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BetMGM LLC

Real-Time CRM Associate

BetMGM LLC, Trenton, New Jersey, United States,


About Us

We are BetMGM, revolutionizing sports betting and online gaming in the United States. We are a partnership between MGM Resorts International and Entain Group, known for our exciting brands including BetMGM Sportsbook, Borgata online, Party Casino, and Party Poker. We aim to deliver the best quality in gaming platforms and create a culture of empathy where our employees feel valued and heard.

We were recognized as one of Glassdoor’s “Best Places to Work”.Responsibilities

Schedule and execute daily sports push notification campaigns through our Grandstand tool.Brainstorm, brief in, and implement non-Bonus EDS campaigns through our Optimove tool.Identify the most popular and engaging betting opportunities and ensure they are positioned prominently within campaign messaging.Understand the business levels associated with products within our Sportsbook offering.Assess the real-time performance of individual campaigns using a real-time campaign performance dashboard.Provide real-time support to other CRM teams (Lifecycle, Sports, Casino).Submit campaign briefs in Workfront.Schedule awareness push notification campaigns out of our Indigo tool.Nurture good communication and relations with the trading team.Utilize the trading dashboard to gauge market liabilities.Essential Functions

Must be able to stand or sit and operate computers and other technological devices for extended periods of time.Qualifications

This is an entry-level role; experience in the use of marketing solutions is preferable, but a customer-first mindset is essential.Excessive sports betting knowledge will help you excel in this role.Ability to learn quickly and take on new instructions and guidelines.Strong communication skills (verbal, written, and presentation) with an inquisitive mindset.Excellent organizational and time management skills, comfortable working in a fast-paced environment.Flexibility in working hours with evening and weekend work required.Compensation

The hourly pay range for this position is $24 to $28, affected by geography/market, skills, education, experience, and other qualifications. This position is also eligible for participation in a performance-based bonus plan.Gaming Compliance & Licensing Requirements

As an online gaming company, BetMGM must comply with state gaming regulations, including licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency. Failure to maintain licensure may result in termination. The licensing process includes comprehensive background checks.About Our Culture

Building BetMGM from the ground up takes effort, energy, and teamwork. We focus on our main goal with four company pillars:

Believe in Your Game ,

Backed by the Best ,

Do What’s Right , and

Hustle Hard .What We Offer

We’re committed to providing resources and support, including Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups, and more. Actual pay will be determined based on experience and other job-related factors.BetMGM LLC is an Equal Opportunity Employer, committed to maintaining a discrimination-free work environment and fostering a culture of inclusivity.This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform.

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