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University of California

Enrollment Systems Analyst

University of California, Conway, Arkansas, us, 72035


Will this position be Onsite, Remote, or Hybrid? Onsite

Position Information

Posting Number: NC1582024

Working Title: Enrollment Systems Analyst

Department Org: 130100-Assoc VP for Enrollment Services

Why should you work at UCA?

We are excited that you are considering joining the UCA Family—the faculty, staff, students and alumni—who make the University of Central Arkansas a great place to work! At the University of Central Arkansas, we value our employees striving to maintain a work-life balance. Participation in university-wide remote work days may be available for certain positions. Training is provided on systems or job-specific software, and tools are available supporting professional and personal development. The benefits package allows you to customize your benefits to meet your current needs, with the ability to adjust them as your priorities change. This includes university contributions to health, dental, life and disability insurance, 80% tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a retirement program with university contributions of 10% of employee salary. Also available are health and wellness incentives, as well as access to sports and cultural activities on campus for the family, free gym membership and equipment rentals.

Position Summary

Reporting to the Associate Director for Enrollment Systems, the Enrollment Systems Analyst will support the Division of Enrollment Services & Student Success (ESSS) through various systems and platforms used for enrollment management. The successful candidate will act as a key liaison across functional areas and IT staff to maintain CRM best practices and ensure data integrity. Supporting the development of CRM customization, development, and training materials that align with strategic enrollment goals of the university will be primary focuses for this role.

As a Slate Administrator, the successful candidate will also perform a variety of tasks to execute efficient solutions that facilitate business operations related to enrollment services and the student experience. This position will assist in the building, testing, implementation, and maintenance of processes and CRM functionalities used by ESSS departments and other campus partners.

Job Duties and Responsibilities

Collaborate with key campus stakeholders to maximize the use of Slate and its integration with existing technologies to improve the student experience.

Implement enhancements to the functionality of Slate to ensure the system is following best practices defined by Technolutions.

Remain current with new features or opportunities related to Slate to assist in attaining enrollment goals through recruitment and retention initiatives.

Maintain user training and reference materials and documents.

Provide operational support to various departments within ESSS as it relates to the development and maintenance of the Slate system.

Coordinate with Strategic Communications on the production of targeted communications that will contribute to the overall enrollment management communication stream.

Assist with testing processes to ensure accurate data sharing between Banner and Slate that will minimize data inaccuracies.

Troubleshoot and maintain CRM, software, and database systems within ESSS.

Assist with ongoing data auditing and cleanup to support the identification and solution of data issues.

Support other new enrollment services initiatives and other duties as assigned.

Knowledge, Skills, and Abilities

Ability to take direction, organize multiple tasks and documents that have been concurrently assigned, and to work independently.

Demonstrate flexibility, energy, and ability to think quickly on their feet.

Strong interpersonal, verbal, and written abilities that positively reflect upon UCA with diverse populations.

Strong organizational skills and attention to detail.

Strong critical thinking and problem-solving abilities and attention to details.

Ability to organize workflows, coordinate activities, and balance simultaneous projects without loss of efficiency in a multitasked environment while meeting deadlines.

Elevated sense of personal initiative and accountability.

Proficient in Microsoft Office applications.

Required Education and/or Experience

Bachelor’s degree from an accredited college or university.

One (1) year of professional experience related to duties and responsibilities.

Preferred Education and/or Experience

Master’s degree from an accredited college or university.

Three (3) years of experience within Enrollment Management at a college or university.

Experience with Ellucian Banner and/or Slate.

Thank you for your interest in employment at the University of Central Arkansas.Founded in 1907, UCA has an enrollment of more than 10,000 students and employs over 1,300 full-time employees. The university offers more than 85 undergraduate and 59 graduate certificate and degree programs, including doctoral programs in five disciplines. UCA is proud of its tradition of teaching excellence and its contributions in research, scholarship, and creative activities. UCA seeks to attract students and employees who are dedicated to building a culture of diversity, belonging, inclusion, and equity.

Desired start date: 12/01/2024

This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check and drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position.

UCA EEO Statement: The University of Central Arkansas is an affirmative action/equal opportunity institution dedicated to attracting and supporting a diverse student, faculty and staff population through enhanced multicultural learning environments and opportunities. In keeping with its nondiscrimination policy in employment, admissions and other functions and programs, the university considers employees and students on the basis of individual merit and will not discriminate against a person on the basis of gender, race or color, ethnicity, religion, spiritual beliefs, national origin, age, familial status, socioeconomic background, sexual orientation, disability, political beliefs, intellectual perspective, genetic information, military status, or other factors irrelevant to participation in its programs.

Open Date: 10/25/2024

Close Date: 11/13/2024

Open Until Filled: No

Special Instructions to Applicants

Posting Supplemental Questions

Please share your experience in managing multiple databases and/or data management. (Open Ended Question)

Describe your comfort and experience with detail work. (Open Ended Question)

Required Documents

Resume

Cover Letter/Letter of Application

Optional Documents

Veteran's Documents

University of Central ArkansasHuman Resources201 Donaghey Ave. Wingo HallConway, AR 720351.501.450.31811.501.450.5088 (fax)humanresources@uca.edu

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