Syntricate Technologies
IVR Developer (Genesys/Cisco)
Syntricate Technologies, Chicago, Illinois, United States, 60290
Required Skills: 6+ Year experience
Experience in Genesys composer v8.1.561.29 Installation and call flow development/deploymentShould have performed Genesys Engage On-Premises 9.x implementation and configurations.Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal.Experience with implementing complex solutions involving Web Services, SOAP, VXML and Voice ObjectGenesys Certifications Preferred.Provide technical expertise in all aspects of IVR solution design and application developmentExcellent analytical skills.Must have the ability to understand problems, identify root cause and derive potential solutions.Proficient in Oracle/MSSQL/RDBMS concepts
Experience in Genesys composer v8.1.561.29 Installation and call flow development/deploymentShould have performed Genesys Engage On-Premises 9.x implementation and configurations.Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal.Experience with implementing complex solutions involving Web Services, SOAP, VXML and Voice ObjectGenesys Certifications Preferred.Provide technical expertise in all aspects of IVR solution design and application developmentExcellent analytical skills.Must have the ability to understand problems, identify root cause and derive potential solutions.Proficient in Oracle/MSSQL/RDBMS concepts