Applications Analyst/Epic Ambulatory

Job Description SummaryThe Applications Analyst, specific to Epic Ambulatory, plays a crucial role in supporting and maintaining the hospital's information systems. Participates in the development of workflows, system configurations, change documentation and training staff on application functionality. Analyzes procedures and problems within manual/automated health care systems; reports findings and when applicable recommends options for resolutions. Formulates system scope and objectives. Acts as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation. Provide ongoing support and participate in on-call coverage as assigned.Job DescriptionResponsibilitiesDesign, build, testing, installation and support of software applications utilized by all Ambulatory (Outpatient) departmentsLeads project activities for software analysis and design, problem solving, application and system installation and implementation, and working with multi-disciplinary teamsFormulates system scope and design objectives through analysis and research to configure vendor-maintained systems or develop or modify in house systemsActs as a liaison with all areas of the health system that utilize the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentationSkills & AbilitiesExcellent written, verbal, and interpersonal communication skillsProficient knowledge of web-based technologies, processes, and analyticsAbility to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support)Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsExcellent skills in dealing with unstructured problems that affect efficiency and effectiveness of customersBasic knowledge of standardized improvement methodologiesProficiency in Microsoft Office including Word, Excel, and Power Point requiredQualificationsBS in Computer Science or related field preferred3+ years of professional application development experience, including proven project management experience, both leading and participating on project teams from initiation through successful implementation and acceptance of application changesExperience supporting healthcare software applications and their integration with Enterprise Health RecordsExperience with Epic Ambulatory required. Certification in Epic Ambulatory preferred.Experience with Epic MyChart, Care Everywhere, EpicCare Link and/or Healthy Planet preferred.Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties combined with advanced computer skillsUnderstanding of current business practices and computing systems, interfaces and hospital and medical group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applicationsAnalytical and technical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems

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