Salt River Pima-Maricopa Indian Community
Division Chief (Pharmacy)
Salt River Pima-Maricopa Indian Community, Scottsdale, Arizona, us, 85261
JOB**IF YOU PREVIOUSLY APPLIED FOR THIS POSITION, YOU DO NOT NEED TO RE-SUBMIT YOUR APPLICATION** Definition: Under general supervision of the Chief Medical Officer, this position will be responsible for the clinical and managerial oversite of the pharmacy service line. Primary responsibilities of this position include providing pharmaceutical services to patients as well as overall management of the day-to-day clinical operations of the pharmacy division, as it ensures the safe, effective, and efficient dispensing of medications and maintains compliance with all applicable laws, regulations, and standards. The Pharmacy chief will also develop and implement strategies to enhance the quality of care, optimize drug therapy, and improve patient outcomes. This job class is treated as FLSA Exempt.Essential Functions: Essential functions may vary among positions, but may include the following tasks, knowledge, abilities, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.
EXAMPLE OF DUTIESRepresent Pharmacy department in all managerial and administrative capacities.Provides oversight of the pharmacy team, including pharmacists, pharmacy technicians, and support staff. Recruit, train, and mentor pharmacists, pharmacy technicians, and support staff.Develops and maintains goals and objectives to facilitate smooth clinical operation for the pharmacy team. Maintains assigned clinic area oversite by initiating, coordinating, and enforcing operational policies and procedures.Ensure the pharmacy complies with all federal, state, and local laws, including DEA regulations and state pharmacy board rules.Ensure the pharmacy meets accreditation standards such as AAAHC (Accreditation Association for Ambulatory Health Care) or the National Association of Boards of Pharmacy (NABP).Prepare for and manage inspections and audits.Maintain necessary licenses and certifications for the pharmacy and its staff.Maintain Pharmacy Billing Third Party network contracts in conjunction with the executive team and in accordance with SRPMIC and HHS policies.Foster a collaborative and positive work environment.Resolving conflicts among staff and between staff and patients.Prepare and manage the annual budget for the pharmacy department.Monitor spending and ensure cost-effective operations without compromising patient care.Ensures all patient interactions will be conducted in accordance to HIPAA regulations to maintain patient confidence and protect confidential information.Participate in the writing and interpreting Salt River Pima-Maricopa Indian Community (SRPMIC) Health and Human Services (HHS) & River People Health Center (RPHC) policies and procedures.Observes policies, procedures, and guidelines with respect to the HHS and RPHC’s protocols.Conduct performance evaluations, provide feedback, and manage disciplinary actions if necessary.Follows all departmental and SRPMIC policies and procedures.Responsible for working with the quality department for periodic reporting of key performance indicators to executive team and the Quality Committees. Ensures staff are qualified and trained with tools to support successful execution of their duties.Maintain current and updated professional knowledge and proficiency of the scope of service of assigned clinic area through continuing education, staff meetings, trainings, and conferences, etc.Clinical/Pharmaceutical Care Tasks: Oversee the accurate and timely dispensing of medications.Provide counseling and answer questions for patients regarding their medications.Ensure compliance with prescription accuracy, dosage, and patient safety protocols.Supervise the ordering, storage, and inventory control of medications and supplies.Implement systems to minimize waste and prevent drug shortages.Maintain Controlled Substances Inventory and required documentation.Work closely with physicians, nurses, and other healthcare professionals to ensure optimal drug therapy for patients.Participate in multidisciplinary rounds and case discussions when necessary.Identify and resolve drug-related problems.Regularly review and improve pharmacy operations to enhance safety and efficiency.Collaborate with providers and other healthcare professionals to create and improve electronic medical record (OCHIN Epic) quick orders, order sets, and menus, to ensure ease of use and safety when ordering medications.Participate in any EMR process and workflow planning where pharmacy is involved to optimize patient care and system efficiencies.Implement and monitor quality assurance processes, including medication error reporting and analysis.Support initiatives to improve community health, such as vaccination drives or medication take-back programs.Implement and oversee programs to monitor patient adherence and response to medications.Knowledge, Skills, Abilities, and Other Characteristics: Knowledge of the culture, customs, traditions, history, and government of the Salt River Pima-Maricopa Indian Community.Knowledge of all pharmacy Federal and State regulations.Knowledge and in-depth comprehensive understanding of pharmacology, pharmacokinetics, and therapeutics.Knowledge of the chemical and biological properties of pharmaceuticals and their proper storage.Knowledge of medication safety, drug interactions, and adverse drug reactions.Knowledge of disease processes, especially Type II Diabetes, End Stage Renal Disease/Dialysis, and medications utilized in their treatment.Knowledge of the RPHC formulary and policies.Knowledge of and experience with Pharmacy Billing and Prior Authorization process.Knowledge on the understanding of HR principles, practices, and procedures, including talent acquisition, employee relations, performance management, compensation and benefits, training and development, and HR compliance.Knowledge of financial management, including budgeting and cost control.Knowledge of local, state, and federal employment laws and regulations, and the ability to ensure the organization's compliance with them.Knowledge of effective recruitment strategies, interview techniques, and onboarding processes to attract and retain top talent.Skill preparing and dispensing all classes and dosage forms of medications.Skill educating and counseling a wide variety of patients in the proper and safe use of medications at a level appropriate to their understanding.Skill participating in the development of coordinated policies for pharmacy/clinic/agency improvement.Skill utilizing healthcare accreditation standards and regulatory compliance to oversee the delivery of healthcare and manage the pharmacy’s operations.Skills in dealing with difficult customers while utilizing house rules to investigate and resolve customer complaints.Skill in engaging in community outreach and education.Skill using computers, preferably with electronic medical record software (such asOCHIN Epic), pharmacy systems software (i.e., ScriptPro Robotics) and other software, including MS Office, to fulfill job requirements.Ability to build positive relationships with employees and address workplace issues with fairness, consistency, and confidentiality.Ability to translate complicated technical information and instructions into patient centered language at the appropriate level of understanding.Ability to teach and counsel patients and staff effectively.Ability to develop and implement strategic plans.Ability to ensure compliance with regulatory requirements.Ability to collaborate effectively with healthcare providers.Ability to work under pressure and meet deadlines.Ability to adapt to new technologies and innovations.Ability to establish and maintain positive and effective working relationships with SRPMIC co-workers, all health care staff and especially with patients and their families.Ability to operate a variety of standard office equipment including cellular phone, photocopier, FAX machine, label printer and computer.Ability to communicate effectively both verbally and in writing.
SUPPLEMENTAL INFORMATIONMay be required to work beyond normal work hours including nights, weekends and holidays. May be required to travel. May be required to utilize own transportation.Employees in, and applicants applying for, jobs providing direct services to children are subject to the "Community Code of Ordinances," Chapter 11, "Minors," Article X. "Investigation of Persons Working With Children."\Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. "SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified: Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).Documents may be submitted by one of the following methods: 1) attach to application2) fax (480) 362-58603) mail or hand deliver to Human Resources.Documentation must be received by position closing date. The IHS/BIA Form-4432 is not accepted. Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.
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EXAMPLE OF DUTIESRepresent Pharmacy department in all managerial and administrative capacities.Provides oversight of the pharmacy team, including pharmacists, pharmacy technicians, and support staff. Recruit, train, and mentor pharmacists, pharmacy technicians, and support staff.Develops and maintains goals and objectives to facilitate smooth clinical operation for the pharmacy team. Maintains assigned clinic area oversite by initiating, coordinating, and enforcing operational policies and procedures.Ensure the pharmacy complies with all federal, state, and local laws, including DEA regulations and state pharmacy board rules.Ensure the pharmacy meets accreditation standards such as AAAHC (Accreditation Association for Ambulatory Health Care) or the National Association of Boards of Pharmacy (NABP).Prepare for and manage inspections and audits.Maintain necessary licenses and certifications for the pharmacy and its staff.Maintain Pharmacy Billing Third Party network contracts in conjunction with the executive team and in accordance with SRPMIC and HHS policies.Foster a collaborative and positive work environment.Resolving conflicts among staff and between staff and patients.Prepare and manage the annual budget for the pharmacy department.Monitor spending and ensure cost-effective operations without compromising patient care.Ensures all patient interactions will be conducted in accordance to HIPAA regulations to maintain patient confidence and protect confidential information.Participate in the writing and interpreting Salt River Pima-Maricopa Indian Community (SRPMIC) Health and Human Services (HHS) & River People Health Center (RPHC) policies and procedures.Observes policies, procedures, and guidelines with respect to the HHS and RPHC’s protocols.Conduct performance evaluations, provide feedback, and manage disciplinary actions if necessary.Follows all departmental and SRPMIC policies and procedures.Responsible for working with the quality department for periodic reporting of key performance indicators to executive team and the Quality Committees. Ensures staff are qualified and trained with tools to support successful execution of their duties.Maintain current and updated professional knowledge and proficiency of the scope of service of assigned clinic area through continuing education, staff meetings, trainings, and conferences, etc.Clinical/Pharmaceutical Care Tasks: Oversee the accurate and timely dispensing of medications.Provide counseling and answer questions for patients regarding their medications.Ensure compliance with prescription accuracy, dosage, and patient safety protocols.Supervise the ordering, storage, and inventory control of medications and supplies.Implement systems to minimize waste and prevent drug shortages.Maintain Controlled Substances Inventory and required documentation.Work closely with physicians, nurses, and other healthcare professionals to ensure optimal drug therapy for patients.Participate in multidisciplinary rounds and case discussions when necessary.Identify and resolve drug-related problems.Regularly review and improve pharmacy operations to enhance safety and efficiency.Collaborate with providers and other healthcare professionals to create and improve electronic medical record (OCHIN Epic) quick orders, order sets, and menus, to ensure ease of use and safety when ordering medications.Participate in any EMR process and workflow planning where pharmacy is involved to optimize patient care and system efficiencies.Implement and monitor quality assurance processes, including medication error reporting and analysis.Support initiatives to improve community health, such as vaccination drives or medication take-back programs.Implement and oversee programs to monitor patient adherence and response to medications.Knowledge, Skills, Abilities, and Other Characteristics: Knowledge of the culture, customs, traditions, history, and government of the Salt River Pima-Maricopa Indian Community.Knowledge of all pharmacy Federal and State regulations.Knowledge and in-depth comprehensive understanding of pharmacology, pharmacokinetics, and therapeutics.Knowledge of the chemical and biological properties of pharmaceuticals and their proper storage.Knowledge of medication safety, drug interactions, and adverse drug reactions.Knowledge of disease processes, especially Type II Diabetes, End Stage Renal Disease/Dialysis, and medications utilized in their treatment.Knowledge of the RPHC formulary and policies.Knowledge of and experience with Pharmacy Billing and Prior Authorization process.Knowledge on the understanding of HR principles, practices, and procedures, including talent acquisition, employee relations, performance management, compensation and benefits, training and development, and HR compliance.Knowledge of financial management, including budgeting and cost control.Knowledge of local, state, and federal employment laws and regulations, and the ability to ensure the organization's compliance with them.Knowledge of effective recruitment strategies, interview techniques, and onboarding processes to attract and retain top talent.Skill preparing and dispensing all classes and dosage forms of medications.Skill educating and counseling a wide variety of patients in the proper and safe use of medications at a level appropriate to their understanding.Skill participating in the development of coordinated policies for pharmacy/clinic/agency improvement.Skill utilizing healthcare accreditation standards and regulatory compliance to oversee the delivery of healthcare and manage the pharmacy’s operations.Skills in dealing with difficult customers while utilizing house rules to investigate and resolve customer complaints.Skill in engaging in community outreach and education.Skill using computers, preferably with electronic medical record software (such asOCHIN Epic), pharmacy systems software (i.e., ScriptPro Robotics) and other software, including MS Office, to fulfill job requirements.Ability to build positive relationships with employees and address workplace issues with fairness, consistency, and confidentiality.Ability to translate complicated technical information and instructions into patient centered language at the appropriate level of understanding.Ability to teach and counsel patients and staff effectively.Ability to develop and implement strategic plans.Ability to ensure compliance with regulatory requirements.Ability to collaborate effectively with healthcare providers.Ability to work under pressure and meet deadlines.Ability to adapt to new technologies and innovations.Ability to establish and maintain positive and effective working relationships with SRPMIC co-workers, all health care staff and especially with patients and their families.Ability to operate a variety of standard office equipment including cellular phone, photocopier, FAX machine, label printer and computer.Ability to communicate effectively both verbally and in writing.
SUPPLEMENTAL INFORMATIONMay be required to work beyond normal work hours including nights, weekends and holidays. May be required to travel. May be required to utilize own transportation.Employees in, and applicants applying for, jobs providing direct services to children are subject to the "Community Code of Ordinances," Chapter 11, "Minors," Article X. "Investigation of Persons Working With Children."\Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. "SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified: Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).Documents may be submitted by one of the following methods: 1) attach to application2) fax (480) 362-58603) mail or hand deliver to Human Resources.Documentation must be received by position closing date. The IHS/BIA Form-4432 is not accepted. Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.
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