Flagstar Bank, N.A.
Director-Commercial Credit Products Oper
Flagstar Bank, N.A., Helena, Montana, us, 59604
Flagstar Bank, N.A. - Director-Commercial Credit Products Operations
Location: Work From Home, United States
Job Summary: The Director, Commercial Credit Products Operations is responsible for providing risk and governance oversight for the enterprise 1LOD Credit Products organization. The associate will report to the Head of Credit Products and drive ongoing governance for credit underwriting and portfolio management operational processes and loan portfolio governance. This includes regulatory compliance, operational risk management, and audit and exam readiness and remediation. The role involves cross-department reporting facilitation and direct management responsibility of Credit Products operations staff.
Importantly, the associate will develop and staff the necessary infrastructure to remediate regulatory concerns and evolve the bank's infrastructure to support scalable and responsible growth. Specific examples include the development and staffing of a 1LOD QA/QC function and assisting the Head of Credit Products and enterprise stakeholders with developing a Heightened Standards compliant 1LOD across the enterprise.
The associate will assist in driving and prioritizing Credit Products transformation and continuous improvement activities with a focus on greater efficiency and heightened consistency and standardization across the Credit Products-supported LOBs. Additionally, the associate will be responsible for developing and maintaining credit underwriting and portfolio management process maps as necessary.
The colleague will liaise with senior leaders and stakeholders across the enterprise, including first and second-line partners such as 1LOD Compliance and Controls, Credit Risk, Operational Risk, and any third-party partners engaged to support transformation and continuous improvement opportunities. Job Responsibilities: Manage regulatory compliance, audit, and credit review-related functions for 1LOD Credit Products. Monitor lending-related activities to ensure compliance with regulatory requirements and established policies and procedures. Identify compliance problems and recommend corrective actions. Maintain ongoing communication with all team members to identify compliance and operational risk and implement appropriate mitigation steps. Act as the Department's primary liaison to 1LOD Compliance and Controls. Own process flow charts and operational control oversight. Serve as escalation point for operational, regulatory, or risk issues and investigations. Assist management in preparation for Audit exit meetings, audit responses, and post-audit follow-up. Manage, develop, and lead the credit support staff, fostering a high-performing team environment. Facilitate logistics for internal and external exams and reviews. Work closely with senior management to identify priorities, goals, and objectives. Responsible for portfolio risk oversight transparency related to portfolio performance, audit remediation, and loan tickler compliance and accuracy. Act as Plan Manager for the Department's Business Continuity Plan. Deliver training and development to Credit Products underwriters and portfolio managers. Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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Location: Work From Home, United States
Job Summary: The Director, Commercial Credit Products Operations is responsible for providing risk and governance oversight for the enterprise 1LOD Credit Products organization. The associate will report to the Head of Credit Products and drive ongoing governance for credit underwriting and portfolio management operational processes and loan portfolio governance. This includes regulatory compliance, operational risk management, and audit and exam readiness and remediation. The role involves cross-department reporting facilitation and direct management responsibility of Credit Products operations staff.
Importantly, the associate will develop and staff the necessary infrastructure to remediate regulatory concerns and evolve the bank's infrastructure to support scalable and responsible growth. Specific examples include the development and staffing of a 1LOD QA/QC function and assisting the Head of Credit Products and enterprise stakeholders with developing a Heightened Standards compliant 1LOD across the enterprise.
The associate will assist in driving and prioritizing Credit Products transformation and continuous improvement activities with a focus on greater efficiency and heightened consistency and standardization across the Credit Products-supported LOBs. Additionally, the associate will be responsible for developing and maintaining credit underwriting and portfolio management process maps as necessary.
The colleague will liaise with senior leaders and stakeholders across the enterprise, including first and second-line partners such as 1LOD Compliance and Controls, Credit Risk, Operational Risk, and any third-party partners engaged to support transformation and continuous improvement opportunities. Job Responsibilities: Manage regulatory compliance, audit, and credit review-related functions for 1LOD Credit Products. Monitor lending-related activities to ensure compliance with regulatory requirements and established policies and procedures. Identify compliance problems and recommend corrective actions. Maintain ongoing communication with all team members to identify compliance and operational risk and implement appropriate mitigation steps. Act as the Department's primary liaison to 1LOD Compliance and Controls. Own process flow charts and operational control oversight. Serve as escalation point for operational, regulatory, or risk issues and investigations. Assist management in preparation for Audit exit meetings, audit responses, and post-audit follow-up. Manage, develop, and lead the credit support staff, fostering a high-performing team environment. Facilitate logistics for internal and external exams and reviews. Work closely with senior management to identify priorities, goals, and objectives. Responsible for portfolio risk oversight transparency related to portfolio performance, audit remediation, and loan tickler compliance and accuracy. Act as Plan Manager for the Department's Business Continuity Plan. Deliver training and development to Credit Products underwriters and portfolio managers. Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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