Applications Analyst/ Epic Clin Doc and Stork

Job Description SummaryThe Applications Analyst, specific to Clinical Doc/Stork, plays a crucial role in supporting and maintaining the hospital's information systems. This position is responsible for providing technical assistance to end-users, troubleshooting application-related issues, and ensuring the seamless operation of critical healthcare applications. The successful candidate will possess strong analytical and problem-solving skills, along with a deep understanding of healthcare information systems.Job DescriptionKey Responsibilities:Reviews and understands system operations and specifications in business and clinical applications and utilizes the specifications as applicable to make recommendations on use.Develops the preparation of functional and technical software specifications that reflect an in-depth understanding of the business and end-user requirements while also considering the IT standards and technical direction.Performs in-depth analysis of end-user department workflows, data collection, reports details and other technical issues associated with healthcare-related application software as they relate to system design and build decisions.Gathers business requirements, designs applications, and documents detailed specifications and prototypes.Analyzes design alternatives and makes appropriate design decisions. Designs, validates and confirms new or changed functionality with the Epic environment that meets customer specifications.Ensures the availability and efficiency of application processing, documentation and maintenance.Accesses data from existing systems and produces formatted reports using multiple data sources, with minimal assistance.Works with Epic and other healthcare-related applications along with the user community to ensure the applications meet the organizations’ needs.Proactively completes assigned software application deployment(s), management, and testing tasks.Builds, tests, and debugs Epic and other related software applications(s) to ensure the system meets end-user requirements.Provides complete documentation of all tasks and projects; develops and maintains specifications according to department standards.Provides system production support including the analysis, prioritization and implementation of requested changes.Develops report specifications and works closely with report writers to ensure all operational and regulatory reporting needs are met.Assists application and technical teams in the ongoing management of user requests, issues, clinical application problems, and delivery of information management systems solutions.Works with all clinical, business and IT constituents in a positive, supportive and collaborative team manner.Manages small projects according to department standards with guidance.Provides guidance and mentoring for clinical customers.Technology and LearningParticipates in continued learning and possesses a willingness and ability to learn and utilize new technology and procedures.Embraces technological advances that allow us to communicate information effectively and efficiently based on role.Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products.Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety.Proficient knowledge of web-based technologies, processes, and analytics.Ability to deliver IT solutions through the entire systems development lifecycle.Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Basic knowledge of standardized improvement methodologies.Job Requirements:Minimum Education - Preferred:Bachelor’s degree in Health Care Administration, Clinical Information Systems, Informatics, Information Technology, or sciences is preferred but equivalent experience is also considered. RN, RRT, RPH, ARNP, PA degrees may be acceptable.Work Experience:Progressive healthcare industry experience preferably in a hospital or major medical center clinical setting.Project management experience, both leading and participating on project teams.Experience with clinical hospital software and/or hardware technology.Healthcare operations background desirable.Demonstrated technical administrative experience with clinical software applications.Experience supporting Epic clinical systems, with design, build and validate experience preferred.Additional Knowledge, and Abilities:Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices.Understanding of current business practices and computing systems.Proven project management experience.Analytical and technical skills necessary to apply computer technology to resolve clinical problems.

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