Director, Employee Relations

THE ORGANIZATIONThe Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit www.innovatingjustice.org.The Center is a 900-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world.THE OPPORTUNITYThe Center's People Department is seeking a Director for Employee Relations. The Director of Employee Relations specializes in managing the relationship between employees and the organization. This role supervises and supports two Employee Relations Specialists and three HR Business Partners. This position oversees and leads responses to employee complaints, disputes, and performance matters, ensuring fair treatment and compliance with organizational policies and employment laws. The role also works in a preventative capacity by providing coaching and consultations to supervisors and management staff throughout the Center.Responsibilities include but are not limited to:Lead Employee Relations Initiatives : Oversee and manage investigations, disciplinary actions, and conflict resolution processes. Provide guidance and support to managers and employees on HR issues.Develop and Implement HR Policies : Create and implement HR policies and procedures related to employee relations, ensuring compliance with relevant laws and regulations.Workplace Investigations : Oversee and manage investigations into employee complaints, ensuring a thorough and impartial process that complies with all relevant laws and regulations.Team Leadership and Supervision : Supervise and support a team of three HR Business Partners and two Employee Relations Specialists, providing guidance, training, mentorship, and resources to ensure they effectively address employee inquiries and concerns.Managerial Coaching and Development : In collaboration with the Management team of the People Department, provide one-on-one coaching and support to supervisors and managers on topics such as employee relations, performance management, and other HR-related matters.Employee Engagement : Regularly visit program site locations to foster strong relationships with staff, gather feedback, and promote a positive work environment.Legal Collaboration : Work closely with the Legal Team to establish and maintain productive relationships, seeking consultations on investigations, employee relations matters, and ensuring compliance with relevant laws.Data Analysis and Process Improvement : Conduct in-depth analyses to identify trends, assess the effectiveness of HR policies and processes, and implement initiatives to enhance the overall employee experience.Team Collaboration : Actively participate in team projects and initiatives within the People Department, fostering a collaborative and supportive work environment.Policy Compliance : Ensure compliance with all applicable internal policies and procedures, interpreting and applying them consistently and fairly.Perform other duties as assigned, contributing to the overall success of the People Department.Qualifications:A Bachelor's degree is required, Master’s degree in related field or JD preferred.SHRM-CP/SHRM-SCP or PHR/SPHR preferred.7+ years of experience in Human Resources experience, with an emphasis in employee relations, employment law, HR policy, and performance management.Minimum 4+ years of experience in a management/supervisory capacity required.Excellent investigation skills regarding complex, sensitive, and confidential topics.Strong management and supervisory skills including fostering professional development of staff and teamwork.Non-profit experience is highly preferred, social service or related experience is a plus.Demonstrated excellent knowledge of City, State, and Federal labor laws.Excellent analytical, evaluative, problem-solving, and conflict resolution abilities.Demonstrated success in advising and coaching managers.Excellent written, oral, and interpersonal communication skills.Ability to manage multiple complex tasks and shifting priorities under tight deadlines.Effective interpersonal/customer service skills.Ability to interact with all levels of staff members within the organization.Good instincts and impeccable judgment. Ability to handle sensitive and confidential information with discretion.Proven track record in managing complex employee relations issues, including investigations, disciplinary actions, and conflict resolution.Position Type:

Full-time.Position Location:

Manhattan, NY with potential travel within the five boroughs, Newark, NJ and Upstate NY.Compensation:

The compensation range for this position is $130,000 - $155,000 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA.The Center for Justice Innovation is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace, and as such, we do not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities, as well as individuals with prior contact with the criminal justice system.

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