Lockton Companies
Senior Account Manager - Employee Benefits
Lockton Companies, Denver, Colorado, United States, 80285
Senior Account Manager - Employee BenefitsDenver, Colorado, United States of AmericaAt Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.Business unit
West Series$75,000-$100,000Schedule
Full-timeJob type
StandardWorkplace
HybridYour Responsibilities
Ability to perform all Account Manager responsibilities, duties, and expectationsServices a designated book of business as relating to marketing, assisting with claim issues, and day to day administrationResearches issues’ root cause, implements, and resolves policy related issuesUses discretion and independent judgment when analyzing industry trends and providing related Client guidance.Recommends and implements potential enhancements or improvements to processes, products, and/or policiesFacilitates vendor quotes, amendments, and reinstatements for requested changes as neededConducts, creates, and interprets benefit benchmarking studies, design plan comparison reports, and Client presentation materialsInterprets Clients’ current coverage plan and identifies and recommends opportunities to expand lines of coverageEngages in Client strategy meetings to manage insured expectations for upcoming termDevelops and assists with presenting marketing and renewal terms to ClientEstablishes and maintains relationships and interfaces with Clients, carriers, and other vendorsCommunicate on a professional level with insurance carriers and other vendors to address client issues in a manner that produces optimum results in a timely fashion.Prepare and release RFP to appropriate marketsOverall responsibility for managing updates to Client employee facing communicationsPrepare and conduct open enrollment presentations and meetingsResearches and understands industry trends and Carrier product offerings and emerging trendsKnowledge of governmental compliance/regulations to educate Client and respond to client inquiriesMentors and trains junior-level staffPerforms other responsibilities and duties as neededQualifications
Bachelor’s Degree in Business Administration or related field and/or years of experience equivalentTypically 3+ years of related Client services experience is requiredDemonstrates strong working knowledge and experience within brokerage industryStrong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)Strong verbal and interpersonal communication skills requiredUnderstands industry trends and governmental regulationsAbility to delegate tasks effectivelyAbility to complete continuing education requirements as neededAbility to attend company, department, and team meetings as required, including industry training sessionsAbility to comply with all company policies and procedures, proactively protecting confidentiality of Client and company informationAbility to efficiently organize work and manage time in order to meet deadlinesAbility to travel by automobile and aircraftAbility to use office equipment such as a computer, keyboard, calculator, and photocopierAbility to work on a computer for a prolonged amount of timeAbility to work outside of normal business hours as neededLegally able to work in the United StatesEqual Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
#J-18808-Ljbffr
you belong here.Business unit
West Series$75,000-$100,000Schedule
Full-timeJob type
StandardWorkplace
HybridYour Responsibilities
Ability to perform all Account Manager responsibilities, duties, and expectationsServices a designated book of business as relating to marketing, assisting with claim issues, and day to day administrationResearches issues’ root cause, implements, and resolves policy related issuesUses discretion and independent judgment when analyzing industry trends and providing related Client guidance.Recommends and implements potential enhancements or improvements to processes, products, and/or policiesFacilitates vendor quotes, amendments, and reinstatements for requested changes as neededConducts, creates, and interprets benefit benchmarking studies, design plan comparison reports, and Client presentation materialsInterprets Clients’ current coverage plan and identifies and recommends opportunities to expand lines of coverageEngages in Client strategy meetings to manage insured expectations for upcoming termDevelops and assists with presenting marketing and renewal terms to ClientEstablishes and maintains relationships and interfaces with Clients, carriers, and other vendorsCommunicate on a professional level with insurance carriers and other vendors to address client issues in a manner that produces optimum results in a timely fashion.Prepare and release RFP to appropriate marketsOverall responsibility for managing updates to Client employee facing communicationsPrepare and conduct open enrollment presentations and meetingsResearches and understands industry trends and Carrier product offerings and emerging trendsKnowledge of governmental compliance/regulations to educate Client and respond to client inquiriesMentors and trains junior-level staffPerforms other responsibilities and duties as neededQualifications
Bachelor’s Degree in Business Administration or related field and/or years of experience equivalentTypically 3+ years of related Client services experience is requiredDemonstrates strong working knowledge and experience within brokerage industryStrong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)Strong verbal and interpersonal communication skills requiredUnderstands industry trends and governmental regulationsAbility to delegate tasks effectivelyAbility to complete continuing education requirements as neededAbility to attend company, department, and team meetings as required, including industry training sessionsAbility to comply with all company policies and procedures, proactively protecting confidentiality of Client and company informationAbility to efficiently organize work and manage time in order to meet deadlinesAbility to travel by automobile and aircraftAbility to use office equipment such as a computer, keyboard, calculator, and photocopierAbility to work on a computer for a prolonged amount of timeAbility to work outside of normal business hours as neededLegally able to work in the United StatesEqual Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
#J-18808-Ljbffr