Managing Director

Reports To: Chancellor/CFOSupervises: Operations Manager, Family Services Advisor Manager, Administrative Assistants for five cemeteries in the greater Grand Rapids, Michigan areaFLSA: ExemptCompensation: Base salary plus $6,000 bonus opportunity based on operating surplus and sales.Position SummaryWe are seeking a Cemeteries Managing Director (CMD) to support the Bishop of Grand Rapids’ ministry. The Cemeteries Manager is responsible for setting strategy and managing all aspects of Diocese of Grand Rapids Catholic Cemeteries including leading a team of dedicated individuals who perform sales/customer service, grounds operations, financial record keeping, and administrative duties. By directing and supervising all operations of the diocesan Catholic cemeteries, the director ensures the preservation of the sacred ground and directs a team committed to faithful service to the deceased and their loved ones.Key ResponsibilitiesCemetery OperationsSales and Customer InteractionStaff Supervision and DevelopmentCommunity OutreachBurial CoordinationRecord Keeping and ReportingSet and Implement Strategic DirectionKnowledge, Skills and AbilitiesBachelor’s degree or equivalent experience in the cemetery or funeral home businessMinimum of three years of supervisory leadership and sales experiencePossess a thorough understanding of the interment rituals and procedures associated with burials in the Roman Catholic Church.A high level of integrity; must be comfortable as role model for staffMaintain confidentiality and trust in dealing with sensitive issuesAbility to multi-task and set prioritiesBe fully knowledgeable of all local and national regulations and industry-specific standards relating to the operation and maintenance of cemetery properties, individual gravesites, and interment procedures.Must have considerable knowledge of standard office procedures, labor practices, financial reporting and terminology.Experience with managing projects and a budget; excellent reporting capabilitiesStrong written and communication skills. Must be comfortable and experienced with public speaking. Passion and energy for contributing to the growth of the cemetery. Must have the ability to communicate and foster relationships with families, parish priests, and funeral homes.Must be able to speak and listen in English. The position may occasionally use a ladder. The position works onsite Monday through Friday with occasional weekends as needed.Valid Michigan driver’s license and reliable transportationBelief in and respect of Catholic doctrine and religious practices.

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