Administrative Assistant

Flowly Solutions is hiring an administrative assistant for our office team.This is a full time position with the goal of having the employee grow within our business. The schedule will be Monday through Friday with no weekend work required. This is a day shift position and we are flexible on the exact working hours and schedule.The ideal candidate will have both clerical and customer service experience. You will be the face of our organization and will assist with receiving incoming client calls. This role will also require you to process paperwork and cover other administrative duties.We are a relocation business specializing in moving, assembling and repair. We offer a variety of other services as well.Responsibilities:Answer all incoming client calls and transferring them to the correct point of contactAssisting customers with questions and handling any complaints they may haveLearning about our products and services to effectively explain themDefusing situations and assisting with disgruntled customersCompleting a wide variety of administrative tasksProcessing shipping orders and contacting carriers to organize product pickupCreated work orders and entering them into our computer systemLearning our software to effectively use them on a daily basisWorking directly with the office manager to complete any tasks they request of youQualifications:Prior experience in an office setting is required to be considered for this positionCustomer service skills and the ability to communicate effectively over the phoneStrong computer literacy and the ability to type effectivelyExperience with shipping software if preferred but it is not requiredThe ability to work in a team based settingReliable transportation to workNo formal education is requiredBenefits:Competitive pay and bonuses are offered for high performing employeesPay range from $25.00 - $29.00 per hour depending on experienceCompetitive medical and dental insurance plans401k retirement plansHoliday PayFlowly Solutions is an EEO - equal opportunity employer

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