Acrisure
IT Program Manager
Acrisure, Grand Rapids, Michigan, us, 49528
Job Title:
IT Program Manager
Department:
Information Technology
Location:
Grand Rapids, MI (Hybrid)
About AcrisureAcrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Essential Duties
Proactively coordinate and gather business requirements related to assigned projects
Effectively facilitate scoping sessions with stakeholders
Coordinate, manage and complete assigned projects on time and within budget
Develop detailed project plans to monitor and track progress within ServiceNow
Serve as a liaison between IT and business units to coordinate the necessary support needed and to provide successful implementation of project initiatives
Develop and execute readouts at an executive level
IT Program Manager Responsibilities:
Manage processes to provide structure for new projects and initiatives using IT PMO CoE best practices and tools.
Develop project charters, plans, milestones and schedules using the IT PMO standard project templates/tools to ensure projects are completed on time and expectations of project sponsors are met.
Daily project and program management support to project sponsors throughout each project life cycle
Manage multiple projects in a programmatic manner providing goal-oriented objective alignment and support
Support Program and Project Governance (controls)
Validate resource availability and allocation on each project
Facilitate Project Meetings
Create Project Status Reports
Proactively manage risks, actions, issues, and decisions for each project
Identify project dependencies, assumptions and constraints as part of the plan
Create the project stakeholder communication plan
Manage scope and project changes effectively
Competencies:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Bachelor’s Degree or equivalent experience
7+ years of financial and project management experience within a complex IT environment.
Having both agile and waterfall methodology experience is a plus
Must be able to detail hands-on experience with the creation and management of large-scale projects spanning multiple departments and stakeholders
Experience with M&A Projects a plus
Knowledge, Skills & Abilities:
A project leader who is comfortable within a fast-paced and sometimes ambiguous environment
Self-starter with the ability to reach out and engage with stakeholders at all levels
Experience working with ServiceNow Project Management Module
Expertise in Excel and MS Project or another Project Software
PMP certification (e.g., PMP, PgMP, PMI-ACP) preferred
Experience with Microsoft Office365
Experience with Power BI or other reporting software a plus
Admin / User knowledge of SharePoint
Familiar with the ITIL Framework a plus
Experience applying project management best practices and design-thinking approaches
Experience working with abstract concepts in innovative ways to solve problems
Effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
Excellent time management and prioritization skills
Excellent interpersonal skills
Other Qualifications:
Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior, and effort to achieve goals and objectives
Self-motivated and driven
Maintain a sense of urgency and ability to work with and meet deadlines
Attention to detail and commitment to a high level of accuracy
The ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information
Ability to maintain a professional demeanor and positive attitude
Benefits & Perks:
Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Offering hybrid work option
Opportunities for Growth
Parental Leave
Generous time away
Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.
For more, visit
www.Acrisure.com
or learn more
here .
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at
www.Acrisure.com/privacy/caapplicant .
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
#J-18808-Ljbffr
IT Program Manager
Department:
Information Technology
Location:
Grand Rapids, MI (Hybrid)
About AcrisureAcrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Essential Duties
Proactively coordinate and gather business requirements related to assigned projects
Effectively facilitate scoping sessions with stakeholders
Coordinate, manage and complete assigned projects on time and within budget
Develop detailed project plans to monitor and track progress within ServiceNow
Serve as a liaison between IT and business units to coordinate the necessary support needed and to provide successful implementation of project initiatives
Develop and execute readouts at an executive level
IT Program Manager Responsibilities:
Manage processes to provide structure for new projects and initiatives using IT PMO CoE best practices and tools.
Develop project charters, plans, milestones and schedules using the IT PMO standard project templates/tools to ensure projects are completed on time and expectations of project sponsors are met.
Daily project and program management support to project sponsors throughout each project life cycle
Manage multiple projects in a programmatic manner providing goal-oriented objective alignment and support
Support Program and Project Governance (controls)
Validate resource availability and allocation on each project
Facilitate Project Meetings
Create Project Status Reports
Proactively manage risks, actions, issues, and decisions for each project
Identify project dependencies, assumptions and constraints as part of the plan
Create the project stakeholder communication plan
Manage scope and project changes effectively
Competencies:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Bachelor’s Degree or equivalent experience
7+ years of financial and project management experience within a complex IT environment.
Having both agile and waterfall methodology experience is a plus
Must be able to detail hands-on experience with the creation and management of large-scale projects spanning multiple departments and stakeholders
Experience with M&A Projects a plus
Knowledge, Skills & Abilities:
A project leader who is comfortable within a fast-paced and sometimes ambiguous environment
Self-starter with the ability to reach out and engage with stakeholders at all levels
Experience working with ServiceNow Project Management Module
Expertise in Excel and MS Project or another Project Software
PMP certification (e.g., PMP, PgMP, PMI-ACP) preferred
Experience with Microsoft Office365
Experience with Power BI or other reporting software a plus
Admin / User knowledge of SharePoint
Familiar with the ITIL Framework a plus
Experience applying project management best practices and design-thinking approaches
Experience working with abstract concepts in innovative ways to solve problems
Effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
Excellent time management and prioritization skills
Excellent interpersonal skills
Other Qualifications:
Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior, and effort to achieve goals and objectives
Self-motivated and driven
Maintain a sense of urgency and ability to work with and meet deadlines
Attention to detail and commitment to a high level of accuracy
The ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information
Ability to maintain a professional demeanor and positive attitude
Benefits & Perks:
Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Offering hybrid work option
Opportunities for Growth
Parental Leave
Generous time away
Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.
For more, visit
www.Acrisure.com
or learn more
here .
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at
www.Acrisure.com/privacy/caapplicant .
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
#J-18808-Ljbffr