provide technical expertise in all aspects of IVR solution design and application development? Excellent analytical skills. Must have the ability to understand problems, identify root cause and derive potential solutions.?
Proficient in Oracle/MSSQL/RDBMS concepts
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Essential Skills: ? Experience in Genesys composer v8.1.561.29 Installation and call flow development/deployment? Should have performed Genesys Engage On-Premises 9.x implementation and configurations.? Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal.? Experience with implementing complex solutions involving Web Services, SOAP, VXML and Voice Object? Genesys Certifications Preferred.? Provide technical expertise in all aspects of IVR solution design and application development? Excellent analytical skills. Must have the ability to understand problems, identify root cause and derive potential solutions.?
Proficient in Oracle/MSSQL/RDBMS concepts
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.