Virtualization Specialist

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.PURPOSE OF THE POSITION:The Virtualization Specialist is responsible for crafting, implementing, and handling virtualization solutions using technologies such as VMware, Wyse, VSphere, Horizon, AVD, AWS, and Azure. This role also involves resolving and fixing sophisticated network and security issues, improving performance, and offering technical support and mentorship to other team members.POSITION ACCOUNTABILITIES:Design, implement, and manage virtualization solutions using Horizon, Wyse, AVD, AWS, and Citrix.Troubleshoot and resolve complex network and security issues related to virtualization and its operating systems.Collaborate with cross-functional teams to ensure seamless integration of virtualization solutions with existing infrastructure.Monitor and optimize the performance of virtualized environments to ensure high availability and reliability.Develop and maintain documentation for virtualization processes and procedures.Provide technical support and guidance to team members and clients.Configure, deploy, and manage software, including security agents, in virtual environments.Process ServiceNow requests and provision users.Ensure security patches are applied in accordance with the ServiceNow Vulnerability Management Program.Participate in workstation on-call rotation.Migrate users and compute resources to support integration and manage certificates.Support and maintain CMA Wyse Thin clients, RPA Automation Service, and virtual client base.Provide technical support and guidance to team members and stakeholders.POSITION REQUIREMENTS:Must have a Bachelor’s Degree in Computer Science, Management Information Systems, or a related discipline.Minimum of 7+ years of experience in configuring and maintaining virtual machines, hypervisors, and related infrastructure, including troubleshooting hardware and software issues related to virtualization technologies.Proven experience in troubleshooting hardware and software issues related to virtualization technologies such as VMware, Wyse, vSphere, Horizon, AVD, AWS, and Azure, including configuring and maintaining virtual machines, hypervisors, and related infrastructure.Skilled in performance optimization to address performance issues, ensuring high availability and reliability.WHAT CPKC HAS TO OFFER:Flexible and competitive benefits packageCompetitive company pension and/or retirement plansEmployee Share Purchase PlanPerformance Incentive ProgramAnnual Fitness SubsidyADDITIONAL INFORMATION:As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.Drug Test Elements:CPKC is committed to the safety and health of its employees and the general public. New hires may be required to undergo a drug screen. We appreciate your cooperation in keeping CPKC safe and drug free.The successful candidate will need to successfully complete the following clearances:Criminal history checkReference checkDriver’s License verification and/or last 3 years of driving history if a requirement of the positionBackground checks that may include 7 years of employment history and Social Security number verificationManagement Conductor Program:Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.For our US applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants, CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).Department: Information ServicesJob Type: Full-TimePosition Type: Non-UnionCountry: United States% of Travel: 0-10%# of Positions: 1Job Grade: 4Job Available to: Internal & External#LI-HN2#LI-ONSITELocation:Kansas City, MO, US, 64105Calgary, AB, CA, T2G 3J5

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