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Crescens

EHR Epic Analyst

Crescens, Raleigh, North Carolina, United States, 27601


Job Title: EHR Epic AnalystLocation: Raleigh, NC

[Hybrid]Duration: 12+ MonthsType: Contract

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ONLY CANDIDATES WITH CURRENT CERTIFICATIONS IN THE MODULES WILL BE CONSIDERED.**

Job description:

The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following EpicCare Inpatient modules: Clinical Documentation including Secure Chat & Rover, Clinical Case Management, Behavioral Health and Long-Term Care.The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules. This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.Key Responsibilities: Serve as the primary support contact for the application's end-usersWork in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.Evaluate hardware availability and software requirementsIdentify issues that arise in the application and working to resolve themGuide workflow design, build and test the system, and analyze other technical issues associated with Epic softwareIdentify and implement requested changes to the systemServe as a liaison between end users' workflow needs and Epic implementation staffMaintain regular communication with Epic representatives, including participating in weekly project team meetingsDevelop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessionsReview the status of projects and issues on an ongoing basis with leadershipHold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.

Required skills:

Certified by Epic in EpicCare Inpatient - Clinical Documentation including Secure Chat & Rover, Clinical Case Management, Behavioral Health & LTCEpic implementation or operations support experience.Health IT experienceFamiliarity with Epic tools: Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic MonitorKnowledge of clinical workflowsAble to convey technical information to client and promote understanding of relevant issuesKnowledge of the unique clinical & regulatory requirements for behavioral health settings and how these interact with other departments/service areasKnowledge of typical billing WorkflowsWorking knowledge in application development and system integrationThorough knowledge of assigned data and the use of its systems via developing through test plans/scenariosSkilled in enterprise systems and familiarity with best business practices related to systemsWorking knowledge of security protocols for systems utilizedWorking knowledge of the current architecture of systems and information to troubleshoot problemsWorking knowledge of the business functions and system needs of unit to develop working specifications for software application solutionsAbility to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates.Experience in the entire development process includingspecification, workflow analysis, workflow diagrams, data modeling, documentation, and qualityCoordinate and direct computer systems and application design and developmentExperience in assessing user needs through discussion with customer Software quality assurance/testing experience.