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CSI DMC

Director of Sales, Nashville

CSI DMC, Nashville, Tennessee, United States,


Title:

Director of Sales, Nashville

Direct Report:

SVP of Global Sales, VP of Sales Training (initially)

Overall Report:

President

Location:

Nashville, TN

Salary Range:

$90,000.00 - $110,000.00 dependent on experience and qualifications

Company Description:

CSI-DMC has been a leading destination management company located throughout the United States with global reach for over 35 years. We are at the forefront of the hospitality industry planning high touch events for major corporations and third-party travel companies. We provide the highest level of client service, industry knowledge, logistical expertise, and creative input to drive great experiences, large and small, that are memorable and well planned. CSI-DMC is committed to “Artful Destination Experiences, Detailed Event Planning”

Position Description:

The Director of Sales, Nashville, provides day-to-day management, mentoring and leadership to the Account Executive team, while simultaneously focusing on achieving the companies’ revenue goals. The Director of Sales is responsible for driving the team’s sales performance. This individual should influence and develop employees within their team to achieve personal sales goals, increase DMC market share in Nashville, promote hotel partnerships, and maintain a cohesive and collaborative team. As a manager, this role requires that the individual has integrity, tact, professionalism, and personal accountability. The position calls for an individual that can demonstrate an appropriate level of confidentiality regarding personnel and financial information of the company when communicating within all tiers of the organization.

Core Responsibilities:

Provides leadership to the sales department while focusing on achieving the company’s revenue goals

Provides day-to-day supervision and mentoring to Account Executives to achieve both sales and profit goals

Meets own sales goals

Works collaboratively with SVP, Global Sales on lead assignments

Tracks lead alignment progress with Account Executives throughout sales cycle and through contract signature

Reviews Account Executives accounts and works collaboratively to identify challenges and maximize opportunities and profit

Reviews all initial P&L’s over $50,000 and spot checks others for accuracy as a means to maximize opportunities and profit

Reviews sales reports and ensures accuracy on sales data weekly

Manages weekly office sales meetings in collaboration with the Associate Director of Event Management

Meets with the SVP, Global Sales weekly to identify and strategize on solutions to achieve sales outcomes, review accounts, revenue, profit margins, and staff challenges

Escalates client concerns to the SVP, Global Sales to collaborate on solution steps

Approves PTO requests within the Sales team, working closely with the SVP, Global Sales and Vice President, Operations & Training to remain cognizant of peak periods and cross-department calendar demands

Facilitates a strong culture of professional conduct within the Sales department

Provides hands-on training to new hires in the Sales department

Attends cross-destination sales calls (virtual or in person) to review challenges, successes and any cross-department strategies.

Works collaboratively with the Associate Director of Event Management to ensure cohesion across Account Executive and Event Management departments

Co-manages and/or spearheads specific hotel account partnerships where needed

Administers 90-day and Annual Reviews, providing clearly documented successes, challenges and goals

Assists the SVP, Global Sales in the hiring of personnel and decisions that impact the

size and scope of the Sales department

Other tasks as assigned by the SVP, Global Sales and President as the position evolves

Requirements:

Bachelor’s Degree

A minimum of 7 years of experience as a DMC Associate/Director of Sales or equivalent management level position at a DMC, or 7+ years as an Associate or Director of Sales within the hospitality industry, totaling 10 or more years

Demonstrated capability to meet or exceed personal sales goals

Demonstrated ability to influence and motivate others to meet and exceed their sales goals

Evidence of strong mentoring and supervisory experience

A high level of personal ethics and trustworthiness

Strong organizational skills

The position requires the DOS to be available as needed, which may include nights and weekends depending upon business demands

CMP or DMCP accreditation is highly regarded. If not current, the individual may be asked to obtain one of these industry certifications within one year of hire

Benefits Include:

Base salary compensation

Company provided computer and cell phone

Health, Dental and Vision plan paid by employee with a contribution from employer.

Employer paid Life Insurance, AD&D, STI and LTI

Paid holidays

Paid personal days

Paid volunteer time

Work Authorization:

Must be authorized to work in the United States without Visa support

CSI DMC is an equal opportunity employer and does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to building a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity in perspectives, backgrounds, and experiences enriches our organization and drives innovation. We are committed to equity and fairness in hiring, promotion, and professional development opportunities.

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