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Dentsu International

Senior Salesforce CRM Strategy Consultant - Remote

Dentsu International, Chicago, Illinois, United States, 60290


Senior Salesforce CRM Strategy Consultant - Remote

Full-timeMerkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of our approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty.We are looking for an experienced Salesforce CRM Consultant to join our team. You will lead Salesforce platform implementation projects, providing strategic guidance, business process consulting, and technology implementation expertise. Your main responsibilities will include managing client relationships, overseeing project documentation, and leading projects from launch to successful deployment.Responsibilities:Lead the implementation of Salesforce platform projectsProvide strategic guidance for our clients, offering guidance on applying Salesforce to meet their needs and ensuring comprehensive solutions and roadmaps, business process consulting, and technology expertiseDefine solutions and establish architectureEstablish and manage governance and program management office processes to oversee solution delivery, deliverables, schedules, resources, and costsManage team goals and performanceIdentify and address problem areas, develop corrective action and mitigation plans, and lead successful resolutionContribute to the pre-sales processMinimum Requirements:Experience with multiple implementations of the Salesforce platform (core)Minimum of 5 years of experience implementing IT solutions in a consulting capacity2+ years of experience with Salesforce platform (core) and 3 years of team leadership experience5 years of experience implementing software development lifecycle processesPreferred certifications: Sales Cloud Consultant, Service Cloud Consultant, Salesforce Platform App Builder, Salesforce AdministratorThe anticipated salary range for this position is $78,000-$126,500.

Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law.This is a remote role.

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