Crescens
Epic Application Coordinator/Analyst
Crescens, Raleigh, North Carolina, United States, 27601
Job title : Epic Application Coordinator/AnalystLocation : Raleigh, NC/HybridDuration : 12 MonthsInterview: Webcam Interview Only
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Hybrid arrangement- There will be a one-week orientation session in September, and likely 1 week per month during the project, with being onsite for about 2-4 weeks for go live prep and go live support. About 9 times during the project plus go live support waves on average but could vary***
Job Description:
The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules: Resolute Hospital Billing, Resolution Hospital Billing & Claims, Resolute Professions Billing, Resolute Professional Billing & Claims, and Long-Term Care Billing.The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules. This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.Key Responsibilities
Serve as the primary support contact for the application's end-usersWork in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.Evaluate hardware availability and software requirementsIdentify issues that arise in the application and working to resolve themGuide workflow design, build and test the system, and analyze other technical issues associated with Epic softwareIdentify and implement requested changes to the systemServe as a liaison between end users' workflow needs and Epic implementation staffMaintain regular communication with Epic representatives, including participating in weekly project team meetingsDevelop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessionsReview the status of projects and issues on an ongoing basis with leadershipHold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestonesRequired/Desired Skills:
Certified by Epic in Resolute Hospital Billing, HB & Claims, Professions Billing, PB & Claims; & Long-Term Care BillingEpic implementation or operations support experienceHealth IT experienceAbility to set up and test paper and electronic claims and electronic remittance.Understanding of upstream and downstream data sources for claims to be able to investigate the root causes of claims errors.Knowledge of know where each piece of data on claims forms originates in EpicThorough knowledge of assigned data and the use of its systems via developing through test plans/scenariosFamiliarity with health plan concepts and workflowsWorking knowledge in application development and system integrationSkilled in enterprise systems and familiarity with best business practices related to systemsFamiliarity with legal requirements and operational policies related to patient and family privacy practicesWorking knowledge of security protocols for systems utilizedWorking knowledge of the current architecture of systems and information to troubleshoot problemsWorking knowledge of the business functions and system needs of unit to develop working specifications for software application solutionsAbility to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updatesExperience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and qualityCoordinate and direct computer systems and application design and developmentExperience in assessing user needs through discussion with customerAble to convey technical information to client and promote understanding of relevant issuesSoftware quality assurance/testing experienceStrong understanding of the core functions and processes of the billing officeUnderstanding of the billing office's integration with other departments in the organizationSolid comprehension of revenue cycle managementKnowledge of the unique clinical and regulatory requirements for skilled nursing care settings and how these interact with typical billing workflows
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Hybrid arrangement- There will be a one-week orientation session in September, and likely 1 week per month during the project, with being onsite for about 2-4 weeks for go live prep and go live support. About 9 times during the project plus go live support waves on average but could vary***
Job Description:
The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules: Resolute Hospital Billing, Resolution Hospital Billing & Claims, Resolute Professions Billing, Resolute Professional Billing & Claims, and Long-Term Care Billing.The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules. This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.Key Responsibilities
Serve as the primary support contact for the application's end-usersWork in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.Evaluate hardware availability and software requirementsIdentify issues that arise in the application and working to resolve themGuide workflow design, build and test the system, and analyze other technical issues associated with Epic softwareIdentify and implement requested changes to the systemServe as a liaison between end users' workflow needs and Epic implementation staffMaintain regular communication with Epic representatives, including participating in weekly project team meetingsDevelop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessionsReview the status of projects and issues on an ongoing basis with leadershipHold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestonesRequired/Desired Skills:
Certified by Epic in Resolute Hospital Billing, HB & Claims, Professions Billing, PB & Claims; & Long-Term Care BillingEpic implementation or operations support experienceHealth IT experienceAbility to set up and test paper and electronic claims and electronic remittance.Understanding of upstream and downstream data sources for claims to be able to investigate the root causes of claims errors.Knowledge of know where each piece of data on claims forms originates in EpicThorough knowledge of assigned data and the use of its systems via developing through test plans/scenariosFamiliarity with health plan concepts and workflowsWorking knowledge in application development and system integrationSkilled in enterprise systems and familiarity with best business practices related to systemsFamiliarity with legal requirements and operational policies related to patient and family privacy practicesWorking knowledge of security protocols for systems utilizedWorking knowledge of the current architecture of systems and information to troubleshoot problemsWorking knowledge of the business functions and system needs of unit to develop working specifications for software application solutionsAbility to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updatesExperience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and qualityCoordinate and direct computer systems and application design and developmentExperience in assessing user needs through discussion with customerAble to convey technical information to client and promote understanding of relevant issuesSoftware quality assurance/testing experienceStrong understanding of the core functions and processes of the billing officeUnderstanding of the billing office's integration with other departments in the organizationSolid comprehension of revenue cycle managementKnowledge of the unique clinical and regulatory requirements for skilled nursing care settings and how these interact with typical billing workflows