Benefits Specialist

OverviewThe Benefits Analyst will assist in the implementation and administration of the employee benefits programs consistent with company objectives. Serve as a subject matter expert for company-wide benefit plans, programs, systems and processes. Provide daily benefits support, including answering benefits inbox questions and escalations. Delivers company-wide impact in the research, analysis, and administration of all corporate benefits. Regularly communicates with employees, vendors and the broader HR team ensuring accurate and effective delivery of all benefit offerings. We are looking for an innovative, detail oriented, customer service minded, and efficiency seeking person will thrive on this opportunity to be part of collaborative team.Primary Duties and ResponsibilitiesManages administration of group benefit plans including but not limited to, medical, Rx, dental, vision, life insurances, disability, HSA and FSA.Responds to benefits inquiries from employees and managers on plan provisions, benefits enrollments, status changes, life events and other general inquiries.Ensures accuracy of benefits enrollments/changes and effective transfer of eligibility and elections to vendor partners, including management of error reporting and troubleshooting any system or integration issues.Partners with ADP to perform ongoing data validation to ensure ACA 1094 and 1095-C IRS filings are accurate and filed timely.Partners with team leadership in the development, implementation and coordination of company wellness initiatives.Processes Qualified Medical Child Support Orders (QMSCO) in ADP timely and accurately.Assist with carrier file feed error resolutions, research, set up and maintenance.Reviews and assesses efficiency of procedures and processes; documents processes; recommends appropriate changes for efficiency, cost and employee experience improvements.Assist with the annual Open Enrollment process, which includes communication reviews, web testing, analysis and reporting.

Education and Experience2+ years' experience in employee benefitsBachelor's degree in business administration, Human Resources, or related field preferred or Certified Employee Benefit Specialist (CEBS) or similar certificationKnowledgeable of laws and regulations including but not limited to ERISA, FMLA, HIPAA, COBRA, PPACA, QMCSO/NMSExperience and/or knowledge of Puerto Rico a plus

Knowledge, Skills and AbilitiesStrong analytical skills with the ability to interpret complex data and make data-driven decisionsProficiency in MS Suite including ExcelExperience with ADP is preferredAbility to work independently and with a team, takes initiative and is solution-orientedExcellent communication skills, both written and verbal, including presentations, customer service and interpersonal skillsManage competing priorities and ability to multi-taskAbility to identify, define and work to solve problems in an effective and timely mannerHigh-level organizational skills and attention to detailOwnership of role and ability to see projects through to completionMeet deadlines in the appropriate timeframeManage confidential information

Pep Boys is an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.#LI-AE1