Los Angeles Unified School District
Telecommunications Billing Supervisor
Los Angeles Unified School District, Los Angeles, California, United States, 90079
SALARY DETAILS$47.45 - $58.31 Hourly
APPLICATION FILING DATESApplication Open Date: 10/14/2024
Application Close Date: 11/4/2024
INFORMATION ABOUT LAUSDWe are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career, and life. LAUSD is the second largest school district in the nation with an enrollment of nearly 575,000 students.
DEPARTMENT OR SCHOOL SITEThe Information Technical Services has 600+ staff members, including programmers, network engineers, and administrative staff - all of whom provide support to the Schools and most District offices in a professional, forward-thinking, and challenging environment.
PROJECTIn LAUSD's Information Technology Services, a Telecommunications Billing Supervisor manages the billing process for telecommunications services including implementing cost reductions and maintaining effective billing methods.
BENEFITSInsurance: Paid premiums for your choice of several medical, dental, vision, and life insurance plans.Retirement: Membership in the California Public Employee Retirement System (CalPERS).Vacation: Full-time employees earn up to two weeks of paid vacation to start. Three weeks after five years of year-round paid service.Paid Holidays: 13 days.
JOB DUTIES/RESPONSIBILITIES
Manages and analyzes current telecommunications billing processes.
Recommends and implements billing process improvements, including Accounts Payable and Vendor invoice systems.
Directly supervises IT Finance and Administration telecommunications billing staff.
Implements, tracks, and monitors cost reductions for both telecommunications services and equipment.
Conducts ongoing training in cost-effective billing processes.
Maintains historical records of telecommunications services.
Assists in the Request for Proposal (RFP) process for telecommunications services and equipment.
Serves as a liaison to telecommunications vendors.
Assists in the applications process for the Federal Universal Service Fund’s E-Rate program.
Prepares, composes, and analyzes E-Rate revenue projections and monitors projections against actual revenue.
Examines previous and current contracts and service bills for accurate financial compliance to prevent over or under payments, duplicate services, and to identify possible contract violations.
Provides accurate data to relevant parties.
Justifies telecommunications expenses and appeals decisions related to the E-rate program.
Prepares reviews and provides responses for E-Rate program which includes applications, Program Integrity Assurance (PIA), and payment quality assessments.
Performs related duties as assigned.
MINIMUM REQUIREMENTSEducation:
Graduation from a recognized college or university; preferably with a bachelor’s degree in business, telecommunications, finance, accounting, or a related field. Additional qualifying experience in telecommunications billing or contract implementation, beyond that required, may be substituted on a year-for-year basis for the educational requirement provided that graduation from high school or evidence of equivalent educational proficiency is met.
Experience:
Five years of experience in telecommunications. Two years of the required experience must have included telecommunications billing, contract implementation, or E-rate program experience.
Special:
A valid California Driver License. Use of an automobile.
DESIRABLE QUALIFICATIONSWe are seeking an experienced Telecommunications Billing Supervisor who can analyze and interpret complex telecommunications bills and demonstrate strong problem-solving skills to deliver accurate results with minimal supervision. The ideal candidate would be eager to learn, proactive, and self-driven. Additionally, they would possess exceptional attention to detail while maintaining a holistic perspective.
Telecommunications billing processes and procedures
Telecommunications equipment and services
Personnel rules, regulations, practices, and policies
Public Utilities Commission (PUC) and Federal Communications Commission (FCC) regulations
Telecommunications discount programs such as E-Rate or The California Teleconnect Fund
Request for Proposal (RFP) process and invitation for Bid (IFB) process for a public entity or large organization
Microsoft Excel, Access, and/or other software databases
District union contract provisions
Collect, classify, analyze, interpret, and explain telecommunications billing data
Prepare clear, concise reports and make recommendations
Assist in preparation of the yearly Telecommunications services budget
Resolve conflict and promote cooperation
Allocate staff appropriately
Manage, train, and supervise staff
Create and manage clear and detailed spreadsheets
Read and interpret complex telecommunications bills
Problem solve and work within established timeframes to deliver timely results with minimal supervision
Communicate effectively both verbally and in writing
Effectively lead staff to innovate and manage change
EMPLOYMENT SELECTION PROCESSThe selection process for this position will tentatively consist of a Technical Interview.
This is a competitive process as we anticipate a number of well-qualified candidates for this recruitment. Please make sure that you describe in DETAIL, your experience, education, and training that most closely relates to this position in the online application.
APPLICATION PROCESSDO YOU NEED TECHNICAL ASSISTANCE WITH THE ON-LINE APPLICATION? Email us at helpmeapply@lausd.net. The Los Angeles Unified School District intends that all qualified persons shall have equal opportunities for employment and promotion. Reasonable accommodations in completing an application and testing are available to individuals with disabilities. Please call (213) 241-3455 for more information.
ADDITIONAL POSTING INFORMATIONThe Los Angeles Unified School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation, abusive conduct, or bullying. The District prohibits discrimination, harassment, intimidation, abusive conduct or bullying based on actual or perceived characteristics.
#J-18808-Ljbffr
APPLICATION FILING DATESApplication Open Date: 10/14/2024
Application Close Date: 11/4/2024
INFORMATION ABOUT LAUSDWe are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career, and life. LAUSD is the second largest school district in the nation with an enrollment of nearly 575,000 students.
DEPARTMENT OR SCHOOL SITEThe Information Technical Services has 600+ staff members, including programmers, network engineers, and administrative staff - all of whom provide support to the Schools and most District offices in a professional, forward-thinking, and challenging environment.
PROJECTIn LAUSD's Information Technology Services, a Telecommunications Billing Supervisor manages the billing process for telecommunications services including implementing cost reductions and maintaining effective billing methods.
BENEFITSInsurance: Paid premiums for your choice of several medical, dental, vision, and life insurance plans.Retirement: Membership in the California Public Employee Retirement System (CalPERS).Vacation: Full-time employees earn up to two weeks of paid vacation to start. Three weeks after five years of year-round paid service.Paid Holidays: 13 days.
JOB DUTIES/RESPONSIBILITIES
Manages and analyzes current telecommunications billing processes.
Recommends and implements billing process improvements, including Accounts Payable and Vendor invoice systems.
Directly supervises IT Finance and Administration telecommunications billing staff.
Implements, tracks, and monitors cost reductions for both telecommunications services and equipment.
Conducts ongoing training in cost-effective billing processes.
Maintains historical records of telecommunications services.
Assists in the Request for Proposal (RFP) process for telecommunications services and equipment.
Serves as a liaison to telecommunications vendors.
Assists in the applications process for the Federal Universal Service Fund’s E-Rate program.
Prepares, composes, and analyzes E-Rate revenue projections and monitors projections against actual revenue.
Examines previous and current contracts and service bills for accurate financial compliance to prevent over or under payments, duplicate services, and to identify possible contract violations.
Provides accurate data to relevant parties.
Justifies telecommunications expenses and appeals decisions related to the E-rate program.
Prepares reviews and provides responses for E-Rate program which includes applications, Program Integrity Assurance (PIA), and payment quality assessments.
Performs related duties as assigned.
MINIMUM REQUIREMENTSEducation:
Graduation from a recognized college or university; preferably with a bachelor’s degree in business, telecommunications, finance, accounting, or a related field. Additional qualifying experience in telecommunications billing or contract implementation, beyond that required, may be substituted on a year-for-year basis for the educational requirement provided that graduation from high school or evidence of equivalent educational proficiency is met.
Experience:
Five years of experience in telecommunications. Two years of the required experience must have included telecommunications billing, contract implementation, or E-rate program experience.
Special:
A valid California Driver License. Use of an automobile.
DESIRABLE QUALIFICATIONSWe are seeking an experienced Telecommunications Billing Supervisor who can analyze and interpret complex telecommunications bills and demonstrate strong problem-solving skills to deliver accurate results with minimal supervision. The ideal candidate would be eager to learn, proactive, and self-driven. Additionally, they would possess exceptional attention to detail while maintaining a holistic perspective.
Telecommunications billing processes and procedures
Telecommunications equipment and services
Personnel rules, regulations, practices, and policies
Public Utilities Commission (PUC) and Federal Communications Commission (FCC) regulations
Telecommunications discount programs such as E-Rate or The California Teleconnect Fund
Request for Proposal (RFP) process and invitation for Bid (IFB) process for a public entity or large organization
Microsoft Excel, Access, and/or other software databases
District union contract provisions
Collect, classify, analyze, interpret, and explain telecommunications billing data
Prepare clear, concise reports and make recommendations
Assist in preparation of the yearly Telecommunications services budget
Resolve conflict and promote cooperation
Allocate staff appropriately
Manage, train, and supervise staff
Create and manage clear and detailed spreadsheets
Read and interpret complex telecommunications bills
Problem solve and work within established timeframes to deliver timely results with minimal supervision
Communicate effectively both verbally and in writing
Effectively lead staff to innovate and manage change
EMPLOYMENT SELECTION PROCESSThe selection process for this position will tentatively consist of a Technical Interview.
This is a competitive process as we anticipate a number of well-qualified candidates for this recruitment. Please make sure that you describe in DETAIL, your experience, education, and training that most closely relates to this position in the online application.
APPLICATION PROCESSDO YOU NEED TECHNICAL ASSISTANCE WITH THE ON-LINE APPLICATION? Email us at helpmeapply@lausd.net. The Los Angeles Unified School District intends that all qualified persons shall have equal opportunities for employment and promotion. Reasonable accommodations in completing an application and testing are available to individuals with disabilities. Please call (213) 241-3455 for more information.
ADDITIONAL POSTING INFORMATIONThe Los Angeles Unified School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation, abusive conduct, or bullying. The District prohibits discrimination, harassment, intimidation, abusive conduct or bullying based on actual or perceived characteristics.
#J-18808-Ljbffr