Tatari
Client Services Manager - Platform Solutions
Tatari, Los Angeles, California, United States, 90079
Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands-like Calm, Vuori, Rocket Money, and hundreds more-to grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV.
Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo.
Tatari is expanding and we're looking for a CSM - Platform Solutions to join the team. The Platform Solutions team at Tatari is responsible for managing and executing TV campaigns (primarily programmatic) for self-service clients at Tatari. As such, you will be responsible for a set number of clients within Tatari's ever-growing portfolio and work cross-departmental to ensure that client needs are met with the most superior management skills.
Responsibilities:
Manage post-sales relationships for self-service client accounts as the primary contact and trusted advisor.Advise and support clients as they utilize Tatari's self-service buying platform for media planning, execution and optimization across Linear & Streaming TV.Listen to clients needs, as well as identifying unknown or unmet needs.Become an expert of all-things Tatari (buying, reporting, proprietary measurement, etc.) and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems.Guide clients through their TV advertising campaign, with a focus on buying/optimization for business outcomes (CPA, CAC, & ROAS), education across key concepts and strategies, and training on Tatari's platform.Participate, actively engage, and be the expert voice on TV in client meetings.Spend a lot of time with clients (up to 10% travel) and building relationships with C-level executives.Qualifications:
Bachelor degree from a 4-year institution, preferably majoring in business, statistics, data analytics, and economics.1-2 years of experience buying/trading within digital/programmatic buying platforms (DSP's, etc.)1-3 years in post-sales account management/client relationship support roles, including C-level interactions1-3 years in project managementExperience working with performance-minded clients (Brands and/or Agencies), with a focus on optimizing for business outcomes such as CPA, CAC, & ROASSolid understanding of Streaming TV buying and overall landscape, bonus for LinearAbility to clearly communicate technical terms and conceptsGreat presentation and listening skills-you come prepared to every meetingYou're at ease holding a conversation with an engineer or marketing manager. You're not a salespersonHighly organized and detail orientedBonus: understanding of TV and digital marketing (i.e. SEM, FB), advanced Excel skills, advanced data visualization abilitiesBenefits:
Competitive salary: $70,000 - 110,000K (90% base salary + 10% incentive bonus)Equity compensation100% health insurance coverage for you and your dependentsUnlimited PTO and sick daysSnacks, drinks, and catered lunches at the officeTeam building events$1,000 annual continued education benefit$500 WFH reimbursement$125 pre-tax monthly stipend to spend on whatever you wantAnnual mental health awareness app reimbursementFSA and commuter benefitsMonthly Company Wellness Day OffHybrid RTO of 2-3 days per week. THIS IS AN IN-OFFICE POSITION
At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.
#LI-DNI
Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo.
Tatari is expanding and we're looking for a CSM - Platform Solutions to join the team. The Platform Solutions team at Tatari is responsible for managing and executing TV campaigns (primarily programmatic) for self-service clients at Tatari. As such, you will be responsible for a set number of clients within Tatari's ever-growing portfolio and work cross-departmental to ensure that client needs are met with the most superior management skills.
Responsibilities:
Manage post-sales relationships for self-service client accounts as the primary contact and trusted advisor.Advise and support clients as they utilize Tatari's self-service buying platform for media planning, execution and optimization across Linear & Streaming TV.Listen to clients needs, as well as identifying unknown or unmet needs.Become an expert of all-things Tatari (buying, reporting, proprietary measurement, etc.) and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems.Guide clients through their TV advertising campaign, with a focus on buying/optimization for business outcomes (CPA, CAC, & ROAS), education across key concepts and strategies, and training on Tatari's platform.Participate, actively engage, and be the expert voice on TV in client meetings.Spend a lot of time with clients (up to 10% travel) and building relationships with C-level executives.Qualifications:
Bachelor degree from a 4-year institution, preferably majoring in business, statistics, data analytics, and economics.1-2 years of experience buying/trading within digital/programmatic buying platforms (DSP's, etc.)1-3 years in post-sales account management/client relationship support roles, including C-level interactions1-3 years in project managementExperience working with performance-minded clients (Brands and/or Agencies), with a focus on optimizing for business outcomes such as CPA, CAC, & ROASSolid understanding of Streaming TV buying and overall landscape, bonus for LinearAbility to clearly communicate technical terms and conceptsGreat presentation and listening skills-you come prepared to every meetingYou're at ease holding a conversation with an engineer or marketing manager. You're not a salespersonHighly organized and detail orientedBonus: understanding of TV and digital marketing (i.e. SEM, FB), advanced Excel skills, advanced data visualization abilitiesBenefits:
Competitive salary: $70,000 - 110,000K (90% base salary + 10% incentive bonus)Equity compensation100% health insurance coverage for you and your dependentsUnlimited PTO and sick daysSnacks, drinks, and catered lunches at the officeTeam building events$1,000 annual continued education benefit$500 WFH reimbursement$125 pre-tax monthly stipend to spend on whatever you wantAnnual mental health awareness app reimbursementFSA and commuter benefitsMonthly Company Wellness Day OffHybrid RTO of 2-3 days per week. THIS IS AN IN-OFFICE POSITION
At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.
#LI-DNI