Central City Concern
Community Volunteer Corps Supervisor
Central City Concern, Portland, Oregon, United States, 97204
Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.
The Community Volunteer Corps (CVC) addresses Central City Concern’s need to assist homeless clients in becoming self-sufficient members of their community to truly end their cycles of homelessness. The CVC Supervisor is responsible for the day-to-day operations of the Community Volunteer Corps.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hires, schedules, trains, mentors and develops Community Service Liaisons with a variety of duties in the office and out in the field. Provides oversight and guidance to them to ensure volunteers and partners are having the best possible experience with the program.
Assists Community Service Liaisons in training volunteers as needed.
Assists in exploring and securing volunteer work locations. Maintains good working relationships with all partners.
Works with leadership to implement CVC program plans, policies and procedures as assigned.
Partners with Public Affairs to design and deliver CVC program/marketing materials.
Attends CCC Program Meetings to discuss referrals and coordination of client care.
Tracks volunteer time at each volunteer site.
With assistance from leadership, assesses and addresses CVC program concerns in a timely fashion.
Tracks outcomes, demographics, and hours worked of volunteers and creates a monthly report.
Works with accounting to ensure that stipends are paid to volunteers.
Attends relevant community partnering meetings related to integration of services to chronically homeless individuals.
Plans and hosts graduation ceremonies.
Assists with special projects as needed.
Adheres to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security.
Performs other duties as assigned.
SKILLS AND ABILITIES:
Ability to hire, schedule, train, develop, supervise and evaluate CVC Liaisons and to provide effective leadership.
Excellent written and verbal communication skills, including strong customer service skills to work courteously and effectively with the general public, customers, vendors, and co-workers.
Excellent organizational skills with an ability to work independently.
Demonstrated knowledge of issues related to homelessness, mental health, addiction and health issues faced by this population.
Ability to maintain accurate records and necessary paperwork.
Ability to work as a team member with other staff.
Ability to learn and apply training instruction.
Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
Ability to work in an unpredictable environment and maintain composure where people may be hostile or abusive.
Ability to prioritize, manage time and meet deadlines.
MINIMUM QUALIFICATIONS:
High school or GED required. Bachelor’s degree in relevant field preferred.
One year of experience working in volunteer management, community organization, behavioral health, or related environment to include some lead/supervisory experience required.
Preference given to a graduate of the Community Volunteer Corps program.
Must have knowledge of Microsoft Office applications and other standard computer programs.
Experience working with homeless and/or recovering chemically dependent individuals strongly preferred.
Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988.
Must possess a current driver’s license, pass a DMV background check, and be designated as an “acceptable” driver as outlined in Central City Concern’s Fleet Safety policy.
Must pass a pre-employment drug screen, TB test and background check.
Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.
Sufficient manual dexterity and physical ability to perform assigned tasks.
Must adhere to agency’s non-discrimination policies.
Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect.
Benefits at Central City Concern offered to our employees!
Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees’ financial wellness into consideration and provides a rich retirement match.
Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
11 paid Holidays + 2 Personal Holidays to be used at the employee’s discretion.
Comprehensive Medical, Vision, and Dental insurance coverage.
Employer Paid Life, Short Term Disability, AND Long-Term Disability Insurance!
Sabbatical Program offering extended time off at years 7, 14, and 21.
This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.
As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.
CCC values and celebrates diversity in race, heritage, ethnicity, gender identity and expression, sexual orientation, religion, age, and disability. We are an Equal Opportunity Employer and we prioritize active inclusion of diverse staff.
Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
#J-18808-Ljbffr
The Community Volunteer Corps (CVC) addresses Central City Concern’s need to assist homeless clients in becoming self-sufficient members of their community to truly end their cycles of homelessness. The CVC Supervisor is responsible for the day-to-day operations of the Community Volunteer Corps.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hires, schedules, trains, mentors and develops Community Service Liaisons with a variety of duties in the office and out in the field. Provides oversight and guidance to them to ensure volunteers and partners are having the best possible experience with the program.
Assists Community Service Liaisons in training volunteers as needed.
Assists in exploring and securing volunteer work locations. Maintains good working relationships with all partners.
Works with leadership to implement CVC program plans, policies and procedures as assigned.
Partners with Public Affairs to design and deliver CVC program/marketing materials.
Attends CCC Program Meetings to discuss referrals and coordination of client care.
Tracks volunteer time at each volunteer site.
With assistance from leadership, assesses and addresses CVC program concerns in a timely fashion.
Tracks outcomes, demographics, and hours worked of volunteers and creates a monthly report.
Works with accounting to ensure that stipends are paid to volunteers.
Attends relevant community partnering meetings related to integration of services to chronically homeless individuals.
Plans and hosts graduation ceremonies.
Assists with special projects as needed.
Adheres to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security.
Performs other duties as assigned.
SKILLS AND ABILITIES:
Ability to hire, schedule, train, develop, supervise and evaluate CVC Liaisons and to provide effective leadership.
Excellent written and verbal communication skills, including strong customer service skills to work courteously and effectively with the general public, customers, vendors, and co-workers.
Excellent organizational skills with an ability to work independently.
Demonstrated knowledge of issues related to homelessness, mental health, addiction and health issues faced by this population.
Ability to maintain accurate records and necessary paperwork.
Ability to work as a team member with other staff.
Ability to learn and apply training instruction.
Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
Ability to work in an unpredictable environment and maintain composure where people may be hostile or abusive.
Ability to prioritize, manage time and meet deadlines.
MINIMUM QUALIFICATIONS:
High school or GED required. Bachelor’s degree in relevant field preferred.
One year of experience working in volunteer management, community organization, behavioral health, or related environment to include some lead/supervisory experience required.
Preference given to a graduate of the Community Volunteer Corps program.
Must have knowledge of Microsoft Office applications and other standard computer programs.
Experience working with homeless and/or recovering chemically dependent individuals strongly preferred.
Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988.
Must possess a current driver’s license, pass a DMV background check, and be designated as an “acceptable” driver as outlined in Central City Concern’s Fleet Safety policy.
Must pass a pre-employment drug screen, TB test and background check.
Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.
Sufficient manual dexterity and physical ability to perform assigned tasks.
Must adhere to agency’s non-discrimination policies.
Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect.
Benefits at Central City Concern offered to our employees!
Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees’ financial wellness into consideration and provides a rich retirement match.
Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
11 paid Holidays + 2 Personal Holidays to be used at the employee’s discretion.
Comprehensive Medical, Vision, and Dental insurance coverage.
Employer Paid Life, Short Term Disability, AND Long-Term Disability Insurance!
Sabbatical Program offering extended time off at years 7, 14, and 21.
This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.
As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.
CCC values and celebrates diversity in race, heritage, ethnicity, gender identity and expression, sexual orientation, religion, age, and disability. We are an Equal Opportunity Employer and we prioritize active inclusion of diverse staff.
Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
#J-18808-Ljbffr