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Connecticut State Community College

System Analyst

Connecticut State Community College, Hartford, Connecticut, us, 06112


Details:Posted: October 24, 2024Level:

Administrator III

(SUOAF)Hours: Full-time, 35 hours per weekClosing Date: The committee will begin review of applications immediately. Applications must be submitted

by 5:00pm (EST) on Wednesday, November 20, 2024.

Location:CSCU System Office61 Woodland Street Hartford, CT 06105**This position is not remote**

Position Summary:Under general supervision of director or designee, the incumbent assists in the design, implementation, and maintenance of servers/storage/applications in a multi-site or multi-campus environment. This includes assisting in researching and recommending new hardware, software, and management tools to enhance service quality.

Example of Job Duties:

Assists in the installation, configuration, administration, maintenance, patch management and support of enterprise systems that include messaging, file and storage, web, database, print, directory services and backup systems.

Monitors the ongoing operation and performs activities to assist with performance tuning, troubleshooting of hardware, OS and application issues.

Assists with the regularly required maintenance, backups, and firmware upgrades

Assists in the recommendation of new hardware, software, and management tools to enhance service quality.

Designs and develops automated procedures using a variety of scripting and programming languages.

Analyzes system data for capacity and planning purposes.

Provides management reports and performance analysis for the systems/storage.

Participates in organization’s disaster recovery and business resumption planning, testing, and implementation.

Participates in organization’s emergency response planning, testing, and implementation.

Maintains appropriate documentation on procedures, configurations, and equipment inventory.

Assists with small projects including needs analysis, planning, testing, and implementation

Assists in the management and operation of organization’s data center(s).

Assists in the implementation of policies and procedures, along with investigation and resolution of security incidents, to ensure a stable and secured system infrastructure.

Works directly with vendors and technical support personnel on equipment and software purchases, as well as support and maintenance contracts.

Performs other duties and responsibilities related to those described above which do not alter the basic level of responsibility of the position.

Minimum Qualifications:Bachelor’s degree in Information Technology related area with three (3) years of experience with responsibilities involving installation, configuration, administration, maintenance, and support of systems/storage/applications in a multi-site or multi-campus environment.

Incumbents are required to have demonstrated advanced knowledge and abilities in the following:

Proven hands-on experience with one or more of the following technologies: Directory Services, Email/Messaging, Office 365, Azure, Identity Management, Remote Access, Patch Management, Web Services, Enterprise Database Services, storage/SAN.

Good understanding of key network technologies such as DNS, DHCP and networking protocols such as TCP/IP, etc.

Working knowledge of currently supported Windows or Unix operating systems.

Proven hands-on experience with VMware, Azure, Citrix or other virtualization platform.

Ability to write and debug scripts using common scripting languages.

Ability to take ownership and manage small projects from start to completion.

Excellent customer service and communication skills. Ability to work with people of various backgrounds and on all levels of technical knowledge.

Strong organizational, analytical and problem-solving skills.

Application Instructions:To apply you must submit a cover letter and resume . The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.

Incomplete applications or those submitted after the closing date will not be considered.

Background Screening:All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification.

Continuing Notice of NondiscriminationCSCU does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record.

CSCU IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F

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