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Kerzner International

Driver/Bellman

Kerzner International, Big Sky, Montana, us, 59716


Driver/Bellman(13099)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

Job Summary

The Driver/Bellman assists with the transportation and delivery/collection of guests' luggage, parcels, faxes, messages, etc. They also assist in keeping the lobby tidy and ensure all guests receive prompt, cordial, and efficient attention and service throughout their stay. The Driver/Bellman is responsible for the first & last impression regarding arrival and departure experiences accordingly.

Key Duties & Responsibilities

Provide bell service which includes greeting the guest, offering luggage assistance to/from their room, and ensuring all luggage is well maintained and handled properlyProvide transportation which includes to/from the airport or locally, and door assistance when neededHelping to create a friendly and welcoming environmentDealing with guest arrivals and departures as per hotel standardsAssist guests in giving them directions and providing important information about the hotelRespond to all guests' needs quickly, efficiently, and courteouslyTo be aware of all functions, conferences, and special events taking place in the resortAssist security in monitoring for suspicious activityPractice proper telephone etiquette with colleagues and hotel guestsEnsure prompt, accurate, and courteous delivery and collection of any luggage, parcels, or mailEnsure correct and secure storage procedures are always followedBe fully familiar with the room types and location of guest rooms / private homesValet parking of guest cars and ensuring the keys are securely storedBe familiar with all facilities and services within the hotel and offer general information as requiredProvide immediate assistance to guests as requestedTo assist with any other duties as required by the Director or another member of the management teamEducation or Certifications

Must have a driver's licenseExperience in a luxury hotel preferred

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.