Flagstar Bank, N.A.
Director-Commercial Credit Products
Flagstar Bank, N.A., Salt Lake City, Utah, United States, 84193
Position Title:
Director - Commercial Credit Products Operations Location:
Work From Home, United States Job Summary:
The Director, Commercial Credit Products Operations is responsible for providing risk and governance oversight for the enterprise 1LOD Credit Products organization. The role will report to the Head of Credit Products and drive ongoing governance for credit underwriting and portfolio management operational processes and loan portfolio governance. Responsibilities include regulatory compliance, operational risk management, and audit and exam readiness and remediation. The role will also involve cross-department reporting facilitation and management of Credit Products operations staff. Additionally, the role will develop and staff necessary infrastructure to remediate regulatory concerns and evolve the bank's infrastructure for scalable growth. This includes developing a 1LOD QA/QC function and assisting the Head of Credit Products and enterprise stakeholders in developing a Heightened Standards compliant 1LOD across the enterprise. The role will drive and prioritize Credit Products transformation and continuous improvement activities aimed at greater efficiency and standardization across Credit Products-supported LOBs. The associate will also develop and maintain credit underwriting and portfolio management process maps as necessary. The role will liaise with senior leaders and stakeholders across the enterprise, including first and second-line partners such as 1LOD Compliance and Controls, Credit Risk, Operational Risk, and third-party partners engaged in transformation and continuous improvement opportunities. Job Responsibilities: Manage regulatory compliance, audit, and credit review-related functions for 1LOD Credit Products. Monitor lending-related activities to ensure compliance with regulatory requirements and established policies and procedures. Identify compliance problems and recommend corrective actions. Maintain ongoing communication with team members to identify compliance and operational risk and implement appropriate mitigation steps. Act as the Department's primary liaison to 1LOD Compliance and Controls. Own process flow charts and operational control oversight. Serve as escalation point for operational, regulatory, or risk issues and investigations. Assist management in preparation for audit exit meetings, audit responses, and post-audit follow-up. Manage, develop, and play a leadership role for the credit support staff. Develop a high-performing team and manage HR processes for employees, including selection, training, performance management, development, and retention. Facilitate logistics for internal and external exams and reviews. Work closely with senior management to identify priorities, goals, and objectives related to portfolio risk oversight and compliance. Act as Plan Manager for the Department's Business Continuity Plan. Deliver training and development to Credit Products underwriters and portfolio managers related to processes, procedures, and policies. Ensure quality assurance and controls are maintained. Additional Accountabilities: Perform special projects and additional duties as required. Adhere to regulatory and compliance policies and standards and maintain compliance with applicable laws and regulations. Job Requirements: Required Qualifications: Education level required: Undergraduate Degree (4 years or equivalent). Minimum experience required: 12+ years of banking experience with a focus on operational risk, transformation, and continuous improvement, ideally a mix of both first-line and second-line experience. Minimum 5 years of management supervisory experience. Consulting experience with a focus on Financial Institutions is strongly desired. Preferred Qualifications: Experience in managing projects. Thorough knowledge of banking policies, procedures, practices, programs, and regulations. Knowledge of banking software platforms such as nCino and AFS. Knowledge of applicable laws and banking regulations. Proficient with personal computers and various software programs (e.g., Microsoft Word, Excel, and PowerPoint). Ability to communicate effectively in both verbal and written form with all levels of Bank personnel and outside contacts. Ability to manage several projects concurrently, often with tight deadlines. Demonstrated ability to work well with all levels of management and staff. Demonstrated ability to mentor and coach subordinates, supervise and delegate assignments. Ability to effectively plan, organize, and execute within deadlines with strong attention to detail. Physical demands (ADA): No unusual physical exertion is involved. Equal Opportunity Employer:
minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
#J-18808-Ljbffr
Director - Commercial Credit Products Operations Location:
Work From Home, United States Job Summary:
The Director, Commercial Credit Products Operations is responsible for providing risk and governance oversight for the enterprise 1LOD Credit Products organization. The role will report to the Head of Credit Products and drive ongoing governance for credit underwriting and portfolio management operational processes and loan portfolio governance. Responsibilities include regulatory compliance, operational risk management, and audit and exam readiness and remediation. The role will also involve cross-department reporting facilitation and management of Credit Products operations staff. Additionally, the role will develop and staff necessary infrastructure to remediate regulatory concerns and evolve the bank's infrastructure for scalable growth. This includes developing a 1LOD QA/QC function and assisting the Head of Credit Products and enterprise stakeholders in developing a Heightened Standards compliant 1LOD across the enterprise. The role will drive and prioritize Credit Products transformation and continuous improvement activities aimed at greater efficiency and standardization across Credit Products-supported LOBs. The associate will also develop and maintain credit underwriting and portfolio management process maps as necessary. The role will liaise with senior leaders and stakeholders across the enterprise, including first and second-line partners such as 1LOD Compliance and Controls, Credit Risk, Operational Risk, and third-party partners engaged in transformation and continuous improvement opportunities. Job Responsibilities: Manage regulatory compliance, audit, and credit review-related functions for 1LOD Credit Products. Monitor lending-related activities to ensure compliance with regulatory requirements and established policies and procedures. Identify compliance problems and recommend corrective actions. Maintain ongoing communication with team members to identify compliance and operational risk and implement appropriate mitigation steps. Act as the Department's primary liaison to 1LOD Compliance and Controls. Own process flow charts and operational control oversight. Serve as escalation point for operational, regulatory, or risk issues and investigations. Assist management in preparation for audit exit meetings, audit responses, and post-audit follow-up. Manage, develop, and play a leadership role for the credit support staff. Develop a high-performing team and manage HR processes for employees, including selection, training, performance management, development, and retention. Facilitate logistics for internal and external exams and reviews. Work closely with senior management to identify priorities, goals, and objectives related to portfolio risk oversight and compliance. Act as Plan Manager for the Department's Business Continuity Plan. Deliver training and development to Credit Products underwriters and portfolio managers related to processes, procedures, and policies. Ensure quality assurance and controls are maintained. Additional Accountabilities: Perform special projects and additional duties as required. Adhere to regulatory and compliance policies and standards and maintain compliance with applicable laws and regulations. Job Requirements: Required Qualifications: Education level required: Undergraduate Degree (4 years or equivalent). Minimum experience required: 12+ years of banking experience with a focus on operational risk, transformation, and continuous improvement, ideally a mix of both first-line and second-line experience. Minimum 5 years of management supervisory experience. Consulting experience with a focus on Financial Institutions is strongly desired. Preferred Qualifications: Experience in managing projects. Thorough knowledge of banking policies, procedures, practices, programs, and regulations. Knowledge of banking software platforms such as nCino and AFS. Knowledge of applicable laws and banking regulations. Proficient with personal computers and various software programs (e.g., Microsoft Word, Excel, and PowerPoint). Ability to communicate effectively in both verbal and written form with all levels of Bank personnel and outside contacts. Ability to manage several projects concurrently, often with tight deadlines. Demonstrated ability to work well with all levels of management and staff. Demonstrated ability to mentor and coach subordinates, supervise and delegate assignments. Ability to effectively plan, organize, and execute within deadlines with strong attention to detail. Physical demands (ADA): No unusual physical exertion is involved. Equal Opportunity Employer:
minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
#J-18808-Ljbffr