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The Animal Hospital

Human Resources (HR) Operations Director

The Animal Hospital, St Louis, Missouri, United States,


Human Resources (HR) Operations Director

CareVet | Clayton, MO

The Company

CareVet is a network of veterinary hospitals that focuses on acquiring and managing best-in-class hospitals throughout the United States. We look for veterinary practices that are staples of their community. Whether it's one hospital or a dozen, we focus on the standard of care delivered, the level of engagement from the team and the record of stability. We are building a network of the top hospitals, doctors and staff.

CareVet's mission is to provide the very best care for pets. Our holistic approach to veterinary medicine focuses on practice legacy, team, veterinarians, patients and community.

Position Overview

The HR Operations Director will be a trusted partner and leader for the People & Culture team providing guidance and direction for our HR Business Partners & veterinary hospitals. This leader will lead the HRBP team and play a role in serving our Operations Team to support our most important asset, our Team Members. The HR Business leader will manage the People & Culture Business Partner team, who support regions of hospitals in Team Member relations, engagement, strategic development, and talent recruitment.

Specific ResponsibilitiesDevelop a culture of high performance and strong leadership within our hospitalsReview and help interpret HR issues that align with the organization's missionDevelop, coach, and lead the HRBP team to partner with our hospitals & Operations team to address talent needs to support business growth including conducting strategic Talent Planning sessions.Provide coordination with the Talent Acquisition team in the development and execution of recruitment plansProvide leadership in the development of onboarding materials and Team Member orientations that build engaged team members at the hospitalsProvide recommendations for the professional development of talent and ensure Team Members continuously learn and growSupport Team Member communicationsResearch and share trends and direction regarding Team Member issues, continuously improving and enhancing the cultureDrive improvement in key performance metrics, including Team Member Engagement, Internal Mobility, Attrition, Manager Capability, and Diversity, Equity & InclusionProvide leadership and guidance in developing and driving People & Culture related Operating Mechanisms, including High Performing Organizational Reviews, Talent Reviews and the employee engagement survey processMonitor and respond to Team Member concerns/ attitudes and ensure fair, consistent, and effective application of policies and procedures for all associatesDrive initiatives and ensures state and government regulatory compliance adherence.Key Skills and Qualifications

Degree in Human Resources Management or related fieldMinimum 5-7 years' experience in HR and experience managing a team of HR Business Partners, Generalists, and SpecialistsStrong ability to develop relationships and partner with Team Members at all levelsProven leadership and managerial skills that foster teamwork, collaboration, and enthusiasmExcellent communication skills with the ability to analyze and present information in such a way that it is understood by everyone within the organizationExtremely well organized and methodical in your approach to problem solvingStrong ability to manage multiple tasksPaycor experience a plusKnowledgeable in the legalities of business law in relation to HR and employee employment rights and how to apply them within your day-to-day work, company policy documentation and staff welfare.Willing and able to work on-site in our beautiful office in downtown Clayton, MOEnjoys innovative and creative work environmentsWhat We Offer

Best-in-class medical, vision, and dental insurance401k with matchLife insuranceShort-term and long-term disability insuranceHSA and FSAEmployee assistance program with a licensed social worker on staffUnlimited paid time offAnd much more!