General Manager - Food & Beverage Outlets

Why work for Fairmont Vancouver Airport?Steps away from the airline gates, Fairmont Vancouver Airport offers 386 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.What's in it for you?An inclusive, empowering, and positive workplace, where we place people at the heart of everything we doThe only luxury hospitality group to be awarded Great Place to Work CanadaThe opportunity to have fun at work alongside passionate hoteliersThe opportunity to live, work and play across the world through our employee travel and internal transfer programsComplimentary duty meal in our colleague dining roomComplimentary dry cleaning of business attireComplimentary hotel stay for two through our BE OUR GUEST programEmployee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwideAbility to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI CommitteesA comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefitsA company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)Annual paid vacation, 12 statutory holidays, 1 special day and 5 days of paid sick leaveTransportation benefit for coverage of YVR Employee Parking Pass OR Monthly Translink Compass passLeadership cell phone allowanceEligible for additional earnings through Leadership Incentive bonusesAnnual salary range of $80,000 - $90,000, commensurate with experienceGeneral Manager - Food and Beverage OutletsWe are seeking a dynamic and results-driven General Manager to lead the Jetside Lounge, Globe@YVR, In Room Dining and Banquet operations at the Fairmont Vancouver Airport. The ideal candidate will be a passionate leader with a proven track record in driving revenue, Brand and LQA standards, and fostering a luxury service culture. As General Manager, you will play a pivotal role in ensuring the success of the hotel's Venues by overseeing day-to-day operations, developing training programs on delivering exceptional guest experiences, and supporting the overall growth of the establishment.What you will be doing:Team Leadership and Development:Work in partnership with Jetside, Globe@YVR, In Room Dining and Banquets to execute flawless operationRecruit, train, and mentor, ensuring a positive and motivating work environment, ensuring a guest-centric mindsetConduct performance evaluations and provide constructive feedbackEmpower and support colleagues to resolve guest issues promptlyRevenue Generation:Develop and implement innovative strategies to drive revenue and maximize profitability, while collaborating with the marketing team to create promotions and social eventsEnsure forecasting accuracy and strategies to strive to achieve financial budget, analyze reports, find growth areas, optimize salesImplement effective cost control measures of all food, beverage, labor and operating expensesLeading Quality Assurance Standards:Uphold the highest standards of excellence, as set by the Brand and LQASustainability, Health, and Safety Compliance:Actively participate in the Fairmont Sustainability Program, Food Safety Committee and determine department-specific action itemsMaintain strict adherence to health and safety regulations, ensuring a safe and clean environment for both guests and staff implementing best practices related to food handling, sanitation, and workplace safetyYour experience and skills include:Minimum of 3 years of experience in a senior management role within a luxury restaurant or hotel settingEntrepreneurial mindset with strong interpersonal and problem-solving abilitiesProven track record in driving revenue and achieving financial targetsStrong understanding of LQA standards and a commitment to delivering exceptional guest experiencesExcellent leadership and communication skills, with the ability to inspire and motivate a diverse teamExceptional attention to detail and a passion for maintaining high standards in all aspects of the restaurant's operationAbility to work effectively with programs including Microsoft Office, Open Table, Opera and SilverwareAdept at problem-solving, decision-making, and conflict resolutionKnowledge of the local culinary scene and trendsMust possess and maintain valid Serving It Right certificationBachelor's degree in hospitality management, business, or a related field is preferredVisa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.Do what you love, care for the world, dare to challenge the status quo!

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