Enrollment Systems Analyst (210)

Full-Time/Part-TimeFull TimeMinimum Salary or Salary Range$45,000-$50,000Will this position be Onsite, Remote, or Hybrid?OnsitePosting NumberNC1582024Working TitleEnrollment Systems AnalystDepartment Org130100-Assoc VP for Enrollment ServicesPosition SummaryReporting to the Associate Director for Enrollment Systems, the Enrollment Systems Analyst will support the Division of Enrollment Services & Student Success (ESSS) through various systems and platforms. The successful candidate will act as a key liaison across functional areas and IT staff to maintain CRM best practices and ensure data integrity. Supporting the development of CRM customization, development, and training materials that align with strategic enrollment goals of the university will be primary focuses for this role.As a Slate Administrator, the successful candidate will perform a variety of tasks to execute efficient solutions that facilitate business operations related to enrollment services and the student experience. This position will assist in the building, testing, implementation, and maintenance of processes and CRM functionalities used by ESSS departments and other campus partners.Job Duties and ResponsibilitiesCollaborate with key campus stakeholders to maximize the use of Slate and its integration with existing technologies to improve the student experience.Implement enhancements to the functionality of Slate to ensure the system is following best practices defined by Technolutions.Remain current with new features or opportunities related to Slate to assist in attaining enrollment goals through recruitment and retention initiatives.Maintain user training and reference materials and documents.Provide operational support to various departments within ESSS as it relates to the development and maintenance of the Slate system.Coordinate with Strategic Communications on the production of targeted communications that will contribute to the overall enrollment management communication stream.Assist with testing processes to ensure accurate data sharing between Banner and Slate that will minimize data inaccuracies.Troubleshoot and maintain CRM, software, and database systems within ESSS.Assist with ongoing data auditing and cleanup to support the identification and solution of data issues.Support other new enrollment services initiatives and other duties as assigned.Knowledge, Skills, and AbilitiesAbility to take direction, organize multiple tasks and documents that have been concurrently assigned, and to work independently.Demonstrate flexibility, energy, and ability to think quickly on their feet.Strong interpersonal, verbal, and written abilities that positively reflect upon UCA with diverse populations.Strong organizational skills and attention to detail.Strong critical thinking and problem-solving abilities.Ability to organize workflows, coordinate activities, and balance simultaneous projects without loss of efficiency in a multitasked environment while meeting deadlines.Elevated sense of personal initiative and accountability.Proficient in Microsoft Office applications.Skills Considered Essential for SuccessKnowledge of the organization and administration of higher education.Knowledge of state, federal, and university rules, regulations, and procedures.Ability to work in a diverse and dynamic environment.Ability to work collaboratively and independently with common goals as a part of a team.Ability to make sound judgments.Effective interpersonal communication, writing, and organizational abilities.Civility in all interactions.Demonstrate effective follow-up.Required Education and/or ExperienceBachelor’s degree from an accredited college or university.One (1) year of professional experience related to duties and responsibilities.Preferred Education and/or ExperienceMaster’s degree from an accredited college or university.Three (3) years of experience within Enrollment Management at a college or university.Experience with Ellucian Banner and/or Slate.Desired start date12/01/2024

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