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Tin Lizzie Gaming Resort

Banquet Director

Tin Lizzie Gaming Resort, Deadwood, South Dakota, United States, 57732


Join the team at Tin Lizzie Gaming Resort in Deadwood, SD, where you'll find a host of compelling reasons to make us your workplace of choice:

Prime Location:

Located on Main Street in the historic town of Deadwood, our full-service gaming resort offers a vibrant and bustling atmosphere in one of South Dakota's most iconic destinations.

Gaming Variety:

Experience a wide array of gaming options, including slot machines, table games, and Deadwood's most state-of-the-art sportsbook, providing excitement for both Guests and staff alike.

Comfortable Accommodations:

Enjoy the convenience of two hotels with comfortable rooms and suites, ensuring a pleasant stay for Guests and employees alike.

Diverse Dining Options:

Indulge in a variety of dining options available at the resort, providing delicious meals and satisfying culinary experiences for everyone.

Friendly Staff and Excellent Service:

Join a team known for its friendly staff and commitment to excellent customer service, fostering a welcoming and hospitable environment for all.

Community Engagement:

Be part of a company that gives back to the community, regularly hosting charity events and supporting local organizations, allowing you to make a positive impact beyond the workplace.

Core Values:

Embrace our core values of service, innovation, gratitude, trust, excellence, accountability, and collaboration, guiding our actions and interactions every day.

Opportunities for Growth:

Experience an environment of growth and opportunity, where employees are encouraged to develop their skills and advance their careers.

Backed by LIV Hospitality:

You'll thrive in your role with our comprehensive support and exclusive perks:

Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.

Dining Deals: Get discounts on food and beverages at our outlets.

WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.

Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.

Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.

AJ's Wicked Salon & Spa: Enjoy 10% off products and services.

Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.

Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.

At Tin Lizzie Gaming Resort, you'll not only find a job but a fulfilling and rewarding career opportunity, surrounded by excitement, camaraderie, and growth potential. Join us and become part of our dedicated team today.

The Position:

The Banquet Director is responsible for all aspects of banquet and special event operations and service, including, but not limited to, financial accountability, leadership, staff training, guest service, cost and quality controls, and F&B sales support.

Duties and Responsibilities:

Own all aspects of Cadillac Jacks and Tin Lizzie banquet department operations including off-site events.

Hire, train, and develop a professional and guest focused banquet staff who pride themselves on delivering excellent guest experiences.

Effectively partner with LIV Sales to promote banquet sales by innovating new banquet concepts, developing LIV approved banquet menus, assisting with site tours, effectively collaborate during BEO meetings, and other functions as needed.

Communicate with internal stakeholders (Sales, F&B Director, hotel/casino management, etc.) and clients to make certain that all aspects of each event are flawlessly executed.

Own all aspects of banquet department operations including profitability, staff management, training, service excellence, equipment maintenance, event setups, BEO execution, etc.

Represent the Banquet Department at trade shows, community events, and other on and off-site functions.

Be well-informed on banquet industry trends, themes, equipment, and strategies to provide guests with unique experiences that differentiate LIV properties from the competition while driving improved profitability.

Manage both front and back of house banquet operations with responsibility for cost controls, food quality, efficiency, service quality, etc.

Ensure 100% compliance with health codes, health/liquor licensing and any other regulatory requirements.

Train all staff to responsibly serve alcohol per South Dakota liquor laws and South Dakota Commission on Gaming regulations.

Measure profitability for each individual event and provide management with monthly financial summaries.

Analyze area competition to understand the evolving banquet market and develop strategies to capture greater banquet and special event market share.

In conjunction with the LIV Sales team, own guest recovery efforts as needed.

Qualifications:

Minimum of two (2) years of Banquet Manager responsibilities which must include BEO management and working directly with Sales teams and banquet clients.

Competent with the full suite of Microsoft Office tools including Teams and Excel.

Proven experience delivering excellent guest service in all aspects of banquet operations.

Ability to read and interpret department financial statements and utilize that data to improve profit margins.

Advanced knowledge of food safety, sanitation, banquet setup, banquet service styles, and banquet food production and food hot holding techniques.

Ability to delegate effectively and manage multiple competing priorities in a fast-paced environment in multiple locations.

Ability to work any shift on any day including nights, weekends, and holidays.

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