Arkansas Department of Workforce Services
Assocoate Director of Enrollment Systems
Arkansas Department of Workforce Services, Conway, Arkansas, us, 72035
This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4355657
Full-Time/Part-Time
Full Time
Minimum Salary or Salary Range
\$65,000-\$70,000
Will this position be Onsite, Remote, or Hybrid?
Onsite
Posting Number
NC1572024
Working Title
Associate Director for Enrollment Systems
Position Summary
Reporting to the Associate Vice President for Enrollment Management, the Associate Director of Enrollment Systems will provide operational and systems management to support the Division of Enrollment Services & Student Success (ESSS).
The successful candidate will act as a key liaison across functional areas and IT staff to develop CRM best practices and ensure data integrity and functionality. CRM customization, development, and training to support the strategic enrollment goals of the university will be primary focuses for this role.
As a Slate Administrator, the successful candidate will perform a variety of tasks to develop efficient solutions that facilitate business operations related to enrollment services and the student experience. This position will build, test, implement, and maintain processes and CRM functionality used by ESSS departments and other campus partners.
Job Duties and Responsibilities
Collaborate with key campus stakeholders to maximize the use of Slate and its integration with existing technologies to improve the student experienceServe as a project leader for system designs and enhancements, preparing necessary documentation and outlining associated business processesProactively seek new features and enhancements to the functionality of Slate to ensure the system is following best practices defined by TechnolutionsCollaborate with ESSS stakeholders to facilitate upgrades, enhancements, and changes to the Slate systemUnderstand Banner tables and data translations to ensure accurate integration between Slate and other data systemsCoordinates with Strategic Communications on the production of targeted communications that will contribute to the overall enrollment management communication streamGenerate and deliver testing solutions to facilitate two-way data sharing between Banner and Slate that will minimize data inaccuraciesTroubleshoot and maintain CRM, software, and database systems within ESSSManage ongoing data auditing and cleanup and develop procedures for identifying and solving data issuesSupport other new enrollment services initiatives and other duties as assigned
Knowledge, Skills, and Abilities
Ability to take direction, organize multiple tasks and documents that have been concurrently assigned, and to work independentlyDemonstrate flexibility, energy, and ability to think quickly on their feetStrong interpersonal, verbal, and written abilities that positive reflect upon UCA with diverse populationsStrong organizational skills and attention to detailStrong critical thinking and problem-solving abilities and attention to detailsAbility to organize workflows, coordinate activities, and balance simultaneous projects without loss of efficiency in a multitasked environment while meeting deadlinesElevated sense of personal initiative and accountabilityProficient in Microsoft Office applications
Skills Considered Essential for Success
-Knowledge of the organization and administration of higher education.\ -Knowledge of state, federal, and university rules, regulations and procedures.\ -Ability to work in a diverse and dynamic environment.\ -Ability to work collaboratively and independently with common goals as a part of a team.\ -Ability to make sound judgments.\ -Effective interpersonal communication, writing, and organizational abilities.\ -Civility in all interactions.\ -Demonstrate effective follow-up.
Required Education and/or Experience
Bachelors degree from an accredited college or universityThree (3) year of professional experience related to duties and responsibilities
Preferred Education and/or Experience
Masters degree from an accredited college or universityExperience with project management and/or implementation of a new systemFive (5) years of experience within Enrollment Management at a college or universityExperience with Ellucian Banner and/or Slate
Desired start date
Full-Time/Part-Time
Full Time
Minimum Salary or Salary Range
\$65,000-\$70,000
Will this position be Onsite, Remote, or Hybrid?
Onsite
Posting Number
NC1572024
Working Title
Associate Director for Enrollment Systems
Position Summary
Reporting to the Associate Vice President for Enrollment Management, the Associate Director of Enrollment Systems will provide operational and systems management to support the Division of Enrollment Services & Student Success (ESSS).
The successful candidate will act as a key liaison across functional areas and IT staff to develop CRM best practices and ensure data integrity and functionality. CRM customization, development, and training to support the strategic enrollment goals of the university will be primary focuses for this role.
As a Slate Administrator, the successful candidate will perform a variety of tasks to develop efficient solutions that facilitate business operations related to enrollment services and the student experience. This position will build, test, implement, and maintain processes and CRM functionality used by ESSS departments and other campus partners.
Job Duties and Responsibilities
Collaborate with key campus stakeholders to maximize the use of Slate and its integration with existing technologies to improve the student experienceServe as a project leader for system designs and enhancements, preparing necessary documentation and outlining associated business processesProactively seek new features and enhancements to the functionality of Slate to ensure the system is following best practices defined by TechnolutionsCollaborate with ESSS stakeholders to facilitate upgrades, enhancements, and changes to the Slate systemUnderstand Banner tables and data translations to ensure accurate integration between Slate and other data systemsCoordinates with Strategic Communications on the production of targeted communications that will contribute to the overall enrollment management communication streamGenerate and deliver testing solutions to facilitate two-way data sharing between Banner and Slate that will minimize data inaccuraciesTroubleshoot and maintain CRM, software, and database systems within ESSSManage ongoing data auditing and cleanup and develop procedures for identifying and solving data issuesSupport other new enrollment services initiatives and other duties as assigned
Knowledge, Skills, and Abilities
Ability to take direction, organize multiple tasks and documents that have been concurrently assigned, and to work independentlyDemonstrate flexibility, energy, and ability to think quickly on their feetStrong interpersonal, verbal, and written abilities that positive reflect upon UCA with diverse populationsStrong organizational skills and attention to detailStrong critical thinking and problem-solving abilities and attention to detailsAbility to organize workflows, coordinate activities, and balance simultaneous projects without loss of efficiency in a multitasked environment while meeting deadlinesElevated sense of personal initiative and accountabilityProficient in Microsoft Office applications
Skills Considered Essential for Success
-Knowledge of the organization and administration of higher education.\ -Knowledge of state, federal, and university rules, regulations and procedures.\ -Ability to work in a diverse and dynamic environment.\ -Ability to work collaboratively and independently with common goals as a part of a team.\ -Ability to make sound judgments.\ -Effective interpersonal communication, writing, and organizational abilities.\ -Civility in all interactions.\ -Demonstrate effective follow-up.
Required Education and/or Experience
Bachelors degree from an accredited college or universityThree (3) year of professional experience related to duties and responsibilities
Preferred Education and/or Experience
Masters degree from an accredited college or universityExperience with project management and/or implementation of a new systemFive (5) years of experience within Enrollment Management at a college or universityExperience with Ellucian Banner and/or Slate
Desired start date