Rock Family of Companies
Collateral Coordinator
Rock Family of Companies, Detroit, Michigan, United States, 48228
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.
As a Collateral Coordinator, you’ll be responsible for requesting and processing incoming collateral files received from the custodian. The collateral files may contain original notes, mortgages, title commitments, assignments, power of attorneys, and more. You’ll ensure the docs are accurate and delivered to the appropriate location.
About the Role
Review and respond to emails in shared team inbox within required time frame
Review daily payoff emails and take appropriate action
Log and request applicable documents from proper document custodians in the appropriate time frame
Review and log collateral files received from third parties
Ensure documents are delivered to the appropriate party/location
Properly file and retrieve documents from safe
Identify, create and ship any applicable allonges
Review corrected notes for accuracy and delivers to the custodian
Consistently meet minimum production goal numbers while maintaining quality
Ensure outgoing packages are delivered and received by the third party
Run and send pipeline/production reports when needed
Maintain and deepen relationships with supporting internal teams
Promote culture of excellence and have a positive influence on the team
Present in group settings at the appropriate level
Filters noise, amplifies important information and presents information in an easy to digest format
Leverage available resources and display data to drive effective decisions
Assist with minimal client package tasks when needed, such as processing collateral, generating client letters and preparing packages
About You
High School Diploma/ GED
Experience in mortgage document processing/sorting and relevant tools
Comfort with Microsoft Excel and other office tools for data analysis and communication
What You’ll Get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks (https://www.myrocketcareer.com/working-here/benefits/) .
About Us
Rocket Mortgage®
was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known as experts in the mortgage industry, but we’re also innovators – we strive to create the best experiences for our clients from beginning to end. And we’re not your typical employer. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard.
Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, The Pulse, at
Careers@myrocketcareer.com
.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.
As a Collateral Coordinator, you’ll be responsible for requesting and processing incoming collateral files received from the custodian. The collateral files may contain original notes, mortgages, title commitments, assignments, power of attorneys, and more. You’ll ensure the docs are accurate and delivered to the appropriate location.
About the Role
Review and respond to emails in shared team inbox within required time frame
Review daily payoff emails and take appropriate action
Log and request applicable documents from proper document custodians in the appropriate time frame
Review and log collateral files received from third parties
Ensure documents are delivered to the appropriate party/location
Properly file and retrieve documents from safe
Identify, create and ship any applicable allonges
Review corrected notes for accuracy and delivers to the custodian
Consistently meet minimum production goal numbers while maintaining quality
Ensure outgoing packages are delivered and received by the third party
Run and send pipeline/production reports when needed
Maintain and deepen relationships with supporting internal teams
Promote culture of excellence and have a positive influence on the team
Present in group settings at the appropriate level
Filters noise, amplifies important information and presents information in an easy to digest format
Leverage available resources and display data to drive effective decisions
Assist with minimal client package tasks when needed, such as processing collateral, generating client letters and preparing packages
About You
High School Diploma/ GED
Experience in mortgage document processing/sorting and relevant tools
Comfort with Microsoft Excel and other office tools for data analysis and communication
What You’ll Get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks (https://www.myrocketcareer.com/working-here/benefits/) .
About Us
Rocket Mortgage®
was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known as experts in the mortgage industry, but we’re also innovators – we strive to create the best experiences for our clients from beginning to end. And we’re not your typical employer. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard.
Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, The Pulse, at
Careers@myrocketcareer.com
.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.