Crescens
EPIC Coordinator /Analyst
Crescens, Raleigh, North Carolina, United States, 27601
Job Title: EPIC Coordinator /AnalystLocation: Raleigh, NCDuration: 10+ Months
**Remote with occasional onsite in Raleigh, NC**** ONLY EPIC-CERTIFIED CANDIDATES NC WILL BE CONSIDERED**
Job Description:Seeking a Technical Specialist who is an Epic-certified to build the following modules for the new EHR: Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform.
The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules: EpicCare Ambulatory including Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform. The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules. This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.
Key ResponsibilitiesServe as the primary support contact for the application's end-usersWork in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.Evaluate hardware availability and software requirementsIdentify issues that arise in the application and working to resolve themGuide workflow design, build and test the system, and analyze other technical issues associated with Epic softwareIdentify and implement requested changes to the systemServe as a liaison between end users' workflow needs and Epic implementation staffMaintain regular communication with Epic representatives, including participating in weekly project team meetingsDevelop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessionsReview the status of projects and issues on an ongoing basis with leadershipHold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestonesSkills:
Certified by Epic in EpicCare Ambulatory including Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform.Epic implementation or operations support experienceHealth IT experienceFamiliarity with Epic tools: Care Everywhere, SmartForms, Meaningful Use, and Specialty Modules, Marketing, Demonstrations, and Procedure ordersKnowledge of Epic Care Everywhere, SmartForms, Meaningful Use, and Specialty Modules, Marketing, Demonstrations, and Procedure ordersFamiliarity with hospital outpatient department relationships and how such groups interact (referrals, discharge to SNF, lab ordering, surgery schedThorough knowledge of assigned data and the use of its systems via developing through test plans/scenariosFamiliarity with the non-clinical external groups that need to access information about certain patients and why they need the informationWorking knowledge in application development and system integrationFamiliarity with dental practices' workflows, particularly the interaction of clinical users with scheduling and billing team, and patient experiencesSkilled in enterprise systems and familiarity with best business practices related to systemsFamiliarity with legal requirements and operational policies related to patient and family privacy practicesWorking knowledge of security protocols for systems utilizedWorking knowledge of the current architecture of systems and information to troubleshoot problemsWorking knowledge of the business functions and system needs of unit to develop working specifications for software application solutionsbility to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updatesExperience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and qualityCoordinate and direct computer systems and application design and developmentExperience in assessing user needs through discussion with customerble to convey technical information to client and promote understanding of relevant issuesSoftware quality assurance/testing experience
**Remote with occasional onsite in Raleigh, NC**** ONLY EPIC-CERTIFIED CANDIDATES NC WILL BE CONSIDERED**
Job Description:Seeking a Technical Specialist who is an Epic-certified to build the following modules for the new EHR: Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform.
The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules: EpicCare Ambulatory including Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform. The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules. This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.
Key ResponsibilitiesServe as the primary support contact for the application's end-usersWork in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.Evaluate hardware availability and software requirementsIdentify issues that arise in the application and working to resolve themGuide workflow design, build and test the system, and analyze other technical issues associated with Epic softwareIdentify and implement requested changes to the systemServe as a liaison between end users' workflow needs and Epic implementation staffMaintain regular communication with Epic representatives, including participating in weekly project team meetingsDevelop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessionsReview the status of projects and issues on an ongoing basis with leadershipHold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestonesSkills:
Certified by Epic in EpicCare Ambulatory including Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform.Epic implementation or operations support experienceHealth IT experienceFamiliarity with Epic tools: Care Everywhere, SmartForms, Meaningful Use, and Specialty Modules, Marketing, Demonstrations, and Procedure ordersKnowledge of Epic Care Everywhere, SmartForms, Meaningful Use, and Specialty Modules, Marketing, Demonstrations, and Procedure ordersFamiliarity with hospital outpatient department relationships and how such groups interact (referrals, discharge to SNF, lab ordering, surgery schedThorough knowledge of assigned data and the use of its systems via developing through test plans/scenariosFamiliarity with the non-clinical external groups that need to access information about certain patients and why they need the informationWorking knowledge in application development and system integrationFamiliarity with dental practices' workflows, particularly the interaction of clinical users with scheduling and billing team, and patient experiencesSkilled in enterprise systems and familiarity with best business practices related to systemsFamiliarity with legal requirements and operational policies related to patient and family privacy practicesWorking knowledge of security protocols for systems utilizedWorking knowledge of the current architecture of systems and information to troubleshoot problemsWorking knowledge of the business functions and system needs of unit to develop working specifications for software application solutionsbility to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updatesExperience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and qualityCoordinate and direct computer systems and application design and developmentExperience in assessing user needs through discussion with customerble to convey technical information to client and promote understanding of relevant issuesSoftware quality assurance/testing experience