Tampa Downtown Partnership
Senior Systems Engineer - Infrastructure
Tampa Downtown Partnership, Oregon, Illinois, United States, 61061
Recruitment # 241022-083410-002
Department: Technology & Innovation
Open Date: 10/23/2024 5:00:00 PM
Filing Deadline: 11/25/2024 11:59:00 PM
Salary: $45.88 - $68.80/hour; $7,952.53 - $11,925.33/month; $95,430.40 - $143,104.00/year
An employee in this class is responsible for technical analysis work with an emphasis on internetworks and telecommunications. Under general direction, employees are required to exercise extensive initiative and independent judgment in selection of work methods and formulation of recommendations to meet program needs, objectives, and goals.
Nature Of WorkAssist management to ensure departmental objectives are met, programs are maintained, participate in the development and maintenance of policies and procedures to ensure compliance with relevant laws, regulations, and standards.
Examples of Duties
Problem Determination and Resolution:
Uses remote monitoring tools, protocol analyzers and other network monitoring tools to accurately diagnose problems or performance degradation, and takes appropriate corrective actions; provides second level technical support for Active Directory, virtual infrastructure, virtual networks, SAN storage, Microsoft Windows Servers and related network services which may include operating system, backup and recovery systems, file and print sharing, email, network protocols, data protection and replication, and OSI layer 4-7 troubleshooting. Researches, resolves, and responds to complex questions received via telephone calls, callbacks, email, through help desk software or escalations.
Project Management and Technical Supervision:
Manages high profile/high impact infrastructure projects. Coordinates and monitors work of technical team members, consultants, and vendors. Designs, architects, integrates, and implements storage and computing systems. Participates in training programs to develop new skills and maintain existing competencies. Conducts training for other technical staff in areas of expertise.
Management of the Developmental Lifecycle:
Researches and advises development teams of potential issues. Provides written documentation, including reports and technical drawings. Provides assistance with modeling and conducts testing of systems and applications using common testing tools.
Business Continuity and Incident Response:
Leads and/or assists in the analysis of events and participates as a member of the incident response team. Communicates incidents updates to internal team members as appropriate. Assists in the management and testing of the Business Continuity Plan (BCP).
Remain informed of new developments and technology trends:
Researches, evaluates and reports on new technology trends as appropriate to the organization. Makes recommendations to the department on desirable and beneficial additions and developments. Works with other departments to advise on new and existing technology.
Performs related work as required.
Knowledge, Skills & AbilitiesKnowledge of:
Networking protocols, monitoring tools, and services; virtual network switches, storage systems, physical and virtual servers and desktops. VMware vSphere, VMware Horizon, Microsoft Windows Servers, Active Directory Services, Microsoft Exchange, network load balancers, SAN storage management, data center disaster recovery planning strategies.
Skills in:
Diagnostic and troubleshooting virtual infrastructure and enterprise Storage Area Networks and fibre channel technologies; operating system performance measurement; physical hardware problem isolation and resolution techniques. Server hardware and storage capacity planning within virtual environments. Systems deployments, upgrades, and migrations. Administering enterprise backup solutions, Microsoft Windows Server roles and operating system upgrades. Technical process documentation.
Ability to:
Learn new technologies; design and implement complex infrastructure projects; implement and maintain enterprise class storage, compute solutions on-premises and cloud based. Troubleshoot and resolve escalated service issues, coach other engineers to resolutions; coordinate and review the work of others; express oneself clearly and concisely, both orally and in writing. Develop and document technical processes and procedures as needed. Maintain system configuration documentation and facilitate changes in documentation and system monitoring as devices are added and retired from the environment. Establish and maintain effective working relationships with others.
Minimum QualificationsGraduation from an accredited college or university with a Bachelor’s degree in computer science or a related field and six (6) years of progressively responsible experience in computer programming and hardware and in telecommunications and analysis; OR An equivalent combination of education (not less than possession of a high school diploma/GED), training and experience that would reasonably be expected to provide the job related competencies noted above.
Licenses or CertificationsPossession of a valid driver’s license may be required. Certification following specialties preferred: VMware VCP-DV, VCP-NV, VCP-DTM, Microsoft 365 Administrator, Azure Solutions Architect Expert, MCSE, RHCSA or Cisco CCNP Data Center.
ExaminationEvaluation of education and experience. Drug testing is included in all pre-employment processing.
ConclusionHELPFUL HINTS FOR COMPLETING YOUR APPLICATION: Please register before you begin the application process. This will enable you to view and re-use information from previously submitted applications to complete and submit any future applications. Please make certain your application is complete and the information you provide clearly demonstrates that you possess the minimum job qualifications as stated in the job announcement. Resumes can be submitted in support of an application, but not in lieu of an application. Resumes and copies of certifications or other required documents may be attached to your online application.
Click on a link below to apply for this position:
#J-18808-Ljbffr
Department: Technology & Innovation
Open Date: 10/23/2024 5:00:00 PM
Filing Deadline: 11/25/2024 11:59:00 PM
Salary: $45.88 - $68.80/hour; $7,952.53 - $11,925.33/month; $95,430.40 - $143,104.00/year
An employee in this class is responsible for technical analysis work with an emphasis on internetworks and telecommunications. Under general direction, employees are required to exercise extensive initiative and independent judgment in selection of work methods and formulation of recommendations to meet program needs, objectives, and goals.
Nature Of WorkAssist management to ensure departmental objectives are met, programs are maintained, participate in the development and maintenance of policies and procedures to ensure compliance with relevant laws, regulations, and standards.
Examples of Duties
Problem Determination and Resolution:
Uses remote monitoring tools, protocol analyzers and other network monitoring tools to accurately diagnose problems or performance degradation, and takes appropriate corrective actions; provides second level technical support for Active Directory, virtual infrastructure, virtual networks, SAN storage, Microsoft Windows Servers and related network services which may include operating system, backup and recovery systems, file and print sharing, email, network protocols, data protection and replication, and OSI layer 4-7 troubleshooting. Researches, resolves, and responds to complex questions received via telephone calls, callbacks, email, through help desk software or escalations.
Project Management and Technical Supervision:
Manages high profile/high impact infrastructure projects. Coordinates and monitors work of technical team members, consultants, and vendors. Designs, architects, integrates, and implements storage and computing systems. Participates in training programs to develop new skills and maintain existing competencies. Conducts training for other technical staff in areas of expertise.
Management of the Developmental Lifecycle:
Researches and advises development teams of potential issues. Provides written documentation, including reports and technical drawings. Provides assistance with modeling and conducts testing of systems and applications using common testing tools.
Business Continuity and Incident Response:
Leads and/or assists in the analysis of events and participates as a member of the incident response team. Communicates incidents updates to internal team members as appropriate. Assists in the management and testing of the Business Continuity Plan (BCP).
Remain informed of new developments and technology trends:
Researches, evaluates and reports on new technology trends as appropriate to the organization. Makes recommendations to the department on desirable and beneficial additions and developments. Works with other departments to advise on new and existing technology.
Performs related work as required.
Knowledge, Skills & AbilitiesKnowledge of:
Networking protocols, monitoring tools, and services; virtual network switches, storage systems, physical and virtual servers and desktops. VMware vSphere, VMware Horizon, Microsoft Windows Servers, Active Directory Services, Microsoft Exchange, network load balancers, SAN storage management, data center disaster recovery planning strategies.
Skills in:
Diagnostic and troubleshooting virtual infrastructure and enterprise Storage Area Networks and fibre channel technologies; operating system performance measurement; physical hardware problem isolation and resolution techniques. Server hardware and storage capacity planning within virtual environments. Systems deployments, upgrades, and migrations. Administering enterprise backup solutions, Microsoft Windows Server roles and operating system upgrades. Technical process documentation.
Ability to:
Learn new technologies; design and implement complex infrastructure projects; implement and maintain enterprise class storage, compute solutions on-premises and cloud based. Troubleshoot and resolve escalated service issues, coach other engineers to resolutions; coordinate and review the work of others; express oneself clearly and concisely, both orally and in writing. Develop and document technical processes and procedures as needed. Maintain system configuration documentation and facilitate changes in documentation and system monitoring as devices are added and retired from the environment. Establish and maintain effective working relationships with others.
Minimum QualificationsGraduation from an accredited college or university with a Bachelor’s degree in computer science or a related field and six (6) years of progressively responsible experience in computer programming and hardware and in telecommunications and analysis; OR An equivalent combination of education (not less than possession of a high school diploma/GED), training and experience that would reasonably be expected to provide the job related competencies noted above.
Licenses or CertificationsPossession of a valid driver’s license may be required. Certification following specialties preferred: VMware VCP-DV, VCP-NV, VCP-DTM, Microsoft 365 Administrator, Azure Solutions Architect Expert, MCSE, RHCSA or Cisco CCNP Data Center.
ExaminationEvaluation of education and experience. Drug testing is included in all pre-employment processing.
ConclusionHELPFUL HINTS FOR COMPLETING YOUR APPLICATION: Please register before you begin the application process. This will enable you to view and re-use information from previously submitted applications to complete and submit any future applications. Please make certain your application is complete and the information you provide clearly demonstrates that you possess the minimum job qualifications as stated in the job announcement. Resumes can be submitted in support of an application, but not in lieu of an application. Resumes and copies of certifications or other required documents may be attached to your online application.
Click on a link below to apply for this position:
#J-18808-Ljbffr